OpenText Cloud Service Automation vs OpenText Operations Orchestration comparison

The compared OpenText Cloud Service Automation and OpenText Operations Orchestration solutions aren't in the same category. OpenText Cloud Service Automation is ranked #36 in CM , and holds a 0.8% mindshare in the category. OpenText Operations Orchestration is ranked #24 in PA , with an average rating of 8.5, and holds a 0.7% mindshare. Additionally, 100% of OpenText Cloud Service Automation users are willing to recommend the solution, compared to 92% of OpenText Operations Orchestration users who would recommend it.

OpenText Cloud Service Auto...

Read 6 OpenText Cloud Service Automation reviews

395 Views
280 Comparison Views

100% willing to recommend

OpenText Operations Orchest...

Read 26 OpenText Operations Orchestration reviews

1,071 Views
493 Comparison Views

92% willing to recommend

OpenText Cloud Service Auto...

OpenText Operations Orchest...

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Executive Summary

We performed a comparison between OpenText Cloud Service Automation and OpenText Operations Orchestration based on real PeerSpot user reviews.

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Cloud Management

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Cloud Service Auto...

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Cloud Management (36th)

OpenText Operations Orchest...

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Process Automation (24th), Robotic Process Automation (RPA) (20th)

Mindshare comparison

OpenText Cloud Service Automation and OpenText Operations Orchestration aren’t in the same category and serve different purposes. OpenText Cloud Service Automation is designed for Cloud Management and holds a mindshare of 0.8%, up 0.6% compared to last year.
OpenText Operations Orchestration, on the other hand, focuses on Process Automation, holds 0.7% mindshare, down 1.0% since last year.

Cloud Management

Process Automation

Featured Reviews

SunpritSingh

Test Lead at MindTree

A user friendly solution that makes it easy to submit and view jobs

The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

"The tool's most valuable feature is life cycle management."

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"The community is very powerful, with extensive knowledge bases available."

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

Cons

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."

"I would like fewer restrictions as a software tester."

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"The price is an area that should be addressed because the price is high."

"Only the tool's support can be a drawback where improvements are needed."

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."

"The cost is very high compared to anything else available."

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

"I do not have experience with the pricing or licensing of the product."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

26%

Manufacturing Company

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Cloud Service Automation?

The tool's most valuable feature is life cycle management.

See all answers

What needs improvement with Micro Focus Cloud Service Automation?

OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.

See all answers

What advice do you have for others considering Micro Focus Cloud Service Automation?

We have large customers for OpenText Cloud Service Automation. I rate it a nine out of ten.

See all answers

What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

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What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.

See all answers

What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.

See all answers

Comparisons

Red Hat Ansible Automation Platform vs OpenText Cloud Service Automation

Compared 33% of the time

VMware Aria Automation vs OpenText Cloud Service Automation

Compared 33% of the time

Morpheus vs OpenText Cloud Service Automation

Compared 33% of the time

More OpenText Cloud Service Automation Competitors

Red Hat Ansible Automation Platform vs OpenText Operations Orchestration

Compared 42% of the time

Control-M vs OpenText Operations Orchestration

Compared 15% of the time

ServiceNow Orchestration vs OpenText Operations Orchestration

Compared 14% of the time

Appian vs OpenText Operations Orchestration

Compared 10% of the time

IBM BPM vs OpenText Operations Orchestration

Compared 10% of the time

More OpenText Operations Orchestration Competitors

Product Reports

Buyer's Guide

OpenText Cloud Service Automation

June 2025

OpenText Cloud Service Automation report

Download OpenText Cloud Service Automation product report

Buyer's Guide

OpenText Operations Orchestration

June 2025

OpenText Operations Orchestration report

Download OpenText Operations Orchestration product report

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

Overview

OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

OpenText

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

Sample Customers

China Merchants Bank, Osiatis

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

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