Infraon IMS vs LiveAction LiveNX comparison

EverestIMS and BlueCat are both solutions in the Network Monitoring Software category. EverestIMS is ranked #87, while BlueCat is ranked #29 with an average rating of 7.8. EverestIMS holds a 0.2% mindshare in NMS, compared to BlueCat’s 0.7% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 81% of BlueCat users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

654 Views
399 Comparison Views

100% willing to recommend

LiveAction LiveNX

Read 10 LiveAction LiveNX reviews

1,727 Views
1,226 Comparison Views

81% willing to recommend

Infraon IMS

LiveAction LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

LiveAction LiveNX and Infraon IMS are competing in the network management solutions category. LiveNX is perceived to be advantageous due to its robust analytics and visualization capabilities, whereas Infraon IMS is preferred for its comprehensive automation features.

Features: LiveAction LiveNX offers comprehensive network visualization, integration capabilities for real-time monitoring, and performance analytics. Infraon IMS provides advanced automation, resource optimization, and seamless management across multiple platforms.

Room for Improvement: LiveAction LiveNX could enhance its automation features, expand its resource optimization capabilities, and improve customization options. Infraon IMS might benefit from simplifying deployment, improving initial setup speed, and enhancing user interface intuitiveness.

Ease of Deployment and Customer Service: LiveAction LiveNX is known for its straightforward deployment model and solid implementation support. Infraon IMS offers flexible deployment with a focus on automation but may require extensive customization and has a more complex setup process.

Pricing and ROI: LiveAction LiveNX has a competitive pricing model with often a quicker return on investment. Infraon IMS tends to have a higher initial cost but offers enhanced ROI through long-term automation benefits.

To learn more, read our detailed Infraon IMS vs. LiveAction LiveNX Report (Updated: September 2025).

Buyer's Guide

Infraon IMS vs. LiveAction LiveNX

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Network Monitoring Software

87th

Ranking in IT Infrastructure Monitoring

57th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (34th), Cloud Monitoring Software (48th)

LiveAction LiveNX

Ranking in Network Monitoring Software

29th

Ranking in IT Infrastructure Monitoring

29th

Average Rating

7.2

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.2%, up from 0.2% compared to the previous year. The mindshare of LiveAction LiveNX is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
LiveAction LiveNX	0.7%
Infraon IMS	0.2%
Other	99.1%

Network Monitoring Software

Featured Reviews

Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"The feature that I like the most and the best part is the customization."

"The backup, restore, and comparison features are all good."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"The intention and the idea of the filter is great."

"On a scale of 1-10, I rate LiveAction LiveNX a nine."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

More LiveAction LiveNX pros

Cons

"Email support is a bit slow. Once you drop an email, it takes time."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."

"This is a horrible solution and I think everything needs to be improved."

"The only downside to this software is the price."

"The tool crashes sometimes when we try to pull reports simultaneously."

"They need to create a more simplified UI."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"Sometimes the solution does not register devices properly and that is a bug."

More LiveAction LiveNX cons

Pricing and Cost Advice

"I think that the pricing for this solution is reasonable and varies by number of devices."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"The pricing is reasonable, given the features that they provide."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"Licensing is calculated on a per-user basis."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The solution is fairly expensive compared to other products."

"We use the free version."

"It's very expensive."

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Construction Company

11%

Financial Services Firm

Real Estate/Law Firm

Manufacturing Company

10%

Government

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	9

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

See all answers

What needs improvement with LiveAction LiveNX?

The solution could be enhanced by implementing custom patterns for each customer.

See all answers

What is your primary use case for LiveAction LiveNX?

The customers use LiveAction LiveNX for network monitoring and management purposes.

See all answers

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Compared 17% of the time

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Compared 17% of the time

ThousandEyes vs LiveAction LiveNX

Compared 16% of the time

NETSCOUT nGeniusONE vs LiveAction LiveNX

Compared 11% of the time

NetBrain vs LiveAction LiveNX

Compared 9% of the time

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Product Reports

Buyer's Guide

Infraon IMS

September 2025

Download Infraon IMS product report

Buyer's Guide

LiveAction LiveNX

September 2025

Download LiveAction LiveNX product report

Also Known As

Everest IMS

LiveNX

Overview

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

BlueCat

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

Infraon IMS vs. LiveAction LiveNX

September 2025

Free Report: Infraon IMS vs. LiveAction LiveNX

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