


In the cybersecurity space, ThreatConnect TIP and Microsoft Sentinel compete in threat intelligence and security information event management. ThreatConnect has an edge in pricing and support, whereas Microsoft Sentinel is often preferred for its comprehensive feature set, making it a strong choice for organizations focusing on capabilities.
Features: ThreatConnect offers strong automation, integration capabilities, threat intelligence management, collaborative workspaces, and flexible third-party system integrations. Microsoft Sentinel provides extensive cloud-native SIEM capabilities, powerful analytics, AI-based threat detection, and seamless Azure service integration.
Room for Improvement: ThreatConnect could improve on expanding its SIEM capabilities, enhancing native integration with cloud platforms, and providing more granular analytics tools. Microsoft Sentinel might focus on improving its user interface, reducing false positives, and offering more personalized customer service options.
Ease of Deployment and Customer Service: ThreatConnect offers flexible deployment options and extensive support with personalized service during deployment. Microsoft Sentinel, deployed natively on Azure, supports a quick cloud-based setup using existing Microsoft environments, backed by Microsoft’s robust support ecosystem.
Pricing and ROI: ThreatConnect provides straightforward pricing, enabling significant ROI for targeted threat intelligence features. Microsoft Sentinel uses a scalable, usage-based pricing model, potentially leading to higher costs but offering attractive ROI due to its extensive features and integration opportunities.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
If a customer is already using Microsoft’s ecosystem, the ROI can be positive due to seamless integration.
Our MTTR, mean time to response, improved by forty to fifty percent. Earlier, medium-severity incidents took two to three hours to resolve. Now, after Microsoft Sentinel, it is forty to fifty-five minutes.
For example, time saving on incidents is 40 to 50%, and previously, incident analysis took two to three hours, whereas now it takes 30 to 60 minutes.
We have reduced manual analyst effort by thirty to forty percent.
This trust has led to an increase in sales because customers are confident we can protect their data.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
Nine out of ten times, they give me a solution even if it is not the solution I wanted, and I still can get to the result.
Microsoft invests significantly in support, which is crucial for companies.
I believe Microsoft could improve by keeping customer service within the US for Microsoft Sentinel customers who are within state and federal government sectors.
Working with a Sentinel engineer helped us tune settings effectively.
They have been responsive, knowledgeable, and helpful.
I just like their customer support because, within a short period of contacting them, they are able to help navigate issues.
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
There is no need to add hardware or redesign infrastructure because it is cloud-native.
As our organization uses Microsoft Azure and Defender, everything grows together, and we can integrate various features seamlessly.
Being a SaaS solution, the scalability of Microsoft Sentinel is robust.
ThreatConnect supports scalability by allowing us to identify threats and share information within our team networks.
Most of the time, the system is stable as long as the components that they integrate with are stable.
I have never faced any downtime or issues.
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes.
I have never experienced any downtime, crashes, or performance issues with Microsoft Sentinel because it is SOC as a Service, so it maintains 100% uptime and scaling.
In the past two years, our team hasn't encountered any issues with the stability of Microsoft Sentinel from an operations perspective.
I need to be aware of deprecated connectors as they may disconnect, but the data continues to be sent with a need for quick adaptation.
Sometimes, when using the solution, it slows down, affecting our ability to mitigate threats.
Torq should offer default templates that can directly scan firewall data and automate actions.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
Log ingestion and retention costs can grow quickly, and understanding which data source is driving cost is not always straightforward.
We have some tools, such as our off-site Meraki firewalls, that have not fully integrated with Sentinel.
There are complexities in calculating the right pricing tier for different customers, which makes it difficult for me as a consultant during upfront pricing.
The pricing is high for smaller organizations, so it would be beneficial to have tiered pricing.
ThreatConnect Threat Intelligence Platform (TIP) could be improved by simplifying the user interface to better fit day-to-day analyst workflow.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
It has been beneficial that Microsoft Sentinel is included as part of the Microsoft package, making it more cost-effective.
Microsoft Sentinel is not a low-cost SIEM.
Microsoft Sentinel is provided at no cost, so we didn't have any issues with the cost.
The pricing seems a bit high for smaller companies.
Generally, the pricing and setup cost are on the higher side.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Microsoft Sentinel's ability to correlate data from multiple sources and its detection capabilities are essential.
Microsoft Sentinel has improved cost efficiency, which is one of the key areas we're able to win business against the ability to have threat intelligence.
Microsoft Sentinel's ability to correlate data from multiple sources enhances our threat detection capabilities beyond what is a simple data lake solution by filtering out the noise and consolidating the signal down to a meaningful level that is easier to investigate and see.
The features are simple to use, and the interface is user-friendly, making it easy to navigate and apply the solutions.
The API-first architecture that enables us to perform custom integration with other products and real-time distribution.
| Product | Mindshare (%) |
|---|---|
| Microsoft Sentinel | 10.1% |
| Torq | 3.7% |
| ThreatConnect Threat Intelligence Platform (TIP) | 3.2% |
| Other | 83.0% |



| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 24 |
| Large Enterprise | 46 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 23 |
| Large Enterprise | 4 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Microsoft Sentinel offers cloud-native SIEM and SOAR capabilities with AI-powered threat detection, automated responses, and integration with Microsoft products. It is designed for comprehensive threat management with flexible deployment and scalability.
Microsoft Sentinel provides centralized management of cloud-based security monitoring and incident detection. Leveraging AI capabilities, it enhances threat intelligence and automation, allowing users to streamline security operations across cloud and on-premises systems. Microsoft Sentinel efficiently aggregates logs, correlates security events from multiple sources, and integrates seamlessly with Microsoft security offerings such as Defender. While its flexible deployment options and robust automation through playbooks are advantageous, users may encounter challenges with integration outside of Microsoft products, potential log ingestion delays, and a complex query language. The platform would benefit from enhanced speed, a simplified interface, improved query performance, and stronger documentation support.
What are the most important features of Microsoft Sentinel?In specific industries, Microsoft Sentinel is utilized for its capability to monitor cloud-based workloads and detect incidents effectively. Users in healthcare, finance, and retail adopt it for its strong AI-driven threat detection and its ability to integrate with existing Microsoft solutions, ensuring high-level security operations and compliance with industry standards.
ThreatConnect Threat Intelligence Platform provides a comprehensive solution for operational threat intelligence. It effectively ingests and enriches data, aligning with intelligence requirements for seamless application across security operations.
ThreatConnect TIP stands out by integrating threat intelligence with orchestration for streamlined threat management. It simplifies the user experience with a customizable interface assisting security teams in operationalizing insights across multiple teams without disruption. The platform automates threat scoring and optimizes threat correlation and response, ensuring timely threat detection and protection. Collaboration with Polarity and Risk Quantifier accelerates actionable intelligence, while support and patch management enhance overall user experience. Although improvements in integration processes and training accessibility are necessary, the platform aggregates threat data for efficient threat mitigation.
What are the key features of ThreatConnect TIP?In industries focusing on security, ThreatConnect TIP supports teams in identifying and mitigating security threats through automation. Integrated with cybersecurity networks, it assists in endpoint protection, SOC management, and vulnerability management, being pivotal in threat investigation and intelligence dissemination.
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