LiveAgent vs nventr Agent comparison

QualityUnit and nventr are both solutions in the Help Desk Software category. QualityUnit is ranked #36, while nventr is ranked #66. Additionally, 100% of QualityUnit users are willing to recommend the solution.

LiveAgent

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100% willing to recommend

nventr Agent

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LiveAgent

nventr Agent

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Executive SummaryUpdated on Jun 12, 2025

LiveAgent and nventr Agent compete in the customer support sector. While LiveAgent is preferred for its competitive pricing and comprehensive support features, nventr Agent holds an advantage through its innovative feature set that justifies the cost.

Features: LiveAgent offers multichannel support, including email ticketing, live chat, and call center management, enhancing customer communication. nventr Agent showcases AI-driven automation, advanced analytics, and data insights for informed decision-making.

Ease of Deployment and Customer Service: LiveAgent provides a streamlined setup with robust support channels for quick deployment. nventr Agent offers a cloud-based model that simplifies deployment time but may require a higher learning curve.

Pricing and ROI: LiveAgent has affordable setup costs with flexible subscriptions, ensuring a quick ROI. nventr Agent, despite higher initial costs, delivers significant long-term ROI through its enhanced features.

To learn more, read our detailed Help Desk Software Report (Updated: June 2025).

Buyer's Guide

Help Desk Software

June 2025

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Helped 862,543 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LiveAgent

Ranking in Help Desk Software

36th

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

IT Service Management (ITSM) (48th), Knowledge Management Software (24th)

nventr Agent

Ranking in Help Desk Software

66th

Average Rating

0.0

Number of Reviews

Ranking in other categories

AI-Powered Chatbots (69th)

Featured Reviews

Ogechi O.

Assistant customer support manager

Prioritizes tasks and easily organizes messages and responses

I've not really noticed anything that needs to be improved with the solution. Generally, I enjoyed everything. Every feature LiveAgent has was a seamless journey for me. Maybe there are others who might notice one or two flaws on LiveAgent. I use LiveAgent, but based on my position in the company as a live chat professional, there is a level that I am restricted to. There are other products that are more popular and effective than LiveAgent, like Zendesk and HubSpot. They are among the most popular live chat products, and they have more users. I will advise that LiveAgent should look at what these other people are doing and use it to improve themselves. LiveAgent should add more functionalities.

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862,543 professionals have used our research since 2012.

Comparisons

Zoho Desk vs LiveAgent

Compared 52% of the time

Zendesk vs LiveAgent

Compared 48% of the time

More LiveAgent Competitors

No data available

Product Reports

Buyer's Guide

Help Desk Software

June 2025

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Buyer's Guide

Help Desk Software

June 2025

Download nventr Agent product report

Overview

Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2020. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 179+ helpful features such as advanced automation features, rules, tags, and 40+ integrations.

Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 14-day trial today, no credit card required.

QualityUnit

nventr Agent is an innovative tool designed to enhance business process automation by providing real-time data insights and seamless integration capabilities.

nventr Agent caters to organizations seeking to streamline operations through sophisticated automation solutions. It offers robust features for real-time data collection and processing, allowing businesses to make informed decisions with precision. With highlight functions in integration and analytics, it is ideal for firms prioritizing efficiency in data handling and process management.

What features make nventr Agent stand out?

Real-Time Data Processing: Ensures quick access to vital information for decision-making.
Seamless Integration: Connects effortlessly with existing systems, improving workflow.
Customizable Dashboards: Offers users tailored views for specific needs.

What benefits can users expect?

Increased Efficiency: Faster data processing leads to more productive business environments.
Cost Savings: Automation reduces the need for manual interventions, cutting labor costs.
Scalable Solutions: Easily adapts to growing business requirements.

In various industries, nventr Agent is implemented to optimize supply chain management, inventory tracking, and customer service operations. Its adaptable design allows businesses to customize features to fit specific industrial requirements, ensuring smooth integration and enhanced performance.

nventr

Sample Customers

Orange, Huawei, T Mobile, eOn, Solid Trust Pay, G4S, Oxford University

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