ManageEngine SupportCenter Plus vs Neeyamo Payroll Core comparison

ManageEngine and Neeyamo are both solutions in the Help Desk Software category. ManageEngine is ranked #23 with an average rating of 4.0, while Neeyamo is ranked #59. ManageEngine holds a 0.9% mindshare in HDS, compared to Neeyamo’s 0.1% mindshare. Additionally, 66% of ManageEngine users are willing to recommend the solution.

ManageEngine SupportCenter ...

Read 5 ManageEngine SupportCenter Plus reviews

255 Views
87 Comparison Views

66% willing to recommend

Neeyamo Payroll Core

37 Views
11 Comparison Views

ManageEngine SupportCenter ...

Neeyamo Payroll Core

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ManageEngine SupportCenter Plus and Neeyamo Payroll Core based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software.

To learn more, read our detailed Help Desk Software Report (Updated: June 2025).

Buyer's Guide

Help Desk Software

June 2025

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Helped 860,168 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine SupportCenter ...

Ranking in Help Desk Software

23rd

Average Rating

7.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Neeyamo Payroll Core

Ranking in Help Desk Software

59th

Average Rating

0.0

Number of Reviews

Ranking in other categories

Service Desk Outsourcing (29th), Global Payroll (19th)

Mindshare comparison

As of July 2025, in the Help Desk Software category, the mindshare of ManageEngine SupportCenter Plus is 0.9%, up from 0.4% compared to the previous year. The mindshare of Neeyamo Payroll Core is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Help Desk Software

Featured Reviews

reviewer2650164

VP of IT at a aerospace/defense firm with 51-200 employees

Manual ticketing features hinder workflow, but cost-effective ticket management is ensured

We just use it because it's more trouble to rip it out than to replace it with a more expensive tool. I would not recommend this product to others. If budget is a concern, it might be suitable but it doesn’t excite. Hence, I would rate it a four out of ten.

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860,168 professionals have used our research since 2012.

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine SupportCenter Plus?

ManageEngine SupportCenter Plus is cheap, around two or three on a scale where ten is the most expensive.

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What needs improvement with ManageEngine SupportCenter Plus?

ManageEngine SupportCenter Plus could improve on workflow automation features. Currently, everything is very manual, and there's no automated resolution of tickets. The emails ingested to create ti...

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What is your primary use case for ManageEngine SupportCenter Plus?

We use ManageEngine SupportCenter Plus primarily as a ticketing tool within our company.

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Comparisons

ManageEngine ServiceDesk Plus vs ManageEngine SupportCenter Plus

Compared 39% of the time

Vision Helpdesk vs ManageEngine SupportCenter Plus

Compared 31% of the time

Zoho Desk vs ManageEngine SupportCenter Plus

Compared 31% of the time

More ManageEngine SupportCenter Plus Competitors

ADP GlobalView Payroll vs Neeyamo Payroll Core

Compared 100% of the time

More Neeyamo Payroll Core Competitors

Product Reports

Buyer's Guide

Help Desk Software

June 2025

Download ManageEngine SupportCenter Plus product report

Buyer's Guide

Help Desk Software

June 2025

Download Neeyamo Payroll Core product report

Also Known As

No data available

NeeyamoWorks Pay, NeeyamoWorks ServiceDesk

Overview

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

ManageEngine

Neeyamo’s Global Payroll Technology Stack is integral to ensuring a single global engine that powers the global payroll platform At the foundation of Neeyamo’s Global Payroll Tech Stack is its core set of products that sets the foundation.

Neeyamo

Sample Customers

Brickman Group, SVP Worldwide, Chicago Tribune, Sodexo, Constellation, Lowcost Holidays, Telesur, PayEx, Quintiq, Moblize, Oman Air, Intelligent Hospital Systems

Information Not Available

Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: June 2025.

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860,168 professionals have used our research since 2012.

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.