Microsoft System Center and Kaseya Traverse compete in the IT management software category. Microsoft System Center has the upper hand in feature richness and integration with Microsoft products, while Kaseya Traverse stands out for its flexibility and pricing.
Features: Microsoft System Center offers integration with Microsoft products, ease of configuration, and robust automation for Windows environments. It provides comprehensive management packs and excels in OS deployment. Kaseya Traverse provides effective IT stack visualization, network and application monitoring, and remote support, known for its processing capabilities and scalability.
Room for Improvement: Microsoft System Center has challenges with non-Microsoft product integration, a cumbersome installation process, and outdated UI. Its cloud-monitoring performance needs improvement. Kaseya Traverse lacks a configuration management database, struggles with patch management post-updates, and its reporting is basic with integration issues causing false positives.
Ease of Deployment and Customer Service: Microsoft System Center focuses on on-premises deployment, sometimes complicating setup despite hybrid options. Customer support satisfaction varies, often requiring consultancy. Kaseya Traverse supports both on-premises and hybrid environments, allowing cloud integration flexibility, though its support is criticized for delays and inadequate engagement.
Pricing and ROI: Microsoft System Center is expensive with annual licensing and additional support costs. It offers ROI through task automation and reduced third-party dependencies. Kaseya Traverse is competitively priced, with a straightforward monthly licensing model, providing savings compared to other solutions.
| Product | Market Share (%) |
|---|---|
| Microsoft System Center | 0.7% |
| Kaseya Traverse | 0.6% |
| Other | 98.7% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.
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