ManageEngine IT360 and Moogsoft are competing products in the IT management and monitoring space. While ManageEngine IT360 is recognized for its comprehensive monitoring capabilities, Moogsoft takes the upper hand with its feature set and efficiency.
Features: ManageEngine IT360 offers network, server, and application monitoring in one platform, providing end-to-end visibility. Its agentless monitoring simplifies implementation, while performance history reporting aids in long-term analysis. Moogsoft AIOps integrates with over 50 IT tools and offers advanced noise reduction, event correlation, and AI-based discovery, allowing precise problem identification.
Room for Improvement: ManageEngine IT360 could enhance its alert configuration and improve the UI for faster access to data. Additionally, its integration with third-party tools can be expanded. Moogsoft might consider simplifying its initial setup process and increasing frequency of updates to better align with user needs. Expanding its cloud-based functionalities may also cater to a wider audience.
Ease of Deployment and Customer Service: ManageEngine IT360 provides straightforward deployment and robust support, which makes it efficient for those seeking quick implementation. Moogsoft requires more intricate configuration but compensates with knowledgeable support to assist users with complex systems.
Pricing and ROI: ManageEngine IT360 is attractive for its lower upfront costs, offering faster ROI for businesses pursuing comprehensive visibility. Moogsoft, with higher initial costs, offers significant long-term ROI through advanced predictive capabilities and improved operational efficiency, ideal for organizations managing complex infrastructures.
| Product | Market Share (%) |
|---|---|
| Moogsoft | 0.7% |
| ManageEngine IT360 | 0.4% |
| Other | 98.9% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
