Loom Systems vs NetApp Cloud Insights comparison

ServiceNow and NetApp are both solutions in the IT Infrastructure Monitoring category. ServiceNow is ranked #63, while NetApp is ranked #33 with an average rating of 8.8. ServiceNow holds a 0.2% mindshare in IM, compared to NetApp’s 0.2% mindshare. Additionally, 80% of ServiceNow users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Loom Systems

Read 4 Loom Systems reviews

310 Views
56 Comparison Views

80% willing to recommend

NetApp Cloud Insights

Read 13 NetApp Cloud Insights reviews

807 Views
113 Comparison Views

100% willing to recommend

Loom Systems

NetApp Cloud Insights

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Executive SummaryUpdated on Oct 9, 2024

Loom Systems and NetApp Cloud Insights are competing in IT operations analytics and cloud management. While Loom Systems offers cost-effective solutions with predictive analytics, NetApp Cloud Insights stands out due to its comprehensive features for cloud performance and optimization tools, offering value despite higher costs.

Features: Loom Systems offers automated event correlation, predictive insights, and robust incident prevention capabilities, enhancing IT operations. NetApp Cloud Insights provides infrastructure optimization, comprehensive monitoring, and versatile features, benefiting complex cloud environments.

Room for Improvement: Loom Systems could enhance its feature depth, versatility, and customer service support infrastructure. NetApp Cloud Insights may improve cost-effectiveness, reduce setup complexity, and integrate machine learning for quicker insights.

Ease of Deployment and Customer Service: Loom Systems provides straightforward deployment with embedded machine learning, facilitating quick adoption. NetApp Cloud Insights, while having a complex setup, offers extensive support infrastructure, benefiting larger organizations.

Pricing and ROI: Loom Systems is cost-effective with a lower initial setup cost, enabling faster returns on investment. NetApp Cloud Insights, though more expensive, provides extensive features, offering potential long-term cloud cost optimization and value.

To learn more, read our detailed Loom Systems vs. NetApp Cloud Insights Report (Updated: June 2025).

Buyer's Guide

Loom Systems vs. NetApp Cloud Insights

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Loom Systems

Ranking in IT Infrastructure Monitoring

63rd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Anomaly Detection Tools (2nd)

NetApp Cloud Insights

Ranking in IT Infrastructure Monitoring

33rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Migration (10th), Cloud Monitoring Software (24th)

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of Loom Systems is 0.2%, up from 0.2% compared to the previous year. The mindshare of NetApp Cloud Insights is 0.2%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Keerthi Kumar Sangaraju

Technology Manager at FIS

Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident

What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

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Scott Lauters

Associate IT Director at Wolters Kluwer

It provides a single pane of glass, giving us visibility into the environment

All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters. The main issue we were looking to address was the lack of visibility across all the clusters in one single view. We're using Cloud Insight's Unified Manager. It has improved our ability to support and see the immediate status of the entire environment. If we have a critical incident, we can quickly see these issues and loop in monitoring teams and other teams. For example, if our app team thinks there are issues in the environment, we can quickly see if anything related to storage is part of the problem. It improved our organization by unifying all the various support teams. We all have the same view of what's happening in the environment. The dev team knows what storage is used or not, and we can quickly move on to other activities. Cloud Insights provides a single tool for containers and other cloud-based architectures, but we're not using some of those things, such as Kubernetes. We're primarily leveraging the monitoring and reporting. The solution does a great job of inventorying our resources. It allows us to put the tags on the devices. The process is fast. It also gives you the dependencies. I can dig down into all the related components. Cloud Insight's advanced analytics feature does a good job of highlighting the areas where there might be issues in the future.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."

"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."

"You can develop your own apps within Loom, and they can be configured very simply."

"The RFS portion of the solution is the product's most valuable feature."

"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."

"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."

"NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job."

"NetApp Cloud Insights helps reduce the time spent on problem resolution by up to 50% for my customers, making their operations significantly more efficient and productive, which is a perfect outcome."

"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."

"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."

"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."

"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."

More NetApp Cloud Insights pros

Cons

"The change management within the solution needs to be improved. There needs to be more process automation."

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"

"The reporting is a bit weak. They should work to improve this aspect of the product."

"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."

"The first level of NetApp's technical support could be improved."

"Even though I work with NetApp, it still takes time for me to navigate and find components, so new customers might require considerable hands-on experience to efficiently use the console, indicating that it could be more user-friendly."

"Their pricing model needs improvement."

"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."

"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."

"The IP-based monitoring could be added in a future release."

"Cloud Insights could offer more detail when we drill down into the Azure environment."

"In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex."

More NetApp Cloud Insights cons

Pricing and Cost Advice

Information not available

"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."

"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."

"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."

"The solution's pricing is based on the device you purchase and includes support services."

"The solution is expensive."

"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

13%

Real Estate/Law Firm

12%

Construction Company

Manufacturing Company

33%

Computer Software Company

22%

Financial Services Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

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What do you like most about NetApp Cloud Insights?

NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should req...

See all answers

What is your experience regarding pricing and costs for NetApp Cloud Insights?

The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about t...

See all answers

What needs improvement with NetApp Cloud Insights?

In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex. Even though I work with NetApp, it still takes time for me to ...

See all answers

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Product Reports

Buyer's Guide

IT Infrastructure Monitoring

June 2025

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Buyer's Guide

NetApp Cloud Insights

June 2025

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Overview

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

ServiceNow

NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

NetApp

Sample Customers

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica

Information Not Available

Buyer's Guide

Loom Systems vs. NetApp Cloud Insights

June 2025

Free Report: Loom Systems vs. NetApp Cloud Insights

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