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Mezmo vs Splunk Observability Cloud comparison

Mezmo and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. Mezmo is ranked #75, while Splunk is ranked #8 with an average rating of 8.4. Mezmo holds a 0.3% mindshare in APM, compared to Splunk’s 2.0% mindshare. Additionally, 100% of Mezmo users are willing to recommend the solution, compared to 95% of Splunk users who would recommend it.
Mezmo
Read 2 Mezmo reviews
  • 673 Views
  • 437 Comparison Views
100% willing to recommend
Splunk Observability Cloud
Read 71 Splunk Observability Cloud reviews
  • 5,846 Views
  • 3,391 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 21, 2025

Splunk Observability Cloud and Mezmo are designed for monitoring and observability. Mezmo offers easier deployment and more features, while Splunk Observability Cloud provides flexible pricing and greater ROI, attracting budget-conscious buyers.

Features:Splunk Observability Cloud is noted for real-time analytics, scalability, and comprehensive observability tools. Mezmo stands out with log management, advanced alerting, and intuitive data analysis, making its feature set more user-friendly.

Ease of Deployment and Customer Service:Mezmo ensures straightforward deployment with clear guidance and responsive customer service. Splunk Observability Cloud provides comprehensive onboarding but may need more expertise during setup.

Pricing and ROI:Splunk Observability Cloud offers flexible pricing that suits various budgets, providing good ROI for comprehensive solutions. Mezmo's higher setup costs are offset by long-term value from its extensive features, justifying its price for advanced functionality.

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Buyer's Guide
Mezmo vs. Splunk Observability Cloud
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Ranking in Application Performance Monitoring (APM) and Observability
75th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Log Management (50th), Observability Pipeline Software (7th)
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
71
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (8th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Mezmo is 0.3%, up from 0.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud2.0%
Mezmo0.3%
Other97.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

TO
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Read full review
Taiwo Ige - PeerSpot reviewer
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"The alerts are the most valuable feature."
"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."
"Splunk Observability Cloud has helped improve my operational performance; previously, we used Elastic for similar purposes, and this has allowed us much more visibility into what we're working on with usable dashboards and metrics, which has been awesome."
"The most valuable features include user time tracking and the ability to analyze application load times."
"The best features in Splunk Observability Cloud are the metrics; I can see any logs or anything related to the server or services we want to monitor, and the metrics are a good function."
"The best feature of this product is the latency and processing of all the telemetry that is being received, which gives full visibility at the right time."
"Customer service and technical support respond very quickly."
"It's a very easy-to-use solution."
More Splunk Observability Cloud pros
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"I would rate Splunk technical support at six out of ten. When we have a problem and need to create a case, the response isn't quick."
"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."
"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."
"Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"The solution should have more sensors regarding fiber intelligence for security measures."
"The security could be better."
"Splunk Observability Cloud could be improved with better integration with AppDynamics, as we know that's coming, however, it is an issue we've had between the OpenTelemetry and the AppDynamics collector."
More Splunk Observability Cloud cons
 

Pricing and Cost Advice

Information not available
"Splunk has been fairly expensive, but it has been predictable."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"The solution's pricing is costly."
"It is expensive."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
More Splunk Observability Cloud pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
12%
Retailer
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise43
 

Questions from the Community

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Earn 20 points
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
See all answers
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
See all answers
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
See all answers
 

Comparisons

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Compared 22% of the time
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Compared 6% of the time
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Compared 5% of the time
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Compared 5% of the time
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Compared 4% of the time
More Splunk Observability Cloud Competitors
 

Product Reports

Buyer's Guide
Cribl vs. Mezmo
September 2025
Mezmo reportDownload Mezmo product report
Buyer's Guide
Splunk Observability Cloud
September 2025
Splunk Observability Cloud reportDownload Splunk Observability Cloud product report
 

Also Known As

LogDNA
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

Today’s enterprises must manage a massive amount of machine data. They require a platform that enables engineering teams to deliberately route and store structured and unstructured data for different teams with unique use cases. Legacy platforms weren’t made for this moment.
‍
Mezmo, formerly LogDNA, lets organizations ingest, process, route, analyze, and store all of their log data. Purpose-built for modern engineering teams—including developers, SREs, IT Operations, and Security Engineers—the Mezmo platform is trusted by thousands of companies for SaaS, cloud, and hybrid applications.

Mezmo

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?
  • Log Searching: Efficiently search and analyze logs from various sources.
  • Data Integration: Seamlessly integrate with multiple environments.
  • Dashboard Customization: Tailor dashboards to specific monitoring needs.
  • Monitoring Capabilities: Provides comprehensive insights into application performance.
  • Security Features: Analyze and address security threats across systems.
  • Visualization Tools: Enhance data analysis and system performance optimization.
Why consider this for ROI?
  • Comprehensive Visibility: Gain complete insights into IT infrastructure.
  • Performance Optimization: Improve overall system performance and efficiency.
  • Rapid Deployment: Quick setup to meet organization demands swiftly.
  • Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk
 

Sample Customers

Instacart, Asics, Lime, Salesforce
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Buyer's Guide
Mezmo vs. Splunk Observability Cloud
September 2025
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