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LEAPWORK vs ZAPTEST comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LEAPWORK
Ranking in Test Automation Tools
22nd
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
ZAPTEST
Ranking in Test Automation Tools
26th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
Functional Testing Tools (31st)
 

Mindshare comparison

As of August 2026, in the Test Automation Tools category, the mindshare of LEAPWORK is 1.7%, up from 1.5% compared to the previous year. The mindshare of ZAPTEST is 1.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
LEAPWORK1.7%
ZAPTEST1.5%
Other96.8%
Test Automation Tools
 

Featured Reviews

VS
Test Associate & Manager at IGT Solutions
The product has a user-friendly UI, and it provides good support, but it is expensive and difficult to setup
We are partners with the product. We use it for end-to-end automation. We can automate server-based and web-based applications. We can also do continuous integration and continuous delivery It is a low-code/no-code automation tool. The UI is user-friendly. It supports web-based and browser-based…
it_user362916 - PeerSpot reviewer
System engineer at a tech services company with 10,001+ employees
We can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself.
* Using this tool, we can automate test cases even before the deployment of an application. This can be done by scanning objects from UI mock-ups or screenshots. * One script multi-run technology reduces scripting effort and budget by which you can run one unique script to test multiple platforms. * We can write one code and run it in multiple browsers (Chrome, IE, Firefox anything) and operating systems (Android, Windows, anything). * PDF validation, average colour validation, etc. are better and stable. * We can literally automate anything (not necessarily web applications) using ZAPTEST as it works exactly as a human eye and doesn't dig into application codes. * Partial OCR and block recognization are game changers. * JIRA and ALM integration

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is user-friendly."
"It provides automated testing. Instead of us doing manual testing, we can utilize Leapwork, and it tests most of our critical processes. In the next phase, we also plan to do some process work with it, such as using Leapwork to create reports or provide certain extracts of data."
"Anyone can use LEAPWORK because it is a no code solution that removes the need for a developer."
"The most valuable of this solution is the no code option. It offers drag and drop when it comes to development and removes the need for a developer."
"As a testing tool, it is great; it does exactly what we need it to do, and it is very robust in the number of features that you could support for testing."
"Customer service has been ZAPTEST's forte; very prompt and helpful."
"Our ROI is 100%."
"On average, I get two cycles per week and that only requires the attention of two people; it saves us a lot of time and gets us to production quicker."
"The biggest thing this product has done for us is allow us to automate a feature that other commercial and open source tools couldn't do for us."
"Customer service is excellent."
"Customer Service: This is where they truly shine! If we suggest a feature, a new version appears in days with that feature fully realized and working."
"Using ZAPTEST, we can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself."
 

Cons

"The initial setup is difficult."
"This solution could be improved by offering better reporting related to the integration into Azure DevOps."
"It is a very comprehensive tool, and there is a significant learning curve to being able to adopt the tool. Because it does so much, there is only so much that you can learn. You can, however, do some simpler things right away. They do have a kind of boot camp where some of their experts engage with you, and during that time, you can work on the top initiatives that you want to do, and that's a good process. After you start using the tool, there is a lot more that you would want to do."
"The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing."
"The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing. So, you have an agent on a server, then you have an agent on the laptop of the person who is doing the testing, and that seems like a lot of stuff and a kind of anti-cloud. Why do I have to deploy agents on people's machines in order to do something in the cloud? I'm sure they're doing that so they can monitor their licensing and all that stuff, but it is not necessarily a friendly process."
"I would say the test results features could be made more advanced with options like pie charts, graphs, etc. To be able to visualize the data would be helpful to us."
"A few objects on the .NET platform are not getting identified precisely among similar objects."
"The documentation is not keeping up with the rapid development, and updates are very fast."
"We have used multiple data files types as inputs to our existing automation and this product is currently only supporting CSV."
"The save function should be fixed so that I no longer have to add a space to a step and then follow it with a backspace to reenable the save icon."
"We cannot have more than one Object Repository for one test."
 

Pricing and Cost Advice

"We got a deal on it for the first year. We're paying $8,000."
"The product is not cheap."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Insurance Company
11%
Computer Software Company
9%
Manufacturing Company
6%
Manufacturing Company
18%
Construction Company
14%
Healthcare Company
11%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

Do you recommend Leapwork? How is Leapwork pricing?
Do you recommend Leapwork? I absolutely recommend Leapwork. In fact, I consider it to be one of the best test automation tools. I like it because it provides many benefits. Some of the ones I fin...
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Comparisons

 

Overview

 

Sample Customers

Samutec
AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco
Find out what your peers are saying about LEAPWORK vs. ZAPTEST and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.