Try our new research platform with insights from 80,000+ expert users

Logpoint vs NetCrunch comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Logpoint
Ranking in Log Management
23rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Security Information and Event Management (SIEM) (20th), User Entity Behavior Analytics (UEBA) (8th), Endpoint Detection and Response (EDR) (28th), Security Orchestration Automation and Response (SOAR) (14th)
NetCrunch
Ranking in Log Management
77th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Network Monitoring Software (85th), Server Monitoring (26th), IT Infrastructure Monitoring (63rd)
 

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of Logpoint is 0.4%, up from 0.4% compared to the previous year. The mindshare of NetCrunch is 0.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
RP
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The flexibility of the search feature and the solution's analytics features are the most valuable parts of the solution."
"It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. LogPoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parseable because all logs are not the same, but with LogPoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them."
"It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all the activities. It devises a baseline and monitors if there is any deviation from the baseline."
"The solution's most valuable aspect is the combination of the software and the support that they have."
"The solution's user interface is quite simple, and the integration is better than other products."
"We like the user and entity behaviour analytics (UEBA) and find it valuable."
"The solution is user-friendly."
"The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
 

Cons

"It is complicated to collect daily logs from other systems."
"One of the things we faced last year was that we had some memory issues with the server running. We were running them as virtual services, and we were facing some performance issues. Back then, there were some things that had already been solved at the end, but one of the small issues we had was that it was quite memory-consuming. After one upgrade that we did, we faced some performance issues."
"They are not in the US market, and the quality of support has declined."
"Sometimes, the product is not stable."
"In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved."
"The documentation part is something that needs to be improved, as well as the threat intelligence investigation part."
"I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products."
"The thing that makes it a little bit challenging is when you run into a situation where you have logs that are not easily parsable. If a log has a very specific structure, it is very easy to parse and create a parser for it, but if a log has a free form, meaning that it is of any length or it can change at any time, handling such a log is very challenging, not just in LogPoint but also in everything else. Everybody struggles with that scenario, and LogPoint is also in the same boat. One-third of logs are of free form or not of a specific length, and you can run into situations where it is almost impossible to parse the log, even if they try to help you. It is just the nature of the beast."
"I didn't care for the role-based, permission-based options, which were not the best."
 

Pricing and Cost Advice

"My company used to pay for LogPoint costs annually. It's a cost-effective solution. I'm not part of the Finance team, though, so I'm not sure exactly what the licensing fee is or what license my company had."
"It's less expensive than the competitors. The Logpoint marketing team is very accommodating and client-friendly. They offer very good reductions in price. They are pretty good in this aspect. They are transparent in their licensing and pricing."
"It was on a yearly basis at about $100K. It was not a huge environment. We were running it on our own virtual server environment, which, of course, had a cost. There was hardware and some energy cost, and then there were Microsoft Windows licenses for servers. That's all, but there was nothing in comparison to the licensing costs."
"LogPoint seemed like it was a good product, but it was expensive and there wasn't any room to move the pricing when customers needed a lower-costing solution."
"It's getting more expensive, which is one of the reasons we're looking around just to see if there's anything better value."
"On a scale of one to ten, where one is cheap, and ten is expensive, I would rate LogPoint's pricing a seven. It is not very expensive compared to some of the more costly products, and it is not very cheap compared to some of the cheaper products in the SIEM market."
"It has a fixed price, which is what I like about LogPoint. I bought the system and paid for it, and I pay maintenance. It is not a consumption model. Most SIEMs or most of the log management systems are consumption-based, which means that you pay for how many logs you have in the system. That's a real problem because logs can grow very quickly in different circumstances, and when you have a variable price model, you never know what you're going to pay. Splunk is notoriously expensive for that reason. If you use Splunk or QRadar, it becomes expensive because there are not just the logs; you also have to parse the logs and create indexes. Those indexes can be very expensive in terms of space. Therefore, if they charge you by this space, you can end up paying a significant amount of money. It can be more than what you expect to pay. I like the fact that LogPoint has a fixed cost. I know what I'm going to pay on a yearly basis. I pay that, and I pay the maintenance, and I just make it work."
"Our licensing fees are about $10,000 USD per month, which I think is fair."
Information not available
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
850,236 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
58%
Computer Software Company
12%
Comms Service Provider
5%
Manufacturing Company
3%
Computer Software Company
18%
Financial Services Firm
13%
Comms Service Provider
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
Ask a question
Earn 20 points
 

Comparisons

 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services
Find out what your peers are saying about Logpoint vs. NetCrunch and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.