ManageEngine Site24x7 vs Observer GigaStor comparison

ManageEngine and Viavi Solutions are both solutions in the Network Monitoring Software category. ManageEngine is ranked #59 with an average rating of 8.0, while Viavi Solutions is ranked #86. ManageEngine holds a 0.4% mindshare in NMS, compared to Viavi Solutions’s 0.4% mindshare. Additionally, 50% of ManageEngine users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

ManageEngine Site24x7

Read 2 ManageEngine Site24x7 reviews

1,099 Views
736 Comparison Views

50% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

1,238 Views
780 Comparison Views

100% willing to recommend

ManageEngine Site24x7

Observer GigaStor

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ManageEngine Site24x7 and Observer GigaStor based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software.

To learn more, read our detailed Network Monitoring Software Report (Updated: March 2026).

Buyer's Guide

Network Monitoring Software

March 2026

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Helped 885,376 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine Site24x7

Ranking in Network Monitoring Software

59th

Average Rating

6.6

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

Server Monitoring (21st), IT Infrastructure Monitoring (48th), Cloud Monitoring Software (35th)

Observer GigaStor

Ranking in Network Monitoring Software

86th

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (14th), Network Packet Broker (NPB) (9th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ManageEngine Site24x7 is 0.4%, up from 0.1% compared to the previous year. The mindshare of Observer GigaStor is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ManageEngine Site24x7	0.4%
Observer GigaStor	0.4%
Other	99.2%

Network Monitoring Software

Featured Reviews

Prashanth Magadi

Principal Engineer at a financial services firm with 1,001-5,000 employees

Struggled with complex licensing and limited support but have gained unified cloud monitoring

We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how effectively we can use that. I may not be able to give that information on how ManageEngine Site24x7 can be improved, but I felt that the monitoring or the licensing terms, such as the advanced monitors or monitors, are not very user-friendly. I feel that because I don't know how exactly we can check what devices use which license and how we can control those things; that's not user-friendly. For example, if I have to look at what all devices are utilizing my advanced monitor license or what all devices are using my basic monitor license, then if I want to pull a report or validate them, I don't have an easy option; it's too complicated.

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Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The deployment was not a challenge for us, because we are just trying to connect to the cloud instance; it's SaaS-based, so we just had to route all our traffic to that particular device."

"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."

"Site24x7 stands out. It is truly amazing."

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

More Observer GigaStor pros

Cons

"It is technical. The engineer must be familiar with it."

"The only complaint I would state about the technical support by ManageEngine is we don't get them on call; it's only email support that we get."

"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"I would like to have more than 4TB of storage available in the portable version of this solution."

"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

"As of this moment, the graphics might need some improvement, because a lot of the information there must be input first to have full potential."

"The Observer Console UI is consistent and stable, but could use some updating to be more modern."

"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."

More Observer GigaStor cons

Pricing and Cost Advice

Information not available

"It's quite expensive."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

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Top Industries

By visitors reading reviews

Construction Company

28%

University

13%

Comms Service Provider

Outsourcing Company

Construction Company

20%

Financial Services Firm

14%

Wholesaler/Distributor

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Site24x7?

This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.

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What needs improvement with ManageEngine Site24x7?

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What is your primary use case for ManageEngine Site24x7?

The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the product, as we are still using the basic functionality of monitoring our servers and a ...

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What do you like most about Observer GigaStor?

See all answers

What is your experience regarding pricing and costs for Observer GigaStor?

I would rate the pricing a ten out of ten. It's quite expensive.

See all answers

What needs improvement with Observer GigaStor?

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...

See all answers

Comparisons

Kentik vs ManageEngine Site24x7

Compared 19% of the time

PRTG Network Monitor vs ManageEngine Site24x7

Compared 11% of the time

Netdata vs ManageEngine Site24x7

Compared 10% of the time

eG Enterprise vs ManageEngine Site24x7

Compared 7% of the time

New Relic vs ManageEngine Site24x7

Compared 5% of the time

More ManageEngine Site24x7 Competitors

Wireshark vs Observer GigaStor

Compared 14% of the time

Viavi Observer Platform vs Observer GigaStor

Compared 8% of the time

Gigamon Deep Observability Pipeline vs Observer GigaStor

Compared 8% of the time

IxChariot vs Observer GigaStor

Compared 7% of the time

NetBeez vs Observer GigaStor

Compared 6% of the time

More Observer GigaStor Competitors

Product Reports

Buyer's Guide

Server Monitoring

March 2026

Download ManageEngine Site24x7 product report

Buyer's Guide

Observer GigaStor

March 2026

Download Observer GigaStor product report

Overview

ManageEngine Site24x7 is a comprehensive monitoring platform that aids businesses in tracking application and website performance, network activity, and server health, ensuring seamless IT operations.

Known for delivering deep insights, ManageEngine Site24x7 provides businesses with the tools necessary to maintain robust digital infrastructure. It supports monitoring of application performance, uptime, server health, and network traffic. Its cloud-based solution is suitable for IT departments seeking continuous visibility and control over their digital assets. Offering detailed analytics, it enhances decision-making by rapidly identifying potential issues before they affect business operations.

What are the key features of ManageEngine Site24x7?

Application Performance Monitoring: Tracks and optimizes application services for improved functionality.
Website Monitoring: Monitors uptime and response time to ensure web presence is uninterrupted.
Network Monitoring: Provides insights into network traffic and performance for comprehensive oversight.
Server Monitoring: Analyzes server status and resource consumption, promoting optimal performance.
Cloud Monitoring: Supports multiple cloud providers, offering a unified view of cloud services.

What benefits and ROI should users expect from ManageEngine Site24x7?

Improved Operational Efficiency: Streamlines monitoring to reduce downtime and enhance productivity.
Cost Savings: Detects issues early to minimize repair costs and resource wastage.
Enhanced Visibility: Provides thorough insights into IT infrastructure for proactive management.
Scalability: Adapts to dynamic IT environments, making it suitable for growing businesses.

ManageEngine Site24x7 is implemented across industries such as finance, healthcare, and retail. It provides solutions tailored to specific needs, ensuring critical IT systems perform reliably. Organizations benefit from its ability to monitor and report on industry-specific applications and regulatory compliance requirements.

ManageEngine

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions

Sample Customers

Information Not Available

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

Network Monitoring Software

March 2026

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