We performed a comparison between Insightly CRM and Oracle Fusion Service based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."The most valuable feature is the speed of adoption, the simple user interface, and the flexibility of use."
"Oracle Service Cloud could improve the integration for older platforms."
"Everything is managed by Oracle, so they have security in place."
"Previously, my clients used a smaller ERP system, not a major one. However, they have now transitioned to Oracle, which provides them with a more extensive range of options. Unlike before, it's now an integrated system that covers various aspects, including finance, supply chain management, and other functionalities."
"Oracle's strength lies in swiftly building and deploying enterprise applications globally."
"It has provided a faster turnaround time. We were able to automate a number of transactional tasks and return that extra time to taking care of customers."
"Oracle offers a wide range of applications, each capable of delivering significant value to our business."
"The service management features are valuable."
"The most valuable feature of the solution is that customers can easily understand it."
"Project management in Insightly could use some improvement. It can be integrated with other applications to make it more flexible, but it requires a lot of work redoing the framework from Insightly and creating more custom objects to make it do what you want."
"The dependency on the dollar makes these products more costly during disruptions in currency parity, especially in countries like Pakistan."
"The product's option to upload payroll data doesn't work seamlessly."
"The UI experience needs refinement to enhance user-friendliness."
"Delivering the solution to clients can be quite complex and requires highly trained technicians with expertise."
"Oracle Service Cloud could improve the integration for older platforms."
"We built some custom code to make a few functions easier. Oracle needs to look at what the customers do and integrate them into the product."
"Oracle counts users for licensing purposes, regardless of their roles or usage patterns. This process could be better."
"There are specific areas that would be beneficial to enhance and improve, especially its financial functionality, search capabilities, chat features, and content articles."
Insightly CRM is ranked 25th in CRM with 1 review while Oracle Fusion Service is ranked 8th in CRM with 29 reviews. Insightly CRM is rated 9.0, while Oracle Fusion Service is rated 8.6. The top reviewer of Insightly CRM writes "Highly scalable, easy to use, flexible, and affordable". On the other hand, the top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". Insightly CRM is most compared with , whereas Oracle Fusion Service is most compared with QuickBase, Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud and Microsoft Dynamics CRM.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
