Malwarebytes Teams vs Norton Small Business comparison

Malwarebytes Teams and Norton Small Business compete in the endpoint security market. Malwarebytes Teams has the upper hand in comprehensive protection and user satisfaction in threat management via a cloud solution, while Norton Small Business stands out with a wider array of security features despite performance issues.

Features: Malwarebytes Teams offers advanced threat detection, easy deployment for endpoint security, and excellent cloud-based management for mitigating and managing threats remotely. Norton Small Business provides antivirus protection, firewall, identity protection, and secure VPN, focusing on comprehensive security coverage for small business needs.

Room for Improvement: Malwarebytes Teams faces challenges with false positives and requires enhancements in AI for automatic remediation and deployment processes, which are labor-intensive. Norton Small Business could improve on its upselling tactics, performance issues during cloud backups, and better alert features with enhanced stability.

Ease of Deployment and Customer Service: Malwarebytes Teams supports various deployment options including on-premises, public, private, and hybrid cloud environments, generally receiving positive feedback for technical support with minor improvement areas. Norton focuses on traditional on-premises and public cloud deployment with mixed reviews on technical support, with some users dissatisfied with query responses.

Pricing and ROI: Malwarebytes Teams is often seen as more expensive but justified by its effective detection rate, akin to an insurance policy against malware, despite potential additional costs for advanced features. Norton Small Business is seen as affordable, though extra feature costs can deter users, yet both solutions enhance security and influence ROI perception depending on pricing structures.