Ivanti Automation vs Pega Platform comparison

Ivanti and Pega are both solutions in the Process Automation category. Ivanti is ranked #30 with an average rating of 8.0, while Pega is ranked #4 with an average rating of 8.2. Ivanti holds a 0.4% mindshare in PA, compared to Pega’s 6.0% mindshare. Additionally, 100% of Ivanti users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Ivanti Automation

Read 3 Ivanti Automation reviews

425 Views
276 Comparison Views

100% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

10,302 Views
3,606 Comparison Views

91% willing to recommend

Ivanti Automation

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and Ivanti Automation compete in business automation. Pega Platform appears superior due to its extensive feature set for complex process automation.

Features: Pega Platform offers comprehensive automation capabilities, seamless BPM integration, and advanced AI-driven insights. Ivanti Automation provides rapid task automation, straightforward configurations, and integration with existing systems.

Ease of Deployment and Customer Service: Pega Platform requires robust deployment suitable for complex environments with extensive customer support. Ivanti Automation focuses on quick deployment with less technical overhead supported by efficient customer service.

Pricing and ROI: Pega Platform involves significant initial setup costs for advanced capabilities delivering substantial ROI over time. Ivanti Automation is cost-effective with lower setup costs appealing for immediate ROI and less resource-intensive automation demands.

To learn more, read our detailed Ivanti Automation vs. Pega Platform Report (Updated: July 2025).

Buyer's Guide

Ivanti Automation vs. Pega Platform

July 2025

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Helped 861,034 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Automation

Ranking in Process Automation

30th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Process Automation

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (5th), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)

Mindshare comparison

As of July 2025, in the Process Automation category, the mindshare of Ivanti Automation is 0.4%, up from 0.4% compared to the previous year. The mindshare of Pega Platform is 6.0%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Ahmed-Ragab

Senior DevOps & Release Management Engineer at EBC

Facilitates task management with effective approval processes and modern integration capabilities

It facilitates processes by sending notifications to relevant individuals who need to take action regarding requests. There is a very good approval hierarchy in place. Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests. It is also easy to integrate with many other tools, like Nintex and Azure DevOps, using APIs.

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Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software."

"It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it."

"There is a very good approval hierarchy in place."

"Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests."

"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."

"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."

"One of the key advantages of PegaRULES is its out-of-the-box capabilities, which eliminate the need to build certain functionalities from scratch. For instance, features like "get next" in process flows allow for the seamless continuation of a flow without the requirement of additional activity creation. This serves as an illustration of how existing components can be leveraged rather than starting from scratch. It provides a solid foundation, to begin with, and allows for enhancements at a higher level, making it a beneficial starting point."

"Pricing is a little on the high side."

"We find the product to be scalable."

"getNext removes some of the managements overheads as well as inbuilt reporting."

"The solution provides us with a very good dashboard."

"The case management functionality of this solution has been most valuable."

More Pega Platform pros

Cons

"The user interface could be more futuristic and modernized in terms of styling and colors."

"Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."

"Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures."

"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."

"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."

"There is a lack of support and community presence in the country, leading to challenges in finding developers."

"Pega BPM could be improved by including token-based authentication and extending its integration options."

"PEGA claims that they provide a LOW-CODE-PLATFORM which is easy to use - even for "citizen developers" (i.e. business employees). If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training."

"The technical support is very low, rated at a one or two out of ten."

"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."

"The UI cannot be customized in the solution"

More Pega Platform cons

Pricing and Cost Advice

"My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions."

"The licensing model for Pega BPM needs to be improved."

"Licensing is expensive. You need to wisely select between per user and per case."

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

"The product pricing is considered reasonable compared to other solutions in the market."

"The price could be lower."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"The price of Pega BPM is in the middle range compared to other solutions."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

17%

Government

13%

Retailer

Financial Services Firm

27%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Ivanti Automation?

The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software.

See all answers

What is your experience regarding pricing and costs for Ivanti Automation?

My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions. On a scale from one to ten, where one is cheap, and ten is expensive, I ra...

See all answers

What needs improvement with Ivanti Automation?

The user interface could be more futuristic and modernized in terms of styling and colors.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Liquidware Labs ProfileUnity vs Ivanti Automation

Compared 49% of the time

Nintex Process Platform vs Ivanti Automation

Compared 31% of the time

Microsoft System Center Orchestrator vs Ivanti Automation

Compared 20% of the time

More Ivanti Automation Competitors

ServiceNow vs Pega Platform

Compared 18% of the time

Camunda vs Pega Platform

Compared 15% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Process Automation

June 2025

Download Ivanti Automation product report

Buyer's Guide

Pega Platform

June 2025

Download Pega Platform product report

Also Known As

Ivanti IT Automation, RES Suite

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

Routine manual tasks consume IT and service desk resources and limit its ability to move ahead with higher-impact strategic projects. Ivanti Automation, powered by RES streamlines the management of complex hybrid environments by automating infrastructure, cloud, and workspace automation processes required to support the business.

Ivanti

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

Oxfordshire County Council, Selex Galileo, Elkerliek ziekenhuis, Woodforest National Bank, City of Deventer, Royal Grammar School, SAAone, Eat' N Park, Espria

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Ivanti Automation vs. Pega Platform

July 2025

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