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INTELLIBOT vs Nintex RPA comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Automate boosts efficiency with 30% more productivity, saving 200 hours monthly and reducing costs without needing consultants.
Sentiment score
8.3
INTELLIBOT offers significant cost savings and immediate financial benefits with competitive pricing and reduced personnel expenses, ensuring higher returns.
Sentiment score
7.3
Users report cost savings, reduced errors, and improved efficiency with Nintex RPA, achieving savings up to $300,000.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
Our improvement has been approximately 30% in productivity since implementing this tool.
 

Customer Service

Sentiment score
7.5
Automated customer support is highly rated for quick responses and expertise, though some find the knowledge base lacking.
Sentiment score
5.9
INTELLIBOT's India service is efficient, but some users face delays and require follow-ups for resolution.
Sentiment score
7.4
Nintex RPA users praise responsive technical support and proactive service, though some experience delays and desire direct phone support.
They don't always understand the processes I'm trying to implement.
I rate the technical support 10 out of 10 because it provided excellent service during implementation and when we were connecting with different services.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
The customer service is slow to respond.
 

Scalability Issues

Sentiment score
7.0
Automate is praised for scalability and cost-effectiveness, yet faces challenges with complexity and operating system support.
Sentiment score
6.9
INTELLIBOT is scalable, adapting to larger teams, though some users rate its scalability lower than market alternatives.
Sentiment score
6.9
Nintex RPA is scalable and flexible, enabling easy expansion and deployment, though data analysis at scale presents challenges.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
 

Stability Issues

Sentiment score
7.0
Automate version 11 is stable and reliable, with occasional slowdowns reported, scoring 7 to 9 out of 10.
Sentiment score
7.7
INTELLIBOT is stable and reliable with occasional glitches resolved through frequent updates, receiving a robust 7-8 rating.
Sentiment score
7.1
Users rate Nintex RPA stable at 8/10, noting minor issues from updates, system changes, or configuration errors.
It has very robust features, and it is not prone to instability.
It is very reliable.
The product is good and pretty stable.
 

Room For Improvement

Automate needs improved web automation, UI, security, OCR, stability, documentation, integration, user experience, community support, and cloud functionality.
INTELLIBOT users recommend less reliance on scripts, improved documentation, and enhancements in Java interaction, OCR, and customer support.
Nintex RPA requires better object recognition, OCR, integration, AI updates, and improvements in training, compatibility, and debugging tools.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners.
 

Setup Cost

Automate offers flexible and competitive pricing, appealing to budget-conscious buyers with options for unlimited bots and reasonable costs.
Enterprise users find INTELLIBOT's pricing mixed, with costs ranging from $1,000 to $5,000, but value remains substantial.
Nintex RPA offers moderate pricing, ranging from $5,000 to $100,000, with separate charges for infrastructure and optional features.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
 

Valuable Features

Automate offers a user-friendly interface for easy task automation with efficient features, Azure integration, and cost-effective scalability.
INTELLIBOT provides intuitive automation features, including coding-free AI tasks, document classification, role management, and Citrix integration for efficiency.
Nintex RPA offers intuitive workflows, cross-platform integration, task mining, scalability, and competitive pricing, enhancing document handling efficiency.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Other features I appreciate about Automate include business processing automation, intelligent documentation, and restrictive processes.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
INTELLIBOT provides immediate cost savings on the headcount perspective, as a lot of operational tasks can be automated.
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
27
Ranking in other categories
No ranking in other categories
INTELLIBOT
Ranking in Robotic Process Automation (RPA)
27th
Average Rating
7.0
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Nintex RPA
Ranking in Robotic Process Automation (RPA)
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.7%, up from 1.0% compared to the previous year. The mindshare of INTELLIBOT is 0.5%, up from 0.2% compared to the previous year. The mindshare of Nintex RPA is 1.9%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Renjith Raghunathan - PeerSpot reviewer
A solution that requires minimal efforts to run multiple activities at the same time
It would be helpful to add more documentation. Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values. This is an area that could be improved. If I were to add something that would make my life easier in a new release of INTELLIBOT, then it would be making improvements to the way it is interacting with Java. The only challenge with using INTELLIBOT is the way it works with OCR, which can make creating OCR icons very challenging. In addition, there may be challenges in using the Citrix environment.
JonathanNg - PeerSpot reviewer
Helped us identify areas where frontline staff aren't following standard procedures or using unexpected systems, giving us better insight into our end users' workflows
To analyze and make sense of the data generated by Kryon process discovery can be a lot of effort. It's not as automatic as some might think. It really depends on how many processes you have and how actively you use them. But the scalability aspect isn't necessarily about deployment or technical maintenance. It's really about how you analyze and gain insights from the data gathering. I'd rate the scalability a seven out of ten because the solution has been scaling well for a long time. It's very easy to deploy. But getting value out of it at scale can be a challenge, just like with any deployment. We use it mainly for process discovery. We actually proceed it from different teams. So, we have 15 licenses that we rotate with different people, actually through different teams. So, we do discovery for the online team; we gather the results after about two weeks to a month. We analyze those results, and then we deploy them again on the analytics team. We regularly deploy it to different teams. So, it's in constant use. It just runs on the systems through discovery mode most of the time.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
8%
Educational Organization
6%
Computer Software Company
32%
Financial Services Firm
9%
Manufacturing Company
7%
Engineering Company
6%
Financial Services Firm
20%
Computer Software Company
17%
Real Estate/Law Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
Which lesser known RPA vendor has the best chance at unseating today's market leaders?
Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...
What needs improvement with INTELLIBOT?
There are other INTELLIBOT products available in the market that are superior and have been around for a long time. S...
What is your primary use case for INTELLIBOT?
I work as an implementation partner for ServiceNow ( /products/servicenow-reviews ), using INTELLIBOT ( /products/int...
Best RPA tools for IBM iSeries
We have found that Foxtrot (Now NintexRPA) is a very solid solution for IBM iSeries integration using the IBM ACS 525...
What do you like most about Nintex RPA?
Nintex RPA often includes security features, including encryption and user access controls, which ensure the protecti...
What is your experience regarding pricing and costs for Nintex RPA?
Although Nintex RPA is expensive, it is somewhat affordable considering its features. I would rate the cost aspect as...
 

Comparisons

 

Also Known As

HelpSystems Automate, Automate
No data available
Kryon RPA
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Information Not Available
Amazon, Audi, Chevron, Toyota, Uber, Walmart
Find out what your peers are saying about INTELLIBOT vs. Nintex RPA and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.