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Microsoft Entra External ID vs Microsoft Purview Communication Compliance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Microsoft Security Suite
18th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Customer Identity and Access Management (CIAM) (4th)
Microsoft Purview Communica...
Ranking in Microsoft Security Suite
32nd
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
GRC (13th), Digital Risk Protection (8th)
 

Mindshare comparison

As of January 2026, in the Microsoft Security Suite category, the mindshare of Microsoft Entra External ID is 1.6%, up from 0.5% compared to the previous year. The mindshare of Microsoft Purview Communication Compliance is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Market Share Distribution
ProductMarket Share (%)
Microsoft Entra External ID1.6%
Microsoft Purview Communication Compliance0.7%
Other97.7%
Microsoft Security Suite
 

Featured Reviews

FS
Consultant at Artifield
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some customizable features in their login dialog, but this does not apply to Microsoft Entra External ID, indicating a significant gap between the two. In theory, Entra External ID can support many external identity providers where custom login dialogs could be integrated, potentially via SSO feature coordination, although I have not yet confirmed this. Hence, enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
CP
System administrator
Facilitates compliance and records management but needs user-friendly enhancements
The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind. The importance of Microsoft Purview Communication Compliance building taking into account critical regulations from around the world is very significant. It helps us stay up to date. While I don't need the functionality, Purview delivers data protection across multi-cloud and security platform environments, including AWS and GCP. It takes into account critical regulations from around the world. It helps us stay up to date with what's going on. We can show compliance in real-time. It's very easy to pull records. The time it saves is very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features of Microsoft Entra External ID include its unification of B2C functionality and B2E features."
"Microsoft Entra External ID is more secure, offering a secure environment."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"Microsoft Entra External ID offers numerous advantages; there's no need to maintain anything on-premises, which results in a significant IT infrastructure cost saving."
"When it comes to Microsoft Entra External ID, Microsoft itself is the best distributor."
"The single sign-on access is the most useful feature we use."
"The times that I have gone into it, I found it easy to use and I haven't had any issues with it."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"The time it saves is very useful."
"Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework."
"The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind."
"Customer support is excellent."
 

Cons

"The authentication methods available are very limited, and this presents a weak point."
"The only problem that you might face with Microsoft now is their complex licensing model."
"There is room for improvement in AI technology for Microsoft Entra External ID, particularly in providing detailed alerts."
"Microsoft Entra External ID isn't a complete cloud-based account solution, as it must handle internal employees and collaborate with internal Active Directory."
"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."
"The cost is very high."
"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
"I generally find Microsoft solutions expensive, especially in specific offerings."
"The product should incorporate more automation with the help of AI."
"Monitoring and compliance for web applications could be improved."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
 

Pricing and Cost Advice

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
Information not available
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881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
The only problem that you might face with Microsoft now is their complex licensing model.
What needs improvement with Microsoft Entra External ID?
For the last four or five years, I have been in an IT manager function, focusing on making things happen and having technical persons execute tasks. In the last three months, I have transitioned to...
What is your primary use case for Microsoft Entra External ID?
I am looking for a new solution and investigating existing products. We are already working with Microsoft Intune and SOTI. I have been working in the past with a Kaseya product, specifically Datto...
What needs improvement with Microsoft Purview Communication Compliance?
I was talking with some engineer from Microsoft about how we can audit our web page. They create or add to Microsoft Purview Communication Compliance that part, the Layer seven of the OSI model, to...
What advice do you have for others considering Microsoft Purview Communication Compliance?
Overall, I rate Microsoft Purview Communication Compliance at a nine. I highly recommend it to anyone due to its robust system and valuable resources for IT security, risk assessment, and data mana...
What is your experience regarding pricing and costs for Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance is a bit expensive, $500 per license, but it is cheaper compared to products like ComplyAd, GeoComply, and ComplyAdvantage.
 

Also Known As

Azure Active Directory External Identities
No data available
 

Overview

Find out what your peers are saying about Microsoft Entra External ID vs. Microsoft Purview Communication Compliance and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.