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Jitterbit Harmony vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Jitterbit Harmony improves data integration efficiency, reduces costs, automates tasks, requires less training, and enhances performance, providing high ROI.
Sentiment score
6.5
Users experience benefits from Zapier's automation and cost savings, though calculating specific ROI can be challenging.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
 

Customer Service

Sentiment score
8.8
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
Sentiment score
7.2
Mixed experiences with Zapier support: praised for responsiveness and knowledge, yet some note delays and lack of chat.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Sometimes, in my early days, when I was stuck with something, they helped me solve these issues, and even helped me solve some of my automations.
 

Scalability Issues

Sentiment score
7.8
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
Sentiment score
7.6
Zapier is ideal for small businesses prioritizing simple tasks, though costs and stability may concern larger organizations.
Make.com and nEn nEight n excel in handling complex automation tasks.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
 

Stability Issues

Sentiment score
6.3
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
Sentiment score
6.9
Users find Zapier reliable, with minor issues often linked to third-party tools, and rate stability highly for varied needs.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
 

Room For Improvement

Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
Zapier users face issues with Google Sheets, insufficient integrations, complex workflows, high costs, and limited customization and support.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
Specific workflows could be created to pull transformed data through Zapier workflow directly into visualization tools for dashboard and report creation.
I would appreciate if there would be a feature where we can use actions right after loops. Currently, you cannot use any other action after the loop. Everything needs to be within the loop.
 

Setup Cost

Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
Enterprise buyers find Zapier cost-effective for its integrations, despite some viewing it as pricier than alternatives.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
 

Valuable Features

Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
Zapier offers over 20,000 integrations, automating workflows without coding, enhancing productivity with user-friendly, drag-and-drop functionality.
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
The automation capabilities eliminate the need for manual data retrieval or analysis from different sources.
They have approximately 7,000 connections.
 

Categories and Ranking

Jitterbit Harmony
Ranking in Cloud Data Integration
19th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (35th), Workload Automation (18th), Integration Platform as a Service (iPaaS) (13th)
Zapier
Ranking in Cloud Data Integration
13th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Cloud Data Integration category, the mindshare of Jitterbit Harmony is 1.0%, up from 0.8% compared to the previous year. The mindshare of Zapier is 2.0%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
Awais Mehmood - PeerSpot reviewer
Error message clarity needs improvement but third-party integrations facilitate automation
I would to improve the integration between Zapier and Notion since Notion did not allow it previously. One issue I experienced was that when Zapier did not automate or threw an error, the error was not user-friendly. I searched extensively in browsers and the Zapier community to find solutions. The error page or the Zapier error message should be user-friendly, and the error message should relate to the user so they can easily understand the error and solve that specific problem. The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
16%
Healthcare Company
7%
Comms Service Provider
7%
Computer Software Company
12%
Financial Services Firm
10%
University
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Jitterbit Harmony Platform?
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
What needs improvement with Jitterbit Harmony Platform?
The solution's API management capabilities need improvement.
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is suitable. It's not cheap, but not expensive.
What needs improvement with Zapier?
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more...
 

Comparisons

 

Also Known As

Jitterbit, Jitterbit Harmony
No data available
 

Overview

 

Sample Customers

LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Jitterbit Harmony vs. Zapier and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.