No more typing reviews! Try our Samantha, our new voice AI agent.

Microsoft Entra External ID vs Microsoft Purview Communication Compliance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Microsoft Security Suite
16th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (10th), Customer Identity and Access Management (CIAM) (5th)
Microsoft Purview Communica...
Ranking in Microsoft Security Suite
32nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
GRC (12th), Digital Risk Protection (6th)
 

Mindshare comparison

As of August 2026, in the Microsoft Security Suite category, the mindshare of Microsoft Entra External ID is 1.7%, up from 1.0% compared to the previous year. The mindshare of Microsoft Purview Communication Compliance is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Mindshare Distribution
ProductMindshare (%)
Microsoft Entra External ID1.7%
Microsoft Purview Communication Compliance1.3%
Other97.0%
Microsoft Security Suite
 

Featured Reviews

FS
Consultant at Artifield
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some customizable features in their login dialog, but this does not apply to Microsoft Entra External ID, indicating a significant gap between the two. In theory, Entra External ID can support many external identity providers where custom login dialogs could be integrated, potentially via SSO feature coordination, although I have not yet confirmed this. Hence, enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
reviewer2840445 - PeerSpot reviewer
Data Engineering Senior Specialist at a tech vendor with 10,001+ employees
Data lineage and quality checks have streamlined team-wide collaboration and business context
The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this happens very rarely. There are features I wish Microsoft Purview Communication Compliance had that it does not provide today. Enterprise-level lineage is one such feature. As of now, if Microsoft were to provide this tool for free when you buy Microsoft Fabric, I feel that would be better. This would also result in lower license costs. I do not have any changes I would make to Microsoft Purview Communication Compliance at this time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's similar to using a Microsoft account to create accounts on other websites. We are also using Microsoft Entra to monitor which applications our guests are using. This allows us to filter, block, or adjust permissions for these applications as needed for our collaborators."
"Microsoft Entra External ID is more secure, offering a secure environment."
"I have not encountered any stability issues with Microsoft Entra External ID."
"The positive impact of Microsoft Entra External ID on my organization is that it enhances ease of use for the administrative side."
"The impact of having multiple authentication types available significantly helps with security practices using Microsoft Entra External ID."
"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."
"The best features of Microsoft Entra External ID include its unification of B2C functionality and B2E features."
"Microsoft Entra External ID offers numerous advantages; there's no need to maintain anything on-premises, which results in a significant IT infrastructure cost saving."
"Customer support is excellent."
"The time it saves is very useful."
"Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework."
"The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind."
"Microsoft Purview Communication Compliance has impacted my organization positively; it is a good tool that provides an end-to-end business view for a particular organization."
 

Cons

"I generally find Microsoft solutions expensive, especially in specific offerings."
"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."
"I would like to see faster synchronization."
"The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually hear that Microsoft would not support this."
"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."
"There have been a couple of times when it was unavailable because of Microsoft issues, but other than that, I don't remember any problems."
"The training generally is complicated to understand, leading us to often go through a managed service provider."
"The authentication methods available are very limited, and this presents a weak point."
"Monitoring and compliance for web applications could be improved."
"The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this happens very rarely."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
"The product should incorporate more automation with the help of AI."
 

Pricing and Cost Advice

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
Information not available
report
Use our free recommendation engine to learn which Microsoft Security Suite solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
14%
Comms Service Provider
11%
Manufacturing Company
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
Microsoft is flexible in the pricing for the product, so I cannot say that it is expensive, but definitely they are flexible in the price lists and their ways of doing payments.
What needs improvement with Microsoft Entra External ID?
Not really at the moment, but perhaps when we go deeper into using Microsoft Entra External ID, we may experience some things we may not prefer. However, up to now, we have not encountered anything...
What is your primary use case for Microsoft Entra External ID?
When I say identity, I mean Microsoft Entra External ID. We have been using Microsoft Entra External ID since the beginning of 2022. I am using it as a client. The purposes for using Microsoft Entr...
What needs improvement with Microsoft Purview Communication Compliance?
The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this h...
What advice do you have for others considering Microsoft Purview Communication Compliance?
The scope of Microsoft Purview Communication Compliance is a team-wide workflow. The first thing I do when I open Microsoft Purview Communication Compliance is check how many workspaces are availab...
What is your experience regarding pricing and costs for Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance is a bit expensive, $500 per license, but it is cheaper compared to products like ComplyAd, GeoComply, and ComplyAdvantage.
 

Also Known As

Azure Active Directory External Identities
No data available
 

Overview

Find out what your peers are saying about Microsoft Entra External ID vs. Microsoft Purview Communication Compliance and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.