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Microsoft Entra ID Protection vs OpenText Identity Governance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Organizations saw ROI in three years with Entra ID, appreciating time savings and reduced login hassle despite high pricing.
Sentiment score
7.8
OpenText Identity Governance boosts ROI by preventing fraud, reducing audit costs, and enhancing access management and compliance efficiency.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
Software Solutions Account Manager at First Distribution
 

Customer Service

Sentiment score
6.6
Microsoft Entra ID Protection support is generally well-rated, but experiences vary based on subscription type and available resources.
Sentiment score
7.8
Opinions on OpenText Identity Governance's customer support vary, with some praising expertise but others criticizing response times and overall effectiveness.
We classified it as a critical problem, and they accepted our classification and helped us quickly.
Founder at AiALL
Tickets often bounce from person to person, requiring the sharing of information multiple times.
Software Solutions Account Manager at First Distribution
The response time can be affected based on the type of Azure subscription tier.
Senior Solution Architect DataCenter & Cloud at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.8
Microsoft Entra ID Protection efficiently scales from SMEs to enterprises, offering flexibility and seamless adjustment to varying business demands.
Sentiment score
8.6
OpenText Identity Governance is highly scalable, effectively managing large deployments and receiving high satisfaction ratings for its performance.
There are no issues with scalability up to your license limitations.
Senior Solution Architect DataCenter & Cloud at a tech services company with 11-50 employees
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
Security Analyst at UPCI
We haven't experienced problems with Microsoft Entra ID Protection.
Founder at AiALL
 

Stability Issues

Sentiment score
7.2
Microsoft Entra ID Protection is stable and reliable, though occasional bugs and infrequent outages occur during integrations and authentications.
Sentiment score
7.9
OpenText Identity Governance is stable and reliable, with minimal issues and infrequent support calls, receiving largely positive ratings.
 

Room For Improvement

Microsoft Entra ID Protection requires enhancements in user interface, scalability, third-party integration, documentation, and simplified management processes.
OpenText Identity Governance needs better connectivity, integration, modernization, and technical support, alongside improved interface, stability, and cloud deployment features.
If there was some level of backup mechanism available with quick restore functionality, that would be beneficial.
Senior Solution Architect DataCenter & Cloud at a tech services company with 11-50 employees
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
Security Operations Team Leader at Yalla Security Srl
It would be beneficial if some of that complexity could be simplified in Microsoft Entra ID Protection.
Sr. Security Analyst/Incident Response at a retailer with 5,001-10,000 employees
 

Setup Cost

Microsoft Entra ID Protection costs $5-$6 per user monthly, with pricing complexity varying by company size and included features.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Software Solutions Account Manager at First Distribution
The pricing for Microsoft Entra ID protection is not expensive.
Security Analyst at UPCI
Microsoft Entra ID requires additional licensing components.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
 

Valuable Features

Microsoft Entra ID Protection enhances security with multifactor authentication, identity governance, and adaptive threat detection integrated with Azure.
OpenText Identity Governance provides robust access evaluations, role mining, and automated processes, ensuring stability and effective large-scale governance.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
We use automated remediation for logon purposes and error purposes. It remediates issues and provides just-in-time access when applicable.
Senior Solution Architect DataCenter & Cloud at a tech services company with 11-50 employees
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
Security Operations Team Leader at Yalla Security Srl
 

Categories and Ranking

Microsoft Entra ID Protection
Ranking in Identity Management (IM)
8th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Microsoft Security Suite (9th), Identity Threat Detection and Response (ITDR) (2nd)
OpenText Identity Governance
Ranking in Identity Management (IM)
28th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Identity Management (IM) category, the mindshare of Microsoft Entra ID Protection is 1.2%, up from 0.8% compared to the previous year. The mindshare of OpenText Identity Governance is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Microsoft Entra ID Protection1.2%
OpenText Identity Governance1.2%
Other97.6%
Identity Management (IM)
 

Featured Reviews

reviewer2133984 - PeerSpot reviewer
Sr. Security Analyst/Incident Response at a retailer with 5,001-10,000 employees
Conditional access provides detailed security customization
The best features of Microsoft Entra ID Protection are the conditional aspects, particularly the conditions that can be created. Microsoft Entra ID Protection has helped us because it gives us conditions that we can filter on or support, providing us more granularity. Microsoft Entra ID Protection allows blocking based on geolocation and similar parameters. The protections for handling identity threats in Microsoft Entra ID Protection, such as the automated remediation, are working effectively. With Microsoft Entra ID Protection, we are able to pivot off of particular alerts and stay abreast of them, which works to enhance our organization's security strategy. They definitely aid in threat detection with Microsoft Entra ID Protection.
GA
IAM Specialist at a tech services company with 11-50 employees
Helps to run reports and verify user access but improvement is needed in integration
You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging. The product allows you to check if a user has two accesses that should not be granted simultaneously. There's an approval process for this scenario. Primarily, it provides information for governance data.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
9%
Government
8%
Comms Service Provider
16%
Real Estate/Law Firm
11%
Computer Software Company
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?
The pricing for Microsoft Entra ID protection is not expensive. It varies based on the company's size and quality.
What needs improvement with Azure Active Directory Identity Protection?
We explore the possibilities to use Purview to control our applications, though not very deeply as it's not very helpful at this moment.For us, the most important problem is access; we need an easy...
What is your primary use case for Azure Active Directory Identity Protection?
We are still deep involved in the use of Microsoft technology for databases and business intelligence, and in the last three years with Power Apps and Power Automate, all that means Azure services,...
What do you like most about NetIQ Identity Governance?
You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review...
What needs improvement with NetIQ Identity Governance?
NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging...
What advice do you have for others considering NetIQ Identity Governance?
The solution is worth using because of its flexibility, especially in integrating applications. However, the time required for integration varies based on the quality of documentation provided for ...
 

Also Known As

Azure Active Directory Identity Protection, Azure AD Identity Protection
NetIQ Access Governance Suite, Novell Access Governance Suite
 

Overview

 

Sample Customers

Information Not Available
Western & Southern Financial Group
Find out what your peers are saying about Microsoft Entra ID Protection vs. OpenText Identity Governance and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.