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Logpoint vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Logpoint ensures compliance, cost predictability, and security, offering 40% ROI and fulfilling Department of Defense contract needs.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
 

Customer Service

Sentiment score
7.3
Logpoint's customer service is improving, but response times and communication barriers lead to varied user experiences worldwide.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
CEO at a tech consulting company with 1-10 employees
Logpoint's customer support is not sufficient with only one engineer in the US.
Cyber Security Analyst at Pacific Propeller
I recommend a submission to Logpoint because I worked with it before.
System Engineer at Corporate Projukti Limited
 

Scalability Issues

Sentiment score
7.2
LogPoint's modular design ensures effective scalability across enterprise environments, integrating seamlessly and handling growth efficiently with high user ratings.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
It is web-based and accommodates the expansion of our organization.
Cyber Security Analyst at Pacific Propeller
Logpoint is scalable and capable of expanding.
CEO at a tech consulting company with 1-10 employees
 

Stability Issues

Sentiment score
6.4
Logpoint offers stable performance on adequate hardware but faces issues with limited resources, occasional bugs, and diverse log handling.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
I have received reports indicating glitches and downtimes with Logpoint.
CEO at a tech consulting company with 1-10 employees
 

Room For Improvement

Logpoint faces challenges in integration, user experience, and support, requiring improvements in detection, deployment, and interface customization.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Cyber Security Analyst at Pacific Propeller
Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation.
System Engineer at Corporate Projukti Limited
Logpoint needs to be cloud-native, as currently, it is not.
CEO at a tech consulting company with 1-10 employees
 

Setup Cost

Logpoint offers affordable, transparent pricing with fixed and subscription options, remaining competitive compared to other SIEM solutions.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
I rate the pricing at eight, suggesting it's relatively good or affordable.
CEO at a tech consulting company with 1-10 employees
 

Valuable Features

Logpoint excels with advanced logging, user-friendly interface, cost-effective pricing, and integrates UEBA and SOAR in one package.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
Cyber Security Analyst at Pacific Propeller
Exabeam's advantage is its AI-driven network AI; this AI feature is available, and Exabeam is powerful.
System Engineer at Corporate Projukti Limited
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
CEO at a tech consulting company with 1-10 employees
 

Categories and Ranking

Logpoint
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Log Management (29th), User Entity Behavior Analytics (UEBA) (14th), Endpoint Detection and Response (EDR) (35th), Security Orchestration Automation and Response (SOAR) (18th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
53rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (33rd), SOC as a Service (14th), Managed Detection and Response (MDR) (37th), Extended Detection and Response (XDR) (47th)
 

Mindshare comparison

As of January 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Logpoint is 0.9%, up from 0.8% compared to the previous year. The mindshare of Netsurion is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Logpoint0.9%
Netsurion0.7%
Other98.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

Rifat Hasan - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Has lacked proper integration and consistent support communication
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My company, Corporate Projukti Limited, including my Bangladesh area head, technical director, and team manager, have sent emails to contact Exabeam solution, but there is no response. There is already a distributor in Bangladesh. The weakness with Logpoint is UEBA. UEBA is recommended, but not extra. Exabeam's UEBA is an extra feature. SOAR is extra, but Logpoint's product measurement is 40 or 50. There is a 10% difference with the UEBA and SOAR, so Logpoint is weak there. I would appreciate extra features in Logpoint such as SOAR. SOAR and UEBA are included features in Logpoint. Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation. Exabeam has a license included, and the extra license is an add-on. In Logpoint, it is included, which makes it a weak point.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Manufacturing Company
9%
University
9%
Comms Service Provider
7%
Performing Arts
16%
Manufacturing Company
9%
Outsourcing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My compan...
What is your primary use case for LogPoint?
I had experience with Logpoint before, and I contacted the Exabeam solution, but there was no response; they did not contact me. Bangladesh already has a Logpoint distributor. In terms of complianc...
Ask a question
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Comparisons

 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Logpoint vs. Netsurion and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.