Interfacing Technologies Enterprise Process Center vs OpenText 360 for SharePoint comparison

Interfacing Technologies Enterprise Process Center vs. OpenText 360 for SharePoint

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Interfacing Technologies En...

Ranking in Business Process Management (BPM)

35th

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

BI (Business Intelligence) Tools (29th), GRC (21st), Quality Management Software (18th), Document Management Software (19th)

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

26th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Interfacing Technologies Enterprise Process Center is 0.1%, up from 0.0% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

SantoshKulkarni1

Consultant at a consultancy with 11-50 employees

A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities

I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

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Ravi Krishnan S

Head - Financial Reporting and Taxation at TVS Capital Funds

Has a strong and easy integration with Teams but the workflows could be more intuitive

OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."

"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."

"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."

"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."

"Overall, I would rate OpenText 360 for SharePoint as ten."

"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."

"This solution has good connection and we do not need to migrate everything in order to protect the repository."

"The collaborative environment for long-term archival or record management is great."

"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."

"We have manual processes, so the workflow enables us to automate a number of these processes."

More OpenText 360 for SharePoint pros

Cons

"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."

"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."

"The platform's workflows could be more intuitive and easier to use."

"In the future, I would like to see new features in SharePoint for improved project tracking processes."

"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

"The user interface could definitely be improved."

"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."

"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."

"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."

More OpenText 360 for SharePoint cons

Pricing and Cost Advice

"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"It has a reasonable price."

"The solution has a very complex pricing model."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"On-premises version is expensive"

"Pricing is a part of the enterprise agreement that we have."

"SharePoint uses a subscription model."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

23%

Government

10%

Manufacturing Company

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Interfacing Technologies Enterprise Process Center?

One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processe...

What needs improvement with Interfacing Technologies Enterprise Process Center?

While we have yet to explore the tool's capabilities fully, I can't think of any immediate drawbacks. However, on the process mining side, there's potential for improvement to gain deeper insights ...

What is your primary use case for Interfacing Technologies Enterprise Process Center?

We use the solution for finance processes, specifically for accounts payable and accounts receivable.

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.

What needs improvement with OpenText 360 for SharePoint?

The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...

SAP Signavio Process Manager vs OpenText 360 for SharePoint

Comparisons

No data available

Compared 100% of the time

More OpenText 360 for SharePoint Competitors

Product Reports

BI (Business Intelligence) Tools

Download Interfacing Technologies Enterprise Process Center product report

Interfacing Technologies Enterprise Process Center report

OpenText 360 for SharePoint

Download OpenText 360 for SharePoint product report

Also Known As

Enterprise Process Center

Process 360, Global 360, OpenText Process 360

Overview

Interfacing Technologies Enterprise Process Center by Interfacing Technologies Corporation integrates AI-powered enterprise software for managing operations, ensuring compliance, and driving improvement in regulated organizations.

Combining QMS, DMS, BPM, and GRC within a single platform, Interfacing Technologies Enterprise Process Center standardizes processes and reduces risk. It provides real-time insights and adapts to changing regulations, designed for industries like aerospace and life sciences. With ISO 27001 certification, GDPR, and CFR Part 11 compliance, it meets strict global security standards. Recognized by Gartner as a leader in DTO solutions, this platform offers precision and transparency through 25 years of expertise.

What features make Interfacing Technologies Enterprise Process Center valuable?

Quality Management: Enhances efficiency and compliance in processes.
Document Management: Centralizes information and ensures traceability.
Business Process Management: Automates workflows for operational excellence.
Governance, Risk & Compliance: Provides control and audit readiness.

What should users look for in reviews?

Operational Insight: Real-time insights into processes for better decisions.
Risk Reduction: Minimizes compliance risks and enhances security.
Adaptability: Quickly responds to changes in regulatory landscapes.

In aerospace and life sciences, Interfacing Technologies Enterprise Process Center implementation ensures compliance and operational control. It's crucial for manufacturing and government sectors seeking adaptability and precision due to their complex regulatory requirements.

Interfacing Technologies Corporation

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

OpenText

Sample Customers

Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Interfacing Technologies Enterprise Process Center vs. OpenText 360 for SharePoint