Lumu vs Netsurion comparison

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Lumu

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Executive SummaryUpdated on Oct 8, 2024

Netsurion and Lumu compete in the cybersecurity category. Lumu holds the upper hand with its advanced features, despite its higher pricing.

Features: Netsurion offers reliable network security solutions, broad threat detection, and satisfactory support. Lumu provides innovative threat intelligence, automated threat assessment, and advanced analytics, giving it real-time insights and adaptability.

Room for Improvement: Netsurion needs enhanced alert customization, better integration capabilities, and improved efficiency. Lumu could benefit from interface improvements, more third-party integrations, and greater flexibility.

Ease of Deployment and Customer Service: Netsurion is known for straightforward deployment and responsive support, suitable for quick solutions. Lumu requires more deployment time due to its complex features but offers thorough customer service with in-depth assistance.

Pricing and ROI: Netsurion has competitive setup costs, appealing to budget-conscious buyers. Lumu, though higher priced, offers superior ROI with advanced security and insights, prioritizing security effectiveness over initial investment.

To learn more, read our detailed Lumu vs. Netsurion Report (Updated: April 2025).

Lumu vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Lumu

Ranking in Extended Detection and Response (XDR)

17th

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Intrusion Detection and Prevention Software (IDPS) (10th), Network Detection and Response (NDR) (8th)

Netsurion

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)

Mindshare comparison

As of May 2025, in the Extended Detection and Response (XDR) category, the mindshare of Lumu is 1.4%, up from 0.1% compared to the previous year. The mindshare of Netsurion is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR)

Featured Reviews

Juan Solano

IT Director at Atlantic Quantum Innovations

Protects against threats and handles it in time with moderate pricing

Mostly, Lumu is an automatic tool. We'll deploy on firewalls and DNS servers. Lumu detects every attack on our network. The other day, we had CLC, the command controller, and the tool reacted automatically. It detected the attack and immediately blocked it without intervention from my team. The improvement is in the security process, as it's now entirely automated. We no longer require a technician or engineer to monitor our network 24/7. Lumu updates with AI and global threat intelligence, which greatly assists us. Since our workload is lighter, Lumu handles all of our tasks. We're using FortiGate for the firewall and Kaspersky for endpoints. If you are going to Lumu, you need another solution for the endpoint. You need to integrate with other tools like firewalls or another antivirus. I recommend the solution based on the price, usability, and service offered by the solution. Overall, I rate the solution a nine out of ten.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others."

"It's been helpful for overall extended network visibility."

"You can access external links, playbooks, MITRE Matrix, and a lot of information."

"Lumu protects against threats immediately and handles them in time."

"Most of it is automated, so I do not have to watch it to get alerts."

"The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more."

"The tool's support team helps partners resolve any problems with the product."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."

"Expediting incident response is really great."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."

More Netsurion pros

Cons

"It would be good if we could access the physical logs."

"Lumu's ability to discover threats is an area of concern where improvements are needed."

"Nothing so far needs to be improved."

"I am happy with the current features. However, one important one is to improve the reports."

"The integration with different vendors and endpoints could be improved."

"The reports need improvement."

"The free version is minimal compared to the full version."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"Netsurion's SOC can be a bit too aggressive at times."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"Netsurion's threat detection and response aren't quite mature. I would expect a little more."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"I would like to see the dashboard come up more quickly."

More Netsurion cons

Pricing and Cost Advice

"It is the cheapest solution we found."

"Compared to Lumu, other solutions are more expensive. SentinelOne was a bit cheaper, and another provider's price structure is unclear, but Lumu fit our budget nicely. SentinelOne's cost depends on the number of devices, and it might be similar to Lumu's, depending on deployment."

"The tool is available at a good price. The tool offers a good and competitive price for customers."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

13%

Computer Software Company

Insurance Company

Government

Computer Software Company

25%

Manufacturing Company

10%

Government

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Lumu?

Lumu protects against threats immediately and handles them in time.

What needs improvement with Lumu?

Lumu's ability to discover threats is an area of concern where improvements are needed.

What is your primary use case for Lumu?

My company is currently dealing with Lumu's onboarding process. Lumu is used to monitor the environment permanently and validate if there is ransomware that can exploit our infrastructure.

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

Network Detection and Response (NDR)

Download Lumu product report

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Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Lumu Technologies is a cyber-security company that illuminates threats, attacks, and adversaries affecting enterprises worldwide. Using actionable intelligence, Lumu provides a radical way to secure networks by enhancing and augmenting existing defense capabilities established over the past 25 years.

Lumu Technologies

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

Information Not Available

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Lumu vs. Netsurion