

Pega Platform and Microsoft System Center Orchestrator compete in the automation and orchestration category. Pega Platform has the upper hand in process automation and customer engagement, while Microsoft System Center Orchestrator provides an advantage in IT automation and data center workflow management.
Features: Pega Platform supports process automation, dynamic case management, and workflow automation with an intuitive design. Microsoft System Center Orchestrator integrates with Microsoft tools, supports IT automation, and manages workflows within data centers.
Ease of Deployment and Customer Service: Pega Platform is known for easy deployment and reliable customer support. Microsoft System Center Orchestrator offers comprehensive deployment options, benefiting from integration with Microsoft environments but may require more technical expertise.
Pricing and ROI: Pega Platform generally requires lower initial setup costs, providing competitive ROI through process efficiencies. Microsoft System Center Orchestrator may have higher initial costs but offers substantial long-term ROI for extensive IT automation needs.
| Product | Market Share (%) |
|---|---|
| Pega Platform | 5.2% |
| Microsoft System Center Orchestrator | 1.3% |
| Other | 93.5% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 15 |
| Large Enterprise | 69 |
As an IT administrator, you probably perform a lot of tasks and procedures to keep your computing environment healthy. You may have automated individual tasks, but typically, not the whole process. With System Center - Orchestrator you tie disparate tasks and procedures together using a graphical user interface Runbook Designer to create reliable, flexible, and efficient end-to-end solutions in your IT environment.
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.
What are the key features of Pega Platform?
What benefits and ROI should users expect?
In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.
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