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Liferay Digital Experience Platform vs MoEngage comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Liferay Digital Experience ...
Ranking in AI Customer Experience Personalization
30th
Average Rating
8.0
Number of Reviews
45
Ranking in other categories
Web Content Management (6th), Corporate Portals (Enterprise Information Portals) (3rd), Digital Experience Platforms (DXP) (2nd)
MoEngage
Ranking in AI Customer Experience Personalization
22nd
Average Rating
7.6
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
Marketing Automation (11th), AI Sales & Marketing (33rd)
 

Mindshare comparison

As of May 2026, in the AI Customer Experience Personalization category, the mindshare of Liferay Digital Experience Platform is 0.7%. The mindshare of MoEngage is 0.9%. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
MoEngage0.9%
Liferay Digital Experience Platform0.7%
Other98.4%
AI Customer Experience Personalization
 

Featured Reviews

PR
E-Governance Head at Creant Technologies
Optimizing digital presence with customizable design and seamless integration
The main benefits that Liferay Digital Experience Platform brings to the table are numerous. First is rapid application development and many features. Features such as content management and document management make your life easy; workflow management is also present. Workflow can be designed and derived. Form development and everything is very smooth and easy to deliver to the end customer, and you can find many features in one box. You have blogs, wikis, and everything with out-of-box functionality. My experience with actionable insights is positive; they help in refining content strategies. The content creation is helpful. For external content creation, I use headless CMS APIs for Liferay Digital Experience Platform, and headless APIs for content creation are also available. My thoughts on the integration capabilities are that integration is seamless. You have headless APIs where you can integrate seamlessly with any other application such as LDAP or SSO, or you can also integrate with different external systems. You have an SAP connector; everything is available. Liferay Digital Experience Platform's open source flexibility has helped in customizing functionalities for the specific needs of my customers as it is a highly flexible application that can be optimized. My advice for other organizations considering Liferay Digital Experience Platform is that if it's available, we need to improve on the performance, which is currently what we are seeing. Otherwise, earlier Service Builder was acceptable. On a scale of 1-10, I rate Liferay Digital Experience Platform a 9.
Vyas Shubham - PeerSpot reviewer
Product Analyst at a consultancy with 51-200 employees
Targeted lifecycle journeys have boosted engagement and have improved retention continuously
There is definitely room for improvement in MoEngage. A few challenges and pain points I have experienced include the learning curve for advanced features. Although the basic interface is user-friendly, some advanced capabilities such as complex segmentations, journey logic, and event configuration can present a steeper learning curve. Our new users require training to fully utilize the platform, and debugging complex journeys is not always intuitive. Improvement in guided workflows or more interactive onboarding would help us make better use of MoEngage. While the platform provides solid analytics, there are limitations regarding deep customization and advanced reporting, with limited flexibility in creating highly custom reports. We have noted that exporting and combining data for deeper analysis sometimes requires external tools, so enhancing analytics capabilities or offering more customizable dashboards would significantly add value to the platform. Additionally, we have observed minor delays in real-time data syncing when managing large user volumes, and event-based triggers may occasionally face delays. While these are not major issues, improving real-time responsiveness would strengthen time-sensitive campaigns on our platform. One improvement would be UI/UX enhancements in campaign management because, while the UI is generally clean, managing multiple campaigns and journeys at scale can feel slightly cluttered. Navigating between campaigns and flows can be optimized, and better visualization for complex journeys would help us significantly. A more streamlined interface for large-scale operations would enhance usability. I believe one area for further development could be more advanced AI-driven automation. For example, smarter recommendations for campaign timing, audience selection, or next best actions would be beneficial. While the current predictive features are useful, further maturity would make the platform even more proactive and reduce manual optimization efforts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a wonderful open-source product that has many out-of-the-box features."
"Liferay is highly scalable and more complex than Drupal."
"Compared to other platforms the initial setup is not very complex."
"It is just awesome; you should experience DXP."
"All the features that are provided by Liferay are very useful, such as Web Content, Document Library and Media, Roles, Permissioning, Resources, Organizations, Users, Sites, Custom Fields, Plugins, and so on."
"It allows us to arrange and develop new ideas, then incorporate them into the portal. We can create a one stop information center, so people can access the information from one window."
"The integration capabilities of the product are super easy to use."
"If you are looking for a complete portal solution with security and ease of set-up, then go for it."
"Around 40 to 50% of my work has mentally transferred to this particular tool, helping me in more structured follow-up."
"MoEngage is not just a messaging tool but a strategic product growth platform that significantly enhances user engagement and retention when used effectively."
 

Cons

"Licensing costs can be very expensive."
"Although it has been improving, I cannot shake the feeling that it was released too early."
"Liferay does currently lack a good integrated analytics package, automation, and filtering."
"I would like to see better documentation. Updates in the documentation do not follow updates in the code and functionality."
"I am having a hard time getting through the security scans."
"Documentation is an issue and needs to be improved."
"It lacks true multi-tenant support."
"Documentation for the newly launched version is not up to the mark."
"While the platform provides solid analytics, there are limitations regarding deep customization and advanced reporting, with limited flexibility in creating highly custom reports."
"Though MoEngage is a really good product, as we are using it on a basic level, one area of improvement is the ease of use for some of the advanced features."
 

Pricing and Cost Advice

"It is a bit expensive."
"The product is neither cheap nor expensive. What Liferay Digital Experience Platform offers at its current price can be considered something that is worth the money."
"Licensing costs can be very expensive."
"Their pricing model should be modified to include per user options instead of just servers/cores, etc."
"It's an open-source structure. Other costs are for professional services to integrate Liferay to other existing systems."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
9%
Construction Company
7%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise23
No data available
 

Questions from the Community

What is the best feature of Liferay?
A tricky question because it'd depend on what your focus will be on Liferay as a digital experience platform. I mean, if for me the experience management is the best feature, for someone with diff...
Is Liferay suitable for complete beginners?
A non-developer here, and frankly, a little bit of a tech beginner in general. My company branched out into digital experience a bit later than we should have but picking Liferay as a DXP was one o...
What is Liferay’s capacity for backup?
Yes, I think you can trust the cloud feature of Liferay pretty well. It gives you the option to back up your data as well as restore it and that's pretty vital for any digital experience platform....
What needs improvement with MoEngage?
An area where MoEngage can be improved is by adding features through more in-depth onboarding tutorials, since a new user may take time to get used to the wide range of features. Also, it would be ...
What is your primary use case for MoEngage?
My main use case for MoEngage is for communicating with patients and using it as an engagement platform where we send timely reminders about upcoming appointments to patients, follow-up after treat...
What advice do you have for others considering MoEngage?
My advice for others looking into using MoEngage is that they should definitely consider it because it aids in customer retention and engagement. For our dental clinic, we are gaining more and more...
 

Also Known As

Liferay DXP
No data available
 

Overview

 

Sample Customers

Adidas, Carrefour, Cisco Systems, Danone, Fujitsu, Lufthansa Flight Training, Siemens, Société Générale and the United Nations
Information Not Available
Find out what your peers are saying about Liferay Digital Experience Platform vs. MoEngage and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.