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KACE Systems Deployment Appliance (SDA) vs Perforce Puppet comparison

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Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
273
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
KACE Systems Deployment App...
Ranking in Configuration Management
28th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Perforce Puppet
Ranking in Configuration Management
15th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.5% compared to the previous year. The mindshare of KACE Systems Deployment Appliance (SDA) is 0.2%, up from 0.1% compared to the previous year. The mindshare of Perforce Puppet is 1.0%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
reviewer1731783 - PeerSpot reviewer
Straightforward to use with good ticketing but accessing inventory needs to be easier
I have heard feedback that the imaging is slow. It takes somewhere around an hour to image one PC. Accessing the inventory piece needs to be improved. We are going to refresh a PC every four years. We need something that can handle that. We're going to keep the EWAs form in there. We want to have the form, some kind of form, where we have the inventory and all we have to do, is just come in and view the EWAs or survey that equipment. Otherwise, you have to go in and check and say to remove it out of the system manually. We want some kind of way to keep track of everything, similar to an assessment management system. They need to have some kind of system whereby, if you have the schedule to deploy, if they missed the deployment, then they can pull back and wait for next time, instead of pushing then waiting as soon as the PC turns on and then just dumps the file to the PC.
Erik  Ableson - PeerSpot reviewer
A stable solution that is more suited for larger companies with mature CI/CD structures and image management processes
Puppet Enterprise is more suitable for clients working up much more structured deployment images they manage internally. Before choosing Puppet Enterprise, users should think seriously about what they're trying to accomplish and ensure they put the right pieces in place. Overall, I rate Puppet Enterprise an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Asset Management and Auto Pilot are valuable features."
"The most valuable feature of Microsoft Intune is its scalability."
"Microsoft Intune does a great job of helping protect our environment."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"One of our clients migrated the model workplace based on Intune, achieving a 78 percent cost reduction, which is quite a lot."
"The main benefit for us with Microsoft Intune is centralized management of all devices, allowing us to apply one policy across the company from one location."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"It provides control over all mobile devices that are being connected to the corporate network."
"Its ticketing is pretty good."
"I rate the stability of Puppet as ten out of ten."
"Puppet Enterprise has good functionalities."
"Puppet Enterprise is a stable solution."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"The versatility is great."
"Puppet Enterprise has reduced the time of production changes or environment changes."
 

Cons

"There are a couple of issues with stability."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"There can be delays in the deployment of new policies."
"Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there."
"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."
"Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved."
"Not all technicians are knowledgeable of the Microsoft solution, so they have to work on that as well."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"I have heard feedback that the imaging is slow. It takes somewhere around an hour to image one PC."
"Puppet Enterprise is more complex and difficult to configure."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"We would like Puppet to add more integration for applications."
"At the beginning the initial setup was kind of complex."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
 

Pricing and Cost Advice

"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."
"For organizations that are a Microsoft shop, the pricing is compelling."
"The price is very reasonable."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"The pricing needs improvement."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
Information not available
"Puppet Enterprise can be an expensive solution for smaller businesses."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
"Puppet Enterprise’s pricing is competitive."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Educational Organization
12%
Financial Services Firm
9%
Manufacturing Company
8%
No data available
Educational Organization
29%
Financial Services Firm
12%
Computer Software Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Puppet Enterprise?
Puppet is not cheap. I would rate its affordability as seven or eight out of ten.
What needs improvement with Puppet Enterprise?
Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team m...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Puppet
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about Red Hat, Microsoft, Amazon Web Services (AWS) and others in Configuration Management. Updated: May 2025.
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