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ManageEngine ADSelfService Plus vs N-able Passportal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine ADSelfService ...
Ranking in Enterprise Password Managers
23rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
N-able Passportal
Ranking in Enterprise Password Managers
15th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
Document Management Software (10th)
 

Mindshare comparison

As of August 2026, in the Enterprise Password Managers category, the mindshare of ManageEngine ADSelfService Plus is 1.1%, up from 0.4% compared to the previous year. The mindshare of N-able Passportal is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
N-able Passportal1.0%
ManageEngine ADSelfService Plus1.1%
Other97.9%
Enterprise Password Managers
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
Efficiently keeps track and monitors
When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.
Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions
Straightforward software saves time with its simplicity and useful password management features
Secure password storage is the primary function of N-able Passportal that works well, and all the other features are add-ons. The best advantages of N-able Passportal are that the software is straightforward and easy to use. The ease of use is a significant benefit for N-able Passportal. If you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong. With how N-able Passportal software works, there is a perception of simplicity and straightforwardness. You do not have to sit and figure out what is happening. This is important because it saves time. You can always get more money and clients, but you can never get more time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution enables agents to reset their passwords."
"ADSelfService has been highly stable."
"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."
"Monitoring is one of the most valuable features for us."
"One of the most valuable features is the self-service capability. I"
"The solution provides wide options for multifactor authentication."
"Having multifactor authentication in Windows machines."
"Helped establish basic standard processes for service ticketing and request management."
"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."
"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."
"The ease of use is a significant benefit for N-able Passportal; if you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong."
"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."
"The ROI we have received would not be in dollars but in confidence from our clients."
 

Cons

"There is a lack of specific information provided by the analytics portion of the software."
"The price must be reduced."
"Could be simplified, not user-friendly."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"Asset management/discover and reporting."
"They could improve their security of the products to prevent vulnerabilities."
"The registration process could be improved. It should be easier for users to register for the service."
"We need more reports for visualization."
"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."
"I do not see any return on investment in terms of savings, time saving, or money saving, especially since this economy is struggling."
"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."
"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."
 

Pricing and Cost Advice

"Using this solution costs us about $1,200 USD per year."
"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
"The price of N-able Passportal is approximately $15 for the license."
"For its value, Passportal's price is affordable."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Outsourcing Company
10%
Government
10%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your primary use case for N-able Passportal?
I have dealt with N-able Passportal in all three capacities: integrator, consultant, and selling products. I can say that I am a service provider.
What advice do you have for others considering N-able Passportal?
I am still working with N-able Passportal, though I am considering closing down the business due to the poor economic environment in this country. Automated password rotation in N-able Passportal i...
 

Overview

 

Sample Customers

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec
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Find out what your peers are saying about ManageEngine ADSelfService Plus vs. N-able Passportal and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.