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OpenText Cloud Service Automation vs OpenText Operations Orchestration comparison

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Buyer's Guide
Cloud Management
April 2024
Executive Summary

We performed a comparison between OpenText Cloud Service Automation and OpenText Operations Orchestration based on real PeerSpot user reviews.

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768,578 professionals have used our research since 2012.
Featured Review
Anonymous User
Comes with life cycle management features but needs improvement in installation
PM436379
It allows me to do repetitive tasks consistently.
It actually really comes down to a quicker mean time to recover. More consistent data being captured to identify what the issues are and also a... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool's most valuable feature is life cycle management.""The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

More OpenText Cloud Service Automation Pros →

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both.""It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options.""The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

More OpenText Operations Orchestration Pros →

Cons
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.""I would like fewer restrictions as a software tester."

More OpenText Cloud Service Automation Cons →

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues.""The tool's UI needs to be improved. It needs to have better administration features in future releases.""The price is an area that should be addressed because the price is high."

More OpenText Operations Orchestration Cons →

Pricing and Cost Advice
  • "OpenText Cloud Service Automation's pricing is average."

    • More OpenText Cloud Service Automation Pricing and Cost Advice →

  • "I do not have experience with the pricing or licensing of the product."
  • "The cost is very high compared to anything else available."

    • More OpenText Operations Orchestration Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Micro Focus Cloud Service Automation?
    Top Answer:The tool's most valuable feature is life cycle management.
    Read all 2 answers   →
    What needs improvement with Micro Focus Cloud Service Automation?
    Top Answer:OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
    Read all 2 answers   →
    What is your primary use case for Micro Focus Cloud Service Automation?
    Top Answer:My organization uses the enterprise server solution, Micro Focus, on Azure. We are working on a project to migrate a mainframe code to the micro-enterprise developer on Azure, submitting our JCL jobs… more »
    What needs improvement with Operations Orchestration?
    Top Answer:The tool's UI needs to be improved. It needs to have better administration features in future releases.
    Read all 3 answers   →
    What advice do you have for others considering Operations Orchestration?
    Top Answer:I would rate the tool a nine out of ten.
    Read all 2 answers   →
    What do you like most about Micro Focus Operations Orchestration?
    Top Answer:The product is good functionality-wise. I am impressed with the tool's flexibility in customization.
    Read all 2 answers   →
    Ranking
    27th
    out of 75 in Cloud Management
    Views
    270
    Comparisons
    198
    Reviews
    1
    Average Words per Review
    390
    Rating
    9.0
    17th
    out of 66 in Process Automation
    Views
    808
    Comparisons
    601
    Reviews
    1
    Average Words per Review
    186
    Rating
    9.0
    Comparisons
    Also Known As
    Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
    Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
    Learn More
    OpenText
    OpenText
    Overview

    OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

    OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

    With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

    Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

    • Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
    • Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
    • Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
    • Expose REST APIs to programmatically invoke orchestration from any external source.
    • Automate difficult interfaces with RPA robots that mimic screen based human actions.
    • Follow business and operational metrics to understand the value and the health of your orchestration environment.
    • Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

    Operations Orchestration offers the following components:

    Sample Customers
    China Merchants Bank, Osiatis
    Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Manufacturing Company16%
    Computer Software Company11%
    Comms Service Provider8%
    REVIEWERS
    Comms Service Provider21%
    Financial Services Firm14%
    Insurance Company7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company13%
    Manufacturing Company12%
    Healthcare Company5%
    Company Size
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    REVIEWERS
    Small Business17%
    Midsize Enterprise4%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Cloud Management
    April 2024
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    OpenText Cloud Service Automation is ranked 27th in Cloud Management with 6 reviews while OpenText Operations Orchestration is ranked 17th in Process Automation with 24 reviews. OpenText Cloud Service Automation is rated 9.0, while OpenText Operations Orchestration is rated 7.8. The top reviewer of OpenText Cloud Service Automation writes "Comes with life cycle management features but needs improvement in installation ". On the other hand, the top reviewer of OpenText Operations Orchestration writes "HP OO blows away the competition, but has its fair share of flaws". OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform, whereas OpenText Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Camunda, BigFix and Microsoft System Center Orchestrator.

    We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.