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Jamf Protect vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
9.4
Reviews Sentiment
7.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
13th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
145
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Jamf Protect is 0.9%, up from 0.4% compared to the previous year. The mindshare of Symantec Endpoint Security is 3.8%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ashitosh Bankar - PeerSpot reviewer
Searches incoming and outgoing traffic for malware and monitors the network for security
Jamf Protect provides zero-touch integration, and we can add various IdPs for synchronization or authentication.The most effective feature of the solution for security needs is that users can create a zero-touch environment network access and VPN access. Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
Kumbesh Rajagopal - PeerSpot reviewer
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"The behavioral detection is valuable."
"Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features."
"The product's initial setup phase has very simple steps."
"The tool's tech support is helpful and efficient. It also has an active community."
"I rate the technical support a ten out of ten."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"Easy to use solution."
"I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors."
"The features are very nice. We are getting updates continuously from the Symantec side regarding any attacks, such as zero-day attacks. Symantec helps us in mitigating any attacks or threats early."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"What I appreciate most about Symantec Endpoint Security is that it's easy to manage compared to other tools I have worked with, such as minimal endpoint security, McAfee, and CrowdStrike."
"The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple."
"The centralized console is great for us. It gives us one centralized console to manage all of the endpoints."
"Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
 

Cons

"The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The solution’s stability could be improved."
"The product's price is an area of concern where improvements are required."
"Jamf Protect needs to improve its pricing."
"Beginners need initial training."
"The stability was not the best. There were times when antivirus updates broke it. It wasn't necessarily self-updating - at least, not in terms of the virus signatures. It updated in terms of the executable files. Therefore, when Windows updates would come out, they often couldn't be installed, or the computer would hang due to the fact that the updates weren't compatible with the antivirus."
"Its interface needs improvement. Its interface is very old, and it needs a new look. Other solutions, such as Sophos and BitDefender, have a better and more modern interface, whereas Symantec has had the same interface for a while. There has been no enhancement in the interface. They should update and provide a better interface in 2022 for a better user experience for their customers."
"Every time an OS comes out, I have to upgrade the Symantec product. They don't know how to patch it. If they would produce a patch instead of uninstalling or installing over the current version and rebooting I'd be a lot happier with the product."
"Future releases should ideally be cheaper."
"The reporting function needs to be more user friendly in general."
"The areas that need improvement include scanning issues, application control issues, and the detection of malicious files."
"We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
 

Pricing and Cost Advice

"I rate the product price as a five on a scale of one to ten, where one is a low price, and ten is a high price."
"It's significantly cheaper than other options like ApexOne."
"Jamf Protect is an expensive solution."
"Jamf Protect costs double the price that we were paying before."
"The licensing costs are yearly and expensive."
"Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis."
"It could be cheaper."
"The price of the product is competitive if compared to its competitors in the market."
"The licensing is okay. Symantec has a very granular licensing model, so you only buy what you need."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription."
"Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
"Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
University
11%
Financial Services Firm
9%
Educational Organization
5%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support. On a scale from one to ten, where one is cheap and ten is expensive, I rate the s...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

No data available
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Information Not Available
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Jamf Protect vs. Symantec Endpoint Security and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.