Lumu vs Netsurion comparison

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Lumu

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Executive SummaryUpdated on Oct 8, 2024

Netsurion and Lumu compete in the cybersecurity category. Lumu holds the upper hand with its advanced features, despite its higher pricing.

Features: Netsurion offers reliable network security solutions, broad threat detection, and satisfactory support. Lumu provides innovative threat intelligence, automated threat assessment, and advanced analytics, giving it real-time insights and adaptability.

Room for Improvement: Netsurion needs enhanced alert customization, better integration capabilities, and improved efficiency. Lumu could benefit from interface improvements, more third-party integrations, and greater flexibility.

Ease of Deployment and Customer Service: Netsurion is known for straightforward deployment and responsive support, suitable for quick solutions. Lumu requires more deployment time due to its complex features but offers thorough customer service with in-depth assistance.

Pricing and ROI: Netsurion has competitive setup costs, appealing to budget-conscious buyers. Lumu, though higher priced, offers superior ROI with advanced security and insights, prioritizing security effectiveness over initial investment.

To learn more, read our detailed Lumu vs. Netsurion Report (Updated: September 2025).

Lumu vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Lumu

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Intrusion Detection and Prevention Software (IDPS) (11th), Network Detection and Response (NDR) (6th)

Netsurion

Ranking in Extended Detection and Response (XDR)

45th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (58th), Security Information and Event Management (SIEM) (56th), SOC as a Service (10th), Managed Detection and Response (MDR) (45th)

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Lumu is 1.4%, up from 0.6% compared to the previous year. The mindshare of Netsurion is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR) Market Share Distribution
Product	Market Share (%)
Lumu	1.4%
Netsurion	0.3%
Other	98.3%

Extended Detection and Response (XDR)

Featured Reviews

Juan Solano

IT Director at Atlantic Quantum Innovations

Protects against threats and handles it in time with moderate pricing

Mostly, Lumu is an automatic tool. We'll deploy on firewalls and DNS servers. Lumu detects every attack on our network. The other day, we had CLC, the command controller, and the tool reacted automatically. It detected the attack and immediately blocked it without intervention from my team. The improvement is in the security process, as it's now entirely automated. We no longer require a technician or engineer to monitor our network 24/7. Lumu updates with AI and global threat intelligence, which greatly assists us. Since our workload is lighter, Lumu handles all of our tasks. We're using FortiGate for the firewall and Kaspersky for endpoints. If you are going to Lumu, you need another solution for the endpoint. You need to integrate with other tools like firewalls or another antivirus. I recommend the solution based on the price, usability, and service offered by the solution. Overall, I rate the solution a nine out of ten.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others."

"The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more."

"It's been helpful for overall extended network visibility."

"You can access external links, playbooks, MITRE Matrix, and a lot of information."

"Most of it is automated, so I do not have to watch it to get alerts."

"The tool's support team helps partners resolve any problems with the product."

"Lumu protects against threats immediately and handles them in time."

"The automated response to incidents works effectively out of the box, and the number of interfaces and platforms it can work with is impressive."

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

More Netsurion pros

Cons

"Lumu's ability to discover threats is an area of concern where improvements are needed."

"Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares."

"The free version is minimal compared to the full version."

"It would be good if we could access the physical logs."

"The integration with different vendors and endpoints could be improved."

"Nothing so far needs to be improved."

"The reports need improvement."

"I am happy with the current features. However, one important one is to improve the reports."

"I would like to see the dashboard come up more quickly."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

More Netsurion cons

Pricing and Cost Advice

"Compared to Lumu, other solutions are more expensive. SentinelOne was a bit cheaper, and another provider's price structure is unclear, but Lumu fit our budget nicely. SentinelOne's cost depends on the number of devices, and it might be similar to Lumu's, depending on deployment."

"It is the cheapest solution we found."

"The tool is available at a good price. The tool offers a good and competitive price for customers."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Educational Organization

10%

Insurance Company

Comms Service Provider

Computer Software Company

14%

Performing Arts

13%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

Questions from the Community

What do you like most about Lumu?

Lumu protects against threats immediately and handles them in time.

See all answers

What needs improvement with Lumu?

There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more p...

See all answers

What is your primary use case for Lumu?

We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane of glass for our security events.It fulfills the role of a SIEM, serving as our d...

See all answers

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Product Reports

Lumu

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Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Lumu Technologies is a cyber-security company that illuminates threats, attacks, and adversaries affecting enterprises worldwide. Using actionable intelligence, Lumu provides a radical way to secure networks by enhancing and augmenting existing defense capabilities established over the past 25 years.

Lumu Technologies

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

Information Not Available

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Lumu vs. Netsurion