We performed a comparison between Ivanti Automation and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"The solution has very helpful technical support."
"The technical support of Pega BPM is very good."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"It's a good tool for workflow automation."
"The most valuable feature of Pega BPM is its architecture."
"The robotic process automation has increased the confidence of business users."
"Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"Its implementation in the public sector was a bit complex."
"UI needs improvement."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"They need to support the solution better, at this time the company does not have enough support."
Routine manual tasks consume IT and service desk resources and limit its ability to move ahead with higher-impact strategic projects. Ivanti Automation, powered by RES streamlines the management of complex hybrid environments by automating infrastructure, cloud, and workspace automation processes required to support the business.
Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
Ivanti Automation is ranked 18th in Process Automation with 1 review while Pega BPM is ranked 3rd in Process Automation with 29 reviews. Ivanti Automation is rated 9.0, while Pega BPM is rated 8.2. The top reviewer of Ivanti Automation writes "The solution isn't hard to understand, and there are lots of features you can use out of the box". On the other hand, the top reviewer of Pega BPM writes "Excellent machine learning, automation intelligence, DevOps for larger organizations". Ivanti Automation is most compared with VMware User Environment Manager, Liquidware Labs ProfileUnity, Microsoft System Center Orchestrator and ServiceNow Orchestration, whereas Pega BPM is most compared with Camunda Platform, ServiceNow, Appian, Microsoft Power Apps and IBM BPM.
See our list of best Process Automation vendors.
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