IT Central Station is now PeerSpot: Here's why

ManageEngine SupportCenter Plus vs NeeyamoWorks ServiceDesk comparison

Cancel
You must select at least 2 products to compare!
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "ManageEngine products will always be the lowest cost in category as that is part of their business model."
  • More ManageEngine SupportCenter Plus Pricing and Cost Advice →

    Information Not Available
    report
    Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.
    621,327 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The product is very scalable and stable when used as a help desk once it is built out.
    Top Answer:ManageEngine is always going to be the lowest priced product in the categories they compete in. That is their business model. You are never going to find what they can do for you for cheaper because… more »
    Top Answer:The business model for ManageEngine is to rely on low cost as a means to lure customers. Their product does not cost as much as their competitors, but the reason being is they expect you to either pay… more »
    Ask a question

    Earn 20 points

    Ranking
    22nd
    out of 56 in Help Desk Software
    Views
    299
    Comparisons
    232
    Reviews
    1
    Average Words per Review
    1,566
    Rating
    7.0
    56th
    out of 56 in Help Desk Software
    Views
    11
    Comparisons
    3
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    Overview

    SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

    Your employee’s buddy to resolve queries & assign tasks
    Solution Overview
    NeeyamoWorks ServiceDesk™ helps to transform low-level, "log and flog" functions of ticket handling into a business productivity system that provides value. The highly intuitive and user-friendly interface is built to enrich user experience by the use of smart bots that help bring knowledge and query administration to a single platform. Furthermore, NeeyamoWorks ServiceDesk™ provides adequate flexibility to support different geographic needs and business cultures.

    Offer
    Learn more about ManageEngine SupportCenter Plus
    Learn more about NeeyamoWorks ServiceDesk
    Sample Customers
    Brickman Group, SVP Worldwide, Chicago Tribune, Sodexo, Constellation, Lowcost Holidays, Telesur, PayEx, Quintiq, Moblize, Oman Air, Intelligent Hospital Systems
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Comms Service Provider27%
    Computer Software Company22%
    Government15%
    Manufacturing Company4%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise15%
    Large Enterprise58%
    No Data Available
    Buyer's Guide
    Help Desk Software
    July 2022
    Find out what your peers are saying about ServiceNow, Atlassian, Freshworks and others in Help Desk Software. Updated: July 2022.
    621,327 professionals have used our research since 2012.

    ManageEngine SupportCenter Plus is ranked 22nd in Help Desk Software with 1 review while NeeyamoWorks ServiceDesk is ranked 56th in Help Desk Software. ManageEngine SupportCenter Plus is rated 7.0, while NeeyamoWorks ServiceDesk is rated 0.0. The top reviewer of ManageEngine SupportCenter Plus writes "A product that is everything you need once it is developed but it is extremely difficult to work with". On the other hand, ManageEngine SupportCenter Plus is most compared with ManageEngine ServiceDesk Plus and ServiceNow, whereas NeeyamoWorks ServiceDesk is most compared with .

    See our list of best Help Desk Software vendors.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.