Infraon IMS vs LiveAction LiveNX comparison

EverestIMS and BlueCat are both solutions in the Network Monitoring Software category. EverestIMS is ranked #88, while BlueCat is ranked #44 with an average rating of 7.5. EverestIMS holds a 0.1% mindshare in NMS, compared to BlueCat’s 0.7% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 80% of BlueCat users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

360 Views
130 Comparison Views

100% willing to recommend

LiveAction LiveNX

Read 9 LiveAction LiveNX reviews

1,342 Views
687 Comparison Views

80% willing to recommend

Infraon IMS

LiveAction LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

LiveAction LiveNX and Infraon IMS are competing in the network management solutions category. LiveNX is perceived to be advantageous due to its robust analytics and visualization capabilities, whereas Infraon IMS is preferred for its comprehensive automation features.

Features: LiveAction LiveNX offers comprehensive network visualization, integration capabilities for real-time monitoring, and performance analytics. Infraon IMS provides advanced automation, resource optimization, and seamless management across multiple platforms.

Room for Improvement: LiveAction LiveNX could enhance its automation features, expand its resource optimization capabilities, and improve customization options. Infraon IMS might benefit from simplifying deployment, improving initial setup speed, and enhancing user interface intuitiveness.

Ease of Deployment and Customer Service: LiveAction LiveNX is known for its straightforward deployment model and solid implementation support. Infraon IMS offers flexible deployment with a focus on automation but may require extensive customization and has a more complex setup process.

Pricing and ROI: LiveAction LiveNX has a competitive pricing model with often a quicker return on investment. Infraon IMS tends to have a higher initial cost but offers enhanced ROI through long-term automation benefits.

To learn more, read our detailed Infraon IMS vs. LiveAction LiveNX Report (Updated: May 2025).

Buyer's Guide

Infraon IMS vs. LiveAction LiveNX

May 2025

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Helped 859,438 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Network Monitoring Software

88th

Ranking in IT Infrastructure Monitoring

59th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (29th), Cloud Monitoring Software (47th)

LiveAction LiveNX

Ranking in Network Monitoring Software

44th

Ranking in IT Infrastructure Monitoring

48th

Average Rating

7.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.1%, down from 0.2% compared to the previous year. The mindshare of LiveAction LiveNX is 0.7%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"The feature that I like the most and the best part is the customization."

"The backup, restore, and comparison features are all good."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"Its analytical capability is really good."

"The product has a very good graphical interface."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"The intention and the idea of the filter is great."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"On a scale of 1-10, I rate LiveAction LiveNX a nine."

More LiveAction LiveNX pros

Cons

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"Email support is a bit slow. Once you drop an email, it takes time."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"Sometimes the solution does not register devices properly and that is a bug."

"Maintenance is required for the system."

"The only downside to this software is the price."

"They need to create a more simplified UI."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"The tool crashes sometimes when we try to pull reports simultaneously."

"This is a horrible solution and I think everything needs to be improved."

More LiveAction LiveNX cons

Pricing and Cost Advice

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"The pricing is reasonable, given the features that they provide."

"Licensing is calculated on a per-user basis."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"We use the free version."

"The solution is fairly expensive compared to other products."

"It's very expensive."

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Construction Company

13%

Real Estate/Law Firm

12%

Computer Software Company

12%

Computer Software Company

13%

Manufacturing Company

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

See all answers

What needs improvement with LiveAction LiveNX?

In my use cases, I do not see any improvements needed. The solution could potentially integrate with Azure, AWS, and multi-cloud networks.

See all answers

What is your primary use case for LiveAction LiveNX?

For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a service provider, and I use it for my SD-WAN clients. I usually use it with my en...

See all answers

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Product Reports

Buyer's Guide

Infraon IMS

June 2025

Download Infraon IMS product report

Buyer's Guide

LiveAction LiveNX

June 2025

Download LiveAction LiveNX product report

Also Known As

Everest IMS

LiveNX

Overview

Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.

Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.

What are Infraon IMS's key features?

Stable Performance: Ensures reliability and efficiency in monitoring and management tasks.
Ease of Customization: Allows adjustments to meet specific requirements.
Real-Time Dashboards: Enhances usability for non-technical users through intuitive interfaces.
Role-Based Access: Facilitates secure, controlled management.
Integration Capabilities: Streamlines operations with various platforms.
Alerting Mechanisms: Improves incident response with timely notifications.
Workflow Automation: Simplifies and accelerates routine processes.
Graphical User Interface: Increases user-friendliness and insight accessibility.

What benefits or ROI can users expect?

Automated Processes: Reduces manual effort, increasing efficiency.
Network Insights: Provides detailed data for proactive management.
Comprehensive Reporting: Delivers valuable information for decision-making.
Enhanced Security: Manages firewalls and links to ensure robust security.

Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.

EverestIMS

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

BlueCat

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

Infraon IMS vs. LiveAction LiveNX

May 2025

Free Report: Infraon IMS vs. LiveAction LiveNX

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