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Interfacing Technologies Enterprise Process Center vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Interfacing Technologies En...
Ranking in Business Process Management (BPM)
60th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (139th), GRC (44th), Quality Management Software (48th), Document Management Software (18th)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
20th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of Interfacing Technologies Enterprise Process Center is 0.7%, up from 0.2% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
OpenText 360 for SharePoint1.2%
Interfacing Technologies Enterprise Process Center0.7%
Other98.1%
Business Process Management (BPM)
 

Featured Reviews

SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.
SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"Overall, I would rate OpenText 360 for SharePoint as ten."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The overall benefit I get from using this solution is developing in a more secure environment with distributed architecture and even distribution of work across resources where full control on the code and repository is required."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"The collaborative environment for long-term archival or record management is great."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
 

Cons

"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"Integration is an area where the solution lacks."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
 

Pricing and Cost Advice

"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
"Pricing is a part of the enterprise agreement that we have."
"On-premises version is expensive"
"It has a reasonable price."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"SharePoint uses a subscription model."
"The solution has a very complex pricing model."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
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Top Industries

By visitors reading reviews
Construction Company
25%
Computer Software Company
20%
Healthcare Company
14%
Comms Service Provider
6%
Construction Company
12%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...
What is your primary use case for OpenText 360 for SharePoint?
My project manager must be using the search capabilities of OpenText 360 for SharePoint, though I am not certain.
 

Also Known As

Enterprise Process Center
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Interfacing Technologies Enterprise Process Center vs. OpenText 360 for SharePoint and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.