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Jamf Protect vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
9.4
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Jamf Protect is 0.8%, up from 0.2% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.0%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ashitosh Bankar - PeerSpot reviewer
Searches incoming and outgoing traffic for malware and monitors the network for security
Jamf Protect provides zero-touch integration, and we can add various IdPs for synchronization or authentication.The most effective feature of the solution for security needs is that users can create a zero-touch environment network access and VPN access. Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase has very simple steps."
"I rate the technical support a ten out of ten."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"The behavioral detection is valuable."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"The technical support is very good. They have an Indian support team, so there are no delays in receiving support."
"The solution is easy to use"
"Symantec End-User Endpoint Security is a stable solution."
"This solution has helped us because it is really useful for blocking all kinds of viruses."
"The features I find the most valuable are the protection, the encryption, and the DLP."
"It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all."
"Symantec Endpoint Security's pricing is better than most offerings based on my research."
 

Cons

"The solution’s stability could be improved."
"The solution's integration with other tools is slow."
"The tool's drawback is that it fails to offer support for Linux."
"The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced."
"Jamf Protect needs to improve its pricing."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"Beginners need initial training."
"The product's price is an area of concern where improvements are required."
"The artificial intelligence of Symantec End-User Endpoint Security could be better."
"About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files."
"SONAR could be improved. The false/positive rate is a little high."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"They are lacking the visibility that you get in a heuristical, next-generation AI product."
"It would be nice to have customized reports integrated on the main console with no additional DB server or BI server."
"I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours."
"Symantec End-point production doesn't support the EDR function."
 

Pricing and Cost Advice

"I rate the product price as a five on a scale of one to ten, where one is a low price, and ten is a high price."
"Jamf Protect costs double the price that we were paying before."
"The product is not an averagely priced tool."
"It's significantly cheaper than other options like ApexOne."
"The licensing costs are yearly and expensive."
"Jamf Protect is an expensive solution."
"It's not cheap."
"Symantec is expensive."
"There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
"The pricing is pretty much at the market standard... Symantec is not that cheap and it's not that expensive compared to CrowdStrike. I would put them in the 'middle block.'"
"The licensing terms can range from subscription-based to perpetual, to annual, to tri-annual."
"The pricing was one of the factors that led us to choose this product."
"Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license."
"This is not the cheapest product and I know others that are most cost-effective, although it is difficult to compare because it depends on the features."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
University
13%
Financial Services Firm
9%
Healthcare Company
5%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
The product is not an averagely priced tool. If the organization is fully on Apple's fleet, they can consider Jamf Protect, but it is quite costly. Jamf Protect is costly compared with any other so...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

No data available
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Information Not Available
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Jamf Protect vs. Symantec Endpoint Security and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.