Oracle Hyperion and KiSSFLOW compete in enterprise performance management and process automation, respectively, with each excelling in different areas—Oracle Hyperion shows prowess in financial planning while KiSSFLOW stands out in workflow management.
Features: Oracle Hyperion offers strong data integration, robust budgeting features, and high calculation power suitable for complex financial processes. It stands out for its scalability and security. KiSSFLOW shines in flexibility and automation, allowing easy process customization and integration with external applications, empowering non-technical users to design workflows rapidly.
Room for Improvement: Oracle Hyperion has potential enhancements in user experience and security flexibility, and documentation improvements are needed. Integration with non-Oracle ERP systems also requires attention. KiSSFLOW could improve customization options, such as form flexibility and stability, enhancing its user experience and providing seamless integration improvements with better repository features.
Ease of Deployment and Customer Service: Oracle Hyperion supports on-premises and private cloud deployments but can be complex, with mixed support experiences that include slow problem resolution. KiSSFLOW, being cloud-based, offers easier deployment known for speed and flexibility, though technical support experiences vary. Both provide significant customer service with room for improvements in certain aspects.
Pricing and ROI: Oracle Hyperion involves high licensing costs due to its extensive functionality, causing ROI challenges from complex deployment and perceived high pricing. Users report efficiency gains and long-term value. KiSSFLOW’s subscription-based pricing is more affordable initially for small to medium enterprises, though some consider the costs high compared to alternatives. Both products help streamline workflows and reduce task completion times, adding significant ROI.
I rate Oracle's technical support as very good, giving it a score of 8 to 9 out of 10.
Support is generally fast for Sev1 or Sev2 tickets but slower for lower-severity tickets.
The response time is not that good.
I rate the scalability of Oracle Hyperion as an 8 out of 10 because it remains a top choice in the market.
Cloud configurations have not exhibited issues like crashing or slowing down for significant data volumes.
We sometimes encounter bugs and need to connect with Oracle Support.
It is user-friendly and offers several advantages in financial reporting and consolidation.
For example, a company with fifty users versus five hundred users should see better pricing.
The pricing model could be more flexible as it's more expensive than its competitors.
The pricing model is on the higher side compared to its competitors.
It enables me to input data directly based on my security and business lines, with an inbuilt calculation engine for data aggregation and reporting.
The feature that allows automation of the budgeting and forecasting process is extremely valuable, especially when compared to Excel.
This issue has been resolved, and Oracle Hyperion data can now be updated, with data loads completed in 30 minutes.
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