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Microsoft Entra External ID vs Microsoft Purview Communication Compliance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Microsoft Security Suite
26th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
9
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), Customer Identity and Access Management (CIAM) (7th)
Microsoft Purview Communica...
Ranking in Microsoft Security Suite
31st
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
GRC (8th), Digital Risk Protection (5th)
 

Mindshare comparison

As of June 2025, in the Microsoft Security Suite category, the mindshare of Microsoft Entra External ID is 0.8%, up from 0.3% compared to the previous year. The mindshare of Microsoft Purview Communication Compliance is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

Corrado Vigano - PeerSpot reviewer
Solution integrates well with existing systems while being easy to use
The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use. Furthermore, Microsoft's reliability in providing a clear roadmap for the solution is very important, especially at a time when cybersecurity is a risk in every company. The solution is easy to reuse and not difficult to find expertise for in the market because it is widespread. It is gaining attention even from partners and from the market on the offering side. This serves as a good starting point for customers who can develop internal competence on the solution. Additionally, the presence of reliable partners who know the solution and can provide internal knowledge is the best aspect for them.
Rey Vazquez - PeerSpot reviewer
Creates robust rules for communication and data security, boosting compliance measures
I was talking with some engineer from Microsoft about how we can audit our web page. They create or add to Microsoft Purview Communication Compliance that part, the Layer seven of the OSI model, to check the application and maintain a good practice of coding. I've tried the web page part, and it works great. However, monitoring and compliance for web applications could be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single sign-on access is the most useful feature we use."
"The most valuable feature for me is the firewall capabilities."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."
"I have not encountered any stability issues with Microsoft Entra External ID."
"Microsoft Entra External ID is more secure, offering a secure environment."
"The most valuable feature for me is the firewall capabilities."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"Customer support is excellent."
"The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind."
"Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework."
"The time it saves is very useful."
 

Cons

"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."
"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
"The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually hear that Microsoft would not support this."
"Single sign-on for external applications such as Oracle could be improved to be a little bit cheaper."
"The cost is very high."
"There is room for improvement in AI technology for Microsoft Entra External ID, particularly in providing detailed alerts."
"The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses."
"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."
"Monitoring and compliance for web applications could be improved."
"The product should incorporate more automation with the help of AI."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
 

Pricing and Cost Advice

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
Information not available
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857,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
10%
Government
8%
Computer Software Company
18%
Financial Services Firm
14%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
The cost totally depends on Azure's pricing structure. If you have sufficient background knowledge about the features and functionality, it can be cost-effective. However, if you need support or as...
What needs improvement with Microsoft Entra External ID?
Integration could be improved when it comes to legacy tools.The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually he...
What is your primary use case for Microsoft Entra External ID?
Currently we use some of the AWS ( /products/amazon-aws-reviews ) solutions and Google Solutions and few of Alibaba Cloud ( /products/alibaba-cloud-reviews ). That totally depends on time to time a...
What do you like most about Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework.
What needs improvement with Microsoft Purview Communication Compliance?
I was talking with some engineer from Microsoft about how we can audit our web page. They create or add to Microsoft Purview Communication Compliance that part, the Layer seven of the OSI model, to...
What advice do you have for others considering Microsoft Purview Communication Compliance?
Overall, I rate Microsoft Purview Communication Compliance at a nine. I highly recommend it to anyone due to its robust system and valuable resources for IT security, risk assessment, and data mana...
 

Also Known As

Azure Active Directory External Identities
No data available
 

Overview

Find out what your peers are saying about Microsoft Entra External ID vs. Microsoft Purview Communication Compliance and other solutions. Updated: April 2025.
857,028 professionals have used our research since 2012.