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JAMS vs Mitratech TAP Workflow Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Ranking in Workload Automation
5th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Mitratech TAP Workflow Auto...
Ranking in Workload Automation
43rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Workload Automation category, the mindshare of JAMS is 2.0%, up from 1.3% compared to the previous year. The mindshare of Mitratech TAP Workflow Automation is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Patrick Norton - PeerSpot reviewer
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
14%
Healthcare Company
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
What needs improvement with JAMS?
A major improvement would be the integration of AI to help us accomplish various tasks. AI could assist in simplifying operations and could potentially enhance the tool's capabilities.
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Comparisons

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Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Charles Stanley, Yahoo!, NetApp, Gilead Sciences, Allianz Ireland, Royal Dutch Shell, Juniper Networks, Jazz Pharmaceuticals, British American Tobacco, Keesal Young & Logan, Frimley Park Hospital, Ingersoll Rand, MUFG, Shawbrook Bank, Blackrock, Rabobank, Janus Henderson Group, SMBC, Aberdeen Asset Management, Transatlantic Re, Xerox, Express Scripts, University of Houston, AON, McDonald's, Electronic Arts, American Electric Power, AAA Insurance, Amgen, Buc-ee's, CDW, Chevron, DOW, Foresters Financial, HMS Host, HP, NuSkin, Reckitt Benckiser, United Technologies, Viacom, and CSP Global
Find out what your peers are saying about BMC, Broadcom, Redwood Software and others in Workload Automation. Updated: June 2025.
861,803 professionals have used our research since 2012.