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JumpCloud vs Linx Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JumpCloud
Ranking in Identity Management (IM)
14th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
Linx Security
Ranking in Identity Management (IM)
19th
Average Rating
10.0
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
User Provisioning Software (9th), Access Management (18th), Non-Human Identity Management (NHIM) (10th), Identity Security and Posture Management (ISPM) (6th), Identity Governance Administration (IGA) (7th)
 

Mindshare comparison

As of August 2026, in the Identity Management (IM) category, the mindshare of JumpCloud is 1.6%, up from 1.0% compared to the previous year. The mindshare of Linx Security is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
JumpCloud1.6%
Linx Security0.4%
Other98.0%
Identity Management (IM)
 

Featured Reviews

Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
reviewer2865900 - PeerSpot reviewer
Senior VP, CISO at a real estate/law firm with 201-500 employees
Identity governance has unified access control and now cuts audit workload across the company
The layer that I hear from my employees the most is pretty recent, I would say, maybe nine or ten months ago. That is the AI assistant, which I mean I am in this industry a long time and I am used to the fact you always need to go and learn query languages and work with professional services to understand pretty basic questions. Today, you can use the platform to run simple text questions. My employees talk about that as a cloud within Linx Security. The ease of use of asking questions and also asking the platform to take action is something that was very new to us. One of the things we were doing with that is automating our user access reviews through a very simple dashboard instead of working on our spreadsheets. That was a big benefit for us in the past year. It helped me reduce man-hours when it comes to analyzing the access. Once we were starting also to implement the user access reviews, that of course, reduced the man-hours. That is the main area at the beginning. I also got much better visibility on the overall posture of my identities, and I am being asked by auditors or cyber insurance reports to provide where we are on users. That gave me a very good place to be with my board and auditors. I would say reducing the work on my team was significant. There was also a point in time in which we were able to reduce the number of licenses that we are using on some applications, which was also a cost reduction. Nowadays, I mentioned the agents part, we are being asked about our controls around that area. Having a tool that can give some value in these areas gives me a lot of confidence and also our leadership that we are deploying agents in a responsible way. What gave them the perfect score, and I have been using other platforms in the past, is the fact that I can use one platform to cover humans, non-humans, and now agents. On the cost side, I feel I am making a good financial decision. On top of that, I would say that they are very quick to provide new features, to respond to our tickets. It seems that at least in the past two to three years, they were providing cutting-edge solutions.
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Outsourcing Company
24%
Construction Company
13%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
What is your experience regarding pricing and costs for Linx Security?
My experience with Linx Security in terms of pricing, setup cost, and licensing has been very good. They are very honest and transparent regarding the contract.
What needs improvement with Linx Security?
Linx Security can be improved by continuing to provide observability and more useful dashboards, which are in development.
What is your primary use case for Linx Security?
My main use case for Linx Security is that it covers every IGA prospect from user access review, access request, user access profile, campaigns, and also governance for agents, end to end, includin...
 

Also Known As

Resmo
No data available
 

Overview

 

Sample Customers

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Information Not Available
Find out what your peers are saying about JumpCloud vs. Linx Security and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.