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Microsoft Entra ID Protection vs OpenText Identity Governance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
Microsoft Entra ID Protection offers efficient password management, simplifying access and providing full ROI in three years.
Sentiment score
7.8
OpenText Identity Governance boosts ROI by preventing fraud, reducing audit costs, and enhancing access management and compliance efficiency.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
Software Solutions Account Manager at First Distribution
 

Customer Service

Sentiment score
6.7
Microsoft Entra ID Protection support is mixed; premium praised, free options slow, consistency issues, and varied third-party experiences.
Sentiment score
7.8
Opinions on OpenText Identity Governance's customer support vary, with some praising expertise but others criticizing response times and overall effectiveness.
We classified it as a critical problem, and they accepted our classification and helped us quickly.
Founder at AiALL
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
Software Solutions Account Manager at First Distribution
 

Scalability Issues

Sentiment score
7.3
Microsoft Entra ID Protection efficiently scales with organization sizes, though additional licenses may be needed as businesses grow.
Sentiment score
8.6
OpenText Identity Governance is highly scalable, effectively managing large deployments and receiving high satisfaction ratings for its performance.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
Security Analyst at UPCI
There are no issues with scalability up to your license limitations.
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
We haven't experienced problems with Microsoft Entra ID Protection.
Founder at AiALL
 

Stability Issues

Sentiment score
7.2
Microsoft Entra ID Protection is highly stable, with minor bugs, offering reliable performance even in large organizations.
Sentiment score
7.9
OpenText Identity Governance is stable and reliable, with minimal issues and infrequent support calls, receiving largely positive ratings.
 

Room For Improvement

Microsoft Entra ID Protection requires identity enhancements, better integration, improved scalability, and streamlined user experiences for competitiveness.
OpenText Identity Governance needs better connectivity, integration, modernization, and technical support, alongside improved interface, stability, and cloud deployment features.
If there was some level of backup mechanism available with quick restore functionality, that would be beneficial.
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
Microsoft has not offered control over how they calculate high or low-risk scenarios.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
Security Operations Team Leader at Yalla Security Srl
 

Setup Cost

Microsoft Entra ID Protection pricing is competitive but may be costly and complex, especially for smaller markets or businesses.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Software Solutions Account Manager at First Distribution
Microsoft Entra ID requires additional licensing components.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
The pricing for Microsoft Entra ID protection is not expensive.
Security Analyst at UPCI
 

Valuable Features

Microsoft Entra ID Protection enhances identity security with conditional access, multifactor authentication, and seamless integration, offering scalability and compliance.
OpenText Identity Governance provides robust access evaluations, role mining, and automated processes, ensuring stability and effective large-scale governance.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
Security Operations Team Leader at Yalla Security Srl
We use automated remediation for logon purposes and error purposes. It remediates issues and provides just-in-time access when applicable.
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
 

Categories and Ranking

Microsoft Entra ID Protection
Ranking in Identity Management (IM)
7th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
21
Ranking in other categories
Microsoft Security Suite (8th), Identity Threat Detection and Response (ITDR) (2nd)
OpenText Identity Governance
Ranking in Identity Management (IM)
25th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of Microsoft Entra ID Protection is 2.0%, up from 0.9% compared to the previous year. The mindshare of OpenText Identity Governance is 1.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID Protection2.0%
OpenText Identity Governance1.5%
Other96.5%
Identity Management (IM)
 

Featured Reviews

Luis Gabriel Mieles Benavides - PeerSpot reviewer
Cloud Architect at Sonda S.A.
Identity protection has strengthened daily access control and improved passwordless security
The best features of Microsoft Entra ID Protection include the password dictionary, which we do not have in Active Directory. Conditional access is excellent because we can select the location from which users authenticate, and this is the best feature for me. Another valuable feature is the ability to identify critical or suspicious computers. If computers are too old or too suspicious, the system does not allow authentication, which is excellent. The effectiveness of automated remediation for handling identity threats is great. I use passwordless authentication with cellular phone authentication, which is excellent because we do not always need a password. Microsoft Entra ID Protection is a great solution overall because it improves security in the company through identity management. It improves integration with other solutions such as Google, Gmail, Hotmail, Outlook, and Facebook. We can create different applications and integrate with different services.
JoelHercik - PeerSpot reviewer
Account Executive at a tech services company with 11-50 employees
A mature, capable solution that should be available as a cloud solution
They haven't really evolved the product to the cloud, so they don't have a cloud solution. It's just deployable in the cloud, so in some cases that holds them back in a competitive situation. I don't know if they're intent on taking their solution to the cloud, but if they do, that would be one improvement. It would allow them to be competitive down market in medium to small enterprises. I don't know if they care to address that market or not because it doesn't seem like they've made that move, but that would be one way for them to do that. As for additional features, I would suggest stronger integration. I think enabling more universal industry standard integrations would probably help them with different applications.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
Comms Service Provider
11%
Real Estate/Law Firm
9%
Computer Software Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?
The pricing for Microsoft Entra ID protection is not expensive. It varies based on the company's size and quality.
What needs improvement with Azure Active Directory Identity Protection?
I do not think there are any areas that could be improved with Microsoft Entra ID Protection at this time.
What is your primary use case for Azure Active Directory Identity Protection?
I use Microsoft Entra ID Protection and provide support for features such as multifactor authentication and conditional access. I work with this solution every day.
Ask a question
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Also Known As

Azure Active Directory Identity Protection, Azure AD Identity Protection
NetIQ Access Governance Suite, Novell Access Governance Suite
 

Overview

 

Sample Customers

Information Not Available
Western & Southern Financial Group
Find out what your peers are saying about Microsoft Entra ID Protection vs. OpenText Identity Governance and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.