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Loom Systems vs NetApp Cloud Insights comparison

ServiceNow and NetApp are both solutions in the IT Infrastructure Monitoring category. ServiceNow is ranked #63, while NetApp is ranked #34 with an average rating of 8.8. ServiceNow holds a 0.3% mindshare in IM, compared to NetApp’s 0.3% mindshare. Additionally, 80% of ServiceNow users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.
Loom Systems
Read 4 Loom Systems reviews
  • 519 Views
  • 343 Comparison Views
80% willing to recommend
NetApp Cloud Insights
Read 13 NetApp Cloud Insights reviews
  • 1,160 Views
  • 754 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Loom Systems and NetApp Cloud Insights are competing in IT operations analytics and cloud management. While Loom Systems offers cost-effective solutions with predictive analytics, NetApp Cloud Insights stands out due to its comprehensive features for cloud performance and optimization tools, offering value despite higher costs.

Features: Loom Systems offers automated event correlation, predictive insights, and robust incident prevention capabilities, enhancing IT operations. NetApp Cloud Insights provides infrastructure optimization, comprehensive monitoring, and versatile features, benefiting complex cloud environments.

Room for Improvement: Loom Systems could enhance its feature depth, versatility, and customer service support infrastructure. NetApp Cloud Insights may improve cost-effectiveness, reduce setup complexity, and integrate machine learning for quicker insights.

Ease of Deployment and Customer Service: Loom Systems provides straightforward deployment with embedded machine learning, facilitating quick adoption. NetApp Cloud Insights, while having a complex setup, offers extensive support infrastructure, benefiting larger organizations.

Pricing and ROI: Loom Systems is cost-effective with a lower initial setup cost, enabling faster returns on investment. NetApp Cloud Insights, though more expensive, provides extensive features, offering potential long-term cloud cost optimization and value.

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To learn more, read our detailed Loom Systems vs. NetApp Cloud Insights Report (Updated: July 2025).
Buyer's Guide
Loom Systems vs. NetApp Cloud Insights
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Loom Systems
Ranking in IT Infrastructure Monitoring
63rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (2nd)
NetApp Cloud Insights
Ranking in IT Infrastructure Monitoring
34th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Cloud Migration (11th), Cloud Monitoring Software (24th)
 

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of Loom Systems is 0.3%, up from 0.2% compared to the previous year. The mindshare of NetApp Cloud Insights is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Keerthi Kumar Sangaraju - PeerSpot reviewer
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
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Punit Waghela - PeerSpot reviewer
Reduces troubleshooting time and improves operational efficiency through a single console
NetApp technology, specifically NetApp Cloud Insights, has significantly impacted the way my customers do business. One customer had multiple components, such as a VMware environment, Cisco switches, NetApp storage, and backup tools. Previously, the customer had to monitor all these tools individually each morning by logging into every console to check for errors or performance issues. It used to take them about 1 or 2 hours, but after we installed NetApp Cloud Insights, the time spent was reduced to just 5 minutes with a single console where they could monitor everything. The customer can integrate their VMware servers, Cisco switches, and storage with NetApp Cloud Insights to quickly identify any problems and resolve issues efficiently, demonstrating a reduction in complexity and monitoring time. The values that NetApp Cloud Insights delivers to my customers are evident in real examples, such as an application team running their application on a single VM connected through a switch and storage. When they experience a performance issue, the VMware team needs to identify the source of the slowness, whether it's from the server, switch, or storage, which requires a time-consuming investigation of each component. Without NetApp Cloud Insights, this process is slow and stressful for both the application team and the VMware team, but with the tool, a single click allows the customer to pinpoint the issue directly, improving response times to performance problems immensely. The evolving cybersecurity landscape and the proliferation of AI highly influence my customers' technology decisions, as having NetApp storage in their environment allows them to detect ransomware attacks effectively. NetApp guarantees data recovery in case of such attacks, and here, NetApp Cloud Insights plays a crucial role; it can identify where a ransomware attack originates, allowing the IT team to respond rapidly, such as disconnecting affected devices to mitigate the damage, especially crucial when multiple users are involved.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The RFS portion of the solution is the product's most valuable feature."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"You can develop your own apps within Loom, and they can be configured very simply."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"NetApp Cloud Insights helps reduce the time spent on problem resolution by up to 50% for my customers, making their operations significantly more efficient and productive, which is a perfect outcome."
"Cloud Insights' best features are visibility and the connector to move the workloads."
"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."
"NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job."
"NetApp Cloud Insights helps reduce the time spent on problem resolution by up to 50% for my customers, making their operations significantly more efficient and productive, which is a perfect outcome."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"The visibility and assistance with security vulnerabilities are valuable."
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
More NetApp Cloud Insights pros
 

Cons

"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The change management within the solution needs to be improved. There needs to be more process automation."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."
"Cloud Insights could offer more detail when we drill down into the Azure environment."
"Even though I work with NetApp, it still takes time for me to navigate and find components, so new customers might require considerable hands-on experience to efficiently use the console, indicating that it could be more user-friendly."
"The IP-based monitoring could be added in a future release."
"The first level of NetApp's technical support could be improved."
"The support is not very quick."
More NetApp Cloud Insights cons
 

Pricing and Cost Advice

Information not available
"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."
"The solution is expensive."
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
"The solution's pricing is based on the device you purchase and includes support services."
"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
33%
Computer Software Company
19%
Financial Services Firm
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about NetApp Cloud Insights?
NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should req...
See all answers
What is your experience regarding pricing and costs for NetApp Cloud Insights?
The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about t...
See all answers
What needs improvement with NetApp Cloud Insights?
In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex. Even though I work with NetApp, it still takes time for me to ...
See all answers
 

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Product Reports

Buyer's Guide
IT Infrastructure Monitoring
July 2025
Loom Systems reportDownload Loom Systems product report
Buyer's Guide
NetApp Cloud Insights
August 2025
NetApp Cloud Insights reportDownload NetApp Cloud Insights product report
 

Overview

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.
ServiceNow

NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

NetApp
 

Sample Customers

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Information Not Available
Buyer's Guide
Loom Systems vs. NetApp Cloud Insights
July 2025
Free Report: Loom Systems vs. NetApp Cloud Insights
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