No more typing reviews! Try our Samantha, our new voice AI agent.

JupiterOne vs Microsoft Entra ID comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
JupiterOne enhances asset management by automating processes, substantially reducing security team time and audit preparation significantly.
Sentiment score
7.2
Microsoft Entra ID offers cost savings, improved security, streamlined management, and enhanced user satisfaction, positively impacting organizations financially.
After implementation, that dropped to about three to four hours, saving nearly eighty percent of manual effort in that area.
GEN AI Engineer at a educational organization with 51-200 employees
With JupiterOne, I have reduced the number of employees needed due to increased automation, which has also led to significant cost savings.
Manager at a tech vendor with 51-200 employees
Using JupiterOne has helped me reduce my total time by almost twenty percent.
Manager Dev Ops at Merck
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
Cloud Engineer at Med Tech Solutions
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
Lead Architect, Chief Technology Officer Office at a tech services company with 51-200 employees
By eliminating the need for multiple VPN channels and enabling direct work from Azure servers, we have achieved approximately 30% efficiency savings.
Infrastructure Specialist at Renova AB
 

Customer Service

Sentiment score
7.4
JupiterOne provides responsive support with 24-hour ticket responses, dedicated onboarding, and a robust support network for seamless integration.
Sentiment score
6.3
Microsoft Entra ID support quality varies, with premium and global plans offering better assistance, yet challenges with delays persist.
Their team provided dedicated assistance for connecting integrations like AWS and GitHub, which made the first two to three weeks much smoother than expected.
GEN AI Engineer at a educational organization with 51-200 employees
Customer support for JupiterOne is good, and I find it quite strong, especially for enterprise use.
Manager Dev Ops at Merck
Customer support is responsive, typically answering within less than twenty-four hours of when I ask a question.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
The actual support when you get to that level is a ten out of ten.
Senior Consultant at Convergeone
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
Lead Architect, Chief Technology Officer Office at a tech services company with 51-200 employees
They usually try to deflect, buy time, and often do not address the problem immediately.
Security Engineer at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.9
JupiterOne offers scalable asset management, though complexity at enterprise scale may affect performance; improved alerts are needed.
Sentiment score
7.7
Microsoft Entra ID efficiently scales for any enterprise size, seamlessly integrating with systems while managing growing user demands effectively.
It handles diverse daily data, supports multi-cloud environments, and accommodates thousands of users and applications.
Manager at a tech vendor with 51-200 employees
Our organization has grown from a few cloud resource accounts to hundreds of accounts and thousands of resources without needing to deploy additional JupiterOne infrastructure.
Manager Dev Ops at Merck
The scalability of JupiterOne is quite good. It is built to handle enterprise-scale infrastructures with thousands of assets across multiple cloud environments.
GEN AI Engineer at a educational organization with 51-200 employees
Microsoft Entra ID meets our needs better, especially when discussing integration.
Microsoft 365 Security & Compliance Practice Lead at Invoke
Integrating seamlessly with Microsoft services like Microsoft 365, Azure, and other Microsoft platforms, while also supporting integration with thousands of third-party applications such as Salesforce, ServiceNow, and Google Workspace using standards including SAML, OAuth, and OpenID Connect.
Sr.Technical Support Executive at DigitalTrack Solution Private Limited
We experienced no scalability issues with Microsoft Entra ID.
Technical architect at a computer software company with 10,001+ employees
 

Stability Issues

Sentiment score
8.7
JupiterOne is highly stable with 99% uptime, notable asset accuracy, and receives strong reliability and stability ratings from users.
Sentiment score
7.8
Microsoft Entra ID offers stable, reliable service with high uptime, occasional minor issues, and frequent updates for enhanced enterprise performance.
It's a critical solution that we can't do without.
Cloud Principal & Infrastructure Specialist at a financial services firm with 1,001-5,000 employees
I haven't experienced any downtime, crashes, or performance issues with Microsoft Entra ID.
Director, Modern Workplace at a legal firm with 1,001-5,000 employees
I have not experienced any downtime, crashes, or performance issues with Microsoft Entra ID.
Director Security at a aerospace/defense firm with 10,001+ employees
 

Room For Improvement

JupiterOne users face challenges with performance, integration, and cost, seeking better usability, data accuracy, and enhanced features.
Microsoft Entra ID faces challenges with integration, user interface complexity, confusing licensing, and requires enhanced support and documentation.
Skills development is another important area that needs attention, as teams require training in graph-based query language to effectively handle large transaction datasets.
Manager at a tech vendor with 51-200 employees
The unified devices feature is valuable and did not used to exist, and it has been fantastic.
Security Analyst at a outsourcing company with 501-1,000 employees
JupiterOne is very good when compared to other cloud asset platforms overall.
GEN AI Engineer at a educational organization with 51-200 employees
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Cloud Principal & Infrastructure Specialist at a financial services firm with 1,001-5,000 employees
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
Senior Nutrition Officer at a manufacturing company with 10,001+ employees
Once you have the connector, there are multiple methods to set up Microsoft Entra ID, but fundamentally, it depends on how you want to integrate your on-premises Active Directory with Azure Active Directory.
Director at a tech services company with 1,001-5,000 employees
 

Setup Cost

Evaluating Microsoft Entra ID involves pricing complexities due to varied licensing, usage costs, and advanced security feature expenses.
Overall, it is not cheap, but for what it does, it is a good value.
GEN AI Engineer at a educational organization with 51-200 employees
We are getting our money's worth.
Cloud Architect at Palmer College of Chiropractic-Davenport
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Owner at Alopex ONE UG
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
Senior Consultant at Convergeone
 

Valuable Features

JupiterOne enhances security with asset management, automated queries, and integrations, providing insights and streamlining audit readiness.
Microsoft Entra ID enhances cloud security and user experience with zero-trust, seamless management, and robust authentication features.
The key feature I rely on most in my daily work is the graph-based asset relationship mapping JupiterOne provides.
Manager Dev Ops at Merck
The ease of using queries and the new MCP feature has helped me because sometimes I would have difficulty writing the queries, but the AI within the query field in JupiterOne suggests if the query is incorrect and proposes a new query.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
One of the best features JupiterOne offers is blast radius, being able to see assets that could be directly or indirectly affected by any cyber incident or to see how some assets communicate with other assets and some do not communicate with other assets.
Security Analyst at a outsourcing company with 501-1,000 employees
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
Senior Consultant at Convergeone
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
Vice President, Sales & Cloud at Aztek
The granular control, such as preventing logins from specific locations, enhances security significantly.
Cloud Architect at Palmer College of Chiropractic-Davenport
 

Categories and Ranking

JupiterOne
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
14th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Vulnerability Management (38th), Cloud Security Posture Management (CSPM) (19th), Cyber Asset Attack Surface Management (CAASM) (4th)
Microsoft Entra ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
278
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (1st), Identity Management (IM) (2nd), Access Management (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

As of October 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of JupiterOne is 0.6%, up from 0.0% compared to the previous year. The mindshare of Microsoft Entra ID is 16.4%, down from 23.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID16.4%
JupiterOne0.6%
Other83.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Tarunn Goswami - PeerSpot reviewer
GEN AI Engineer at a educational organization with 51-200 employees
Unified cloud visibility has simplified compliance reporting and improved incident response
Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantly. There is also a steep learning curve, as J1QL, their query language, is powerful but requires time to learn. New users struggle initially, and better onboarding tutorials are needed. Rate limiting issues can be frustrating, as API rate limits sometimes cause problems. Price transparency for JupiterOne is an area for improvement. The price is not publicly listed, so you have to contact sales for smaller teams or startups, which becomes a barrier. Another issue is alert noise, as sometimes too many alerts are generated. Better filtering and prioritization are needed so that critical issues do not get lost. JupiterOne is very good when compared to other cloud asset platforms overall.
Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
report
Use our free recommendation engine to learn which Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
17%
Financial Services Firm
14%
Comms Service Provider
10%
Outsourcing Company
9%
Outsourcing Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise42
Large Enterprise162
 

Questions from the Community

What needs improvement with JupiterOne?
One improvement I would suggest for JupiterOne is to make the platform's remediation workflow more tightly integrated with DevOps pipelines. For example, when JupiterOne identifies a critical misco...
What is your primary use case for JupiterOne?
My main use case for JupiterOne is as a cybersecurity platform that I use for cyber asset management, security operations, and compliance. For example, I use JupiterOne for cloud asset visibility a...
What advice do you have for others considering JupiterOne?
My advice for others looking into using JupiterOne is to utilize it as it helps in monitoring cloud resources and is better for security and compliance purposes. I would rate this review a ten out ...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
I would rate the pricing of the product as four out of five. The product is definitely good, and I see it as part of the future roadmap for managing all endpoints.
What needs improvement with Azure Active Directory?
I believe instead of putting everything in a single form under Microsoft Entra ID, it would be best for Microsoft to segregate these features. For example, if someone wants to design the Conditiona...
 

Also Known As

No data available
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about JupiterOne vs. Microsoft Entra ID and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.