Try our new research platform with insights from 80,000+ expert users

Monte Carlo vs ServiceNow Cloud Observability comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Monte Carlo
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Data Observability (1st)
ServiceNow Cloud Observability
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Application Performance Monitoring (APM) and Observability (46th)
 

Mindshare comparison

Monte Carlo and ServiceNow Cloud Observability aren’t in the same category and serve different purposes. Monte Carlo is designed for Data Observability and holds a mindshare of 33.5%, down 36.0% compared to last year.
ServiceNow Cloud Observability, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 0.5% mindshare, up 0.4% since last year.
Data Observability Market Share Distribution
ProductMarket Share (%)
Monte Carlo33.5%
Anomalo12.8%
Acceldata12.6%
Other41.1%
Data Observability
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
ServiceNow Cloud Observability0.5%
Dynatrace8.9%
Datadog7.4%
Other83.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

PR
Provides centralized data observability features and has an easy-to-use user interface.
The product's initial setup is in a daily improvement stage, deploying new plugins for upstream and downstream resources. It takes 25 minutes to complete. The process involves integrating with third-party services for Single Sign-On (SSO). It requires only one executive for maintenance as it has easy-to-use navigation and user interface.
VinayKumar16 - PeerSpot reviewer
Provides ease of use in areas like analytics and reporting
The feature of the tool that is more impactful for cloud performance stems from the area revolving around analytics and reporting. It is an easy-to-use tool. There is something known as performance analytics within ServiceNow that offers complete analytics, which offers end-to-end analytics along with the KPI metrics with what we have in place and so on. With the aforementioned aspects of the tool, I think we should be able to create a dashboard according to the operations view called the operation dashboard view, specifically for C-level executives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It makes organizing work easier based on its relevance to specific projects and teams."
"To a certain extent, it is possible to save on the costs of the product."
"The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature."
"The UI is very intuitive."
"The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services."
 

Cons

"For anomaly detection, the product provides only the last three weeks of data, while some competitors can analyze a more extended data history."
"The design of this solution is not very intuitive and probably could come with more friendly tips for beginners."
"The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement."
"The dashboard and graphics must be improved."
"In terms of licensing, users would want the product to offer them the ability to tailor the tasks offered in the solution to suit their needs."
 

Pricing and Cost Advice

"The product has moderate pricing."
"The product is expensive. I rate the tool's pricing model an eight out of ten."
report
Use our free recommendation engine to learn which Data Observability solutions are best for your needs.
871,469 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Retailer
8%
Manufacturing Company
8%
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
13%
Pharma/Biotech Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with LightStep?
There are a lot of workflows and connectors. In terms of licensing, users would want the product to offer them the ability to tailor the tasks offered in the solution to suit their needs.
What is your primary use case for LightStep?
I use the solution in my company since it has multiple tenants available. Basically, what happens in business is that you have a hybrid setup model, and for that, you extensively use a cloud platfo...
 

Also Known As

No data available
LightStep
 

Overview

 

Sample Customers

Information Not Available
InVision, Twilio, Lyft, Yext, DigitalOcean,