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Motadata ServiceOps vs Qualys CyberSecurity Asset Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Motadata ServiceOps
Ranking in Patch Management
45th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
IT Service Management (ITSM) (34th)
Qualys CyberSecurity Asset ...
Ranking in Patch Management
6th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Vulnerability Management (8th), Cyber Asset Attack Surface Management (CAASM) (3rd), Attack Surface Management (ASM) (3rd), Software Supply Chain Security (5th)
 

Mindshare comparison

As of August 2025, in the Patch Management category, the mindshare of Motadata ServiceOps is 0.2%, up from 0.2% compared to the previous year. The mindshare of Qualys CyberSecurity Asset Management is 1.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

reviewer1634292 - PeerSpot reviewer
Responsive technical support and an easy initial setup but needs better asset management
We found the initial setup to be surprisingly straightforward. It's not overly complex and difficult, and the ease of setup is a great selling point. We started to do it on our own as it was so straightforward. There is a beginner's guide on their website which you can use. It's a very good toolbox and very useful. Basically, all you need to do is start up your virtual machine inside or outside, put in some passwords, and run one or two commands as directed and it's up and ready to go. The only thing that may take a while is the configuration process. Otherwise, the deployment is relatively fast. In about two weeks it's completely done. We have two or three people involved in the maintenance aspect of the product
Scott Frederick - PeerSpot reviewer
Well-integrated with our vulnerability scanning utilities and efficient in asset tagging and identification
Our favorite features are the tagging and the ability to quickly find assets in the portal. Additionally, I do like the fact that Qualys CSAM is integrated with the rest of our vulnerability scanning utilities. We use the full suite from Qualys. The fact that it is integrated makes it very easy to understand. It shares tagging information with VMDR. That is very nice. Qualys CSAM has discovered assets not previously covered by our vulnerability management program. Primarily, if we have assets without vulnerabilities, they become less visible, but Qualys CSAM alerts us to them because they have IP addresses and are attached to our network. It could discover everything from printers to servers to endpoints. It could discover UPSs, network devices, and across all operating systems. It discovers our security badge readers and digital signage. We have to feed that the IP address ranges, but beyond that, it finds everything in our internal network. We were able to realize its benefits within the first quarter of installing it. We did have to take some time to learn it and understand how to operationally leverage what it was telling us, but it was very quick. In addition to vulnerabilities, Qualys CSAM helps identify other risk factors to a degree. For instance, we can see if servers or assets have incorrect naming standards. We have our network segmented into development model, test, and production, and we have server naming standards that identify which management they should be in. If a production server has the naming standard of a development model server, we can find that. That is one area we have used it for. We are not fully using TruRisk, but we are using the Qualys detection score that is central to our corporate risk prioritization approach. It has completely replaced our homegrown one.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The documentation for beginners is easily available online and very useful."
"The most valuable features of Qualys CSAM include the ability to manage authorized and unauthorized applications efficiently. This feature helps in validating applications and maintaining a secure environment."
"Qualys CyberSecurity Asset Management offers valuable features such as continuous vendor support, rapid response times, dedicated vendor partnerships, and advanced technical capabilities for risk identification."
"Qualys CSAM is valuable for providing end-of-life and end-of-sale information. It gives me visibility into the number of products or hardware items that are end-of-life."
"I would rate Qualys CSAM a ten out of ten."
"I would rate Qualys CyberSecurity Asset Management ten out of ten."
"The most valuable feature is the Management sensor, which helps identify gaps in policy agent availability, thereby improving agent utilization."
"I would rate the Qualys CSAM a ten out of ten for its overall performance."
"My favourite feature of Qualys CyberSecurity Asset Management is its ability to target missing software."
 

Cons

"We have noticed that sometimes we have a delay in action on technical support issues due to time differences."
"They should address the false positives generated in EASM. It is fetching assets that have Infosys as the keyword."
"Further research and development are needed to enhance integration with other cloud agents and products, particularly improving communication with external products and vendors."
"The UI needs improvement as it can become overwhelming after prolonged use."
"Some areas that would be helpful are more comprehensive tagging and the ability to set up better dynamic rules."
"It is automatically exporting the vulnerabilities and the assets. However, it would be useful to have the ability to select or to filter which we would like to export."
"In my opinion, the area that needs improvement is the role-based access control (RBAC). The access privilege management needs to be more robust and streamlined to enhance user access management. Additionally, improvements to the user interface could be beneficial."
"The Qualys CAPS service requires further exploration and improvement, particularly in its handling of protocols and reactivity with MAC and IP addresses for CAP agents."
"We have had challenges modifying the agent configuration. Particularly, when we want to change the tenant that the agent is pointing to, we have had difficulties making that reliable and working properly."
 

Pricing and Cost Advice

Information not available
"The cost for Qualys CyberSecurity Asset Management is high."
"Qualys offers excellent value for money."
"The pricing for Qualys CSAM is nominal."
"Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase. It is currently a bit costly, but with bundling, it could become attractive to more customers."
"The pricing is market-competitive."
"The pricing for Qualys Cybersecurity Asset Management is reasonable, with an annual subscription costing around $1,000 per year or a monthly subscription starting at approximately $72 per month, depending on the specific package and features included."
"The pricing is reasonable relative to the features provided, as it collects all module data and operates as a main, centralized inventory, making it a cost-effective solution."
"It is cost-effective because, in a single tool, we are getting everything. All the solutions come in a single license or price."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Financial Services Firm
15%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Qualys CyberSecurity Asset Management?
The pricing is reasonable relative to the features provided, as it collects all module data and operates as a main, centralized inventory, making it a cost-effective solution.
What needs improvement with Qualys CyberSecurity Asset Management?
Qualys CyberSecurity Asset Management helps us prioritize assets according to operating system, kernel version, installed software, and current version information. The ASM assists with attack surf...
What is your primary use case for Qualys CyberSecurity Asset Management?
We are using Qualys CyberSecurity Asset Management for daily activities such as identifying new assets through network scanning and agent-based scanning for newly provisioned assets. When any new a...
 

Also Known As

Motadata IT Service Management, Motadata ITSM
No data available
 

Overview

 

Sample Customers

Satcom Infotech
Information Not Available
Find out what your peers are saying about Microsoft, HCLSoftware , Qualys and others in Patch Management. Updated: August 2025.
865,164 professionals have used our research since 2012.