Lumu vs Netsurion comparison

Read 24 Netsurion reviews

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92% willing to recommend

Lumu

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Executive SummaryUpdated on Oct 8, 2024

Netsurion and Lumu compete in the cybersecurity category. Lumu holds the upper hand with its advanced features, despite its higher pricing.

Features: Netsurion offers reliable network security solutions, broad threat detection, and satisfactory support. Lumu provides innovative threat intelligence, automated threat assessment, and advanced analytics, giving it real-time insights and adaptability.

Room for Improvement: Netsurion needs enhanced alert customization, better integration capabilities, and improved efficiency. Lumu could benefit from interface improvements, more third-party integrations, and greater flexibility.

Ease of Deployment and Customer Service: Netsurion is known for straightforward deployment and responsive support, suitable for quick solutions. Lumu requires more deployment time due to its complex features but offers thorough customer service with in-depth assistance.

Pricing and ROI: Netsurion has competitive setup costs, appealing to budget-conscious buyers. Lumu, though higher priced, offers superior ROI with advanced security and insights, prioritizing security effectiveness over initial investment.

To learn more, read our detailed Lumu vs. Netsurion Report (Updated: June 2025).

Lumu vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Lumu

Ranking in Extended Detection and Response (XDR)

17th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Intrusion Detection and Prevention Software (IDPS) (11th), Network Detection and Response (NDR) (6th)

Netsurion

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)

Mindshare comparison

As of June 2025, in the Extended Detection and Response (XDR) category, the mindshare of Lumu is 1.5%, up from 0.2% compared to the previous year. The mindshare of Netsurion is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR)

Featured Reviews

Juan Solano

IT Director at Atlantic Quantum Innovations

Protects against threats and handles it in time with moderate pricing

Mostly, Lumu is an automatic tool. We'll deploy on firewalls and DNS servers. Lumu detects every attack on our network. The other day, we had CLC, the command controller, and the tool reacted automatically. It detected the attack and immediately blocked it without intervention from my team. The improvement is in the security process, as it's now entirely automated. We no longer require a technician or engineer to monitor our network 24/7. Lumu updates with AI and global threat intelligence, which greatly assists us. Since our workload is lighter, Lumu handles all of our tasks. We're using FortiGate for the firewall and Kaspersky for endpoints. If you are going to Lumu, you need another solution for the endpoint. You need to integrate with other tools like firewalls or another antivirus. I recommend the solution based on the price, usability, and service offered by the solution. Overall, I rate the solution a nine out of ten.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Lumu protects against threats immediately and handles them in time."

"The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more."

"The automated response to incidents works effectively out of the box, and the number of interfaces and platforms it can work with is impressive."

"Most of it is automated, so I do not have to watch it to get alerts."

"It's been helpful for overall extended network visibility."

"I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others."

"You can access external links, playbooks, MITRE Matrix, and a lot of information."

"The tool's support team helps partners resolve any problems with the product."

"What I like most about Netsurion is the level of visibility and reporting."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"Expediting incident response is really great."

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

More Netsurion pros

Cons

"The integration with different vendors and endpoints could be improved."

"It would be good if we could access the physical logs."

"I am happy with the current features. However, one important one is to improve the reports."

"Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares."

"The reports need improvement."

"The free version is minimal compared to the full version."

"Nothing so far needs to be improved."

"Lumu's ability to discover threats is an area of concern where improvements are needed."

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

"I would like to see the dashboard come up more quickly."

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."

"Netsurion's threat detection and response aren't quite mature. I would expect a little more."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

More Netsurion cons

Pricing and Cost Advice

"It is the cheapest solution we found."

"The tool is available at a good price. The tool offers a good and competitive price for customers."

"Compared to Lumu, other solutions are more expensive. SentinelOne was a bit cheaper, and another provider's price structure is unclear, but Lumu fit our budget nicely. SentinelOne's cost depends on the number of devices, and it might be similar to Lumu's, depending on deployment."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

More Netsurion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Educational Organization

12%

Financial Services Firm

Comms Service Provider

Computer Software Company

25%

Government

11%

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Lumu?

Lumu protects against threats immediately and handles them in time.

What needs improvement with Lumu?

There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more p...

What is your primary use case for Lumu?

We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane of glass for our security events.It fulfills the role of a SIEM, serving as our d...

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

Lumu

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Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Lumu Technologies is a cyber-security company that illuminates threats, attacks, and adversaries affecting enterprises worldwide. Using actionable intelligence, Lumu provides a radical way to secure networks by enhancing and augmenting existing defense capabilities established over the past 25 years.

Lumu Technologies

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

Information Not Available

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Lumu vs. Netsurion