We performed a comparison between Ivanti Automation and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it."
"The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software."
"The interface is quite simple and easy to use, even for beginners."
"Powerful, full-featured business process management with excellent support"
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"The technical support of Pega BPM is very good."
"It is a stable product."
"The most valuable feature is the situational layer cake."
"Pricing is a little on the high side."
"Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures."
"Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"They need to support the solution better, at this time the company does not have enough support."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"Business specific functionality is needed."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"I would like to see Pega BPM improve the user experience."
Ivanti Automation is ranked 19th in Process Automation with 2 reviews while Pega BPM is ranked 2nd in Process Automation with 55 reviews. Ivanti Automation is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of Ivanti Automation writes "The solution isn't hard to understand, and there are lots of features you can use out of the box". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Ivanti Automation is most compared with Liquidware Labs ProfileUnity, Microsoft System Center Orchestrator and VMware User Environment Manager, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Ivanti Automation vs. Pega BPM report.
See our list of best Process Automation vendors.
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