Infraon IMS vs Kentik comparison

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Infraon IMS

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Executive SummaryUpdated on Oct 10, 2024

Kentik and Infraon IMS are both leaders in the network monitoring industry. Based on the data comparisons, Kentik has an edge with its extensive network traffic visualization and real-time monitoring that makes it essential for performance and security analysis.

Features: Kentik offers extensive flow analysis focusing on network traffic visualization, real-time monitoring, and advanced alerting mechanisms. The Data Explorer allows for granular insights, enhancing planning, security, and troubleshooting. Infraon IMS is noted for customizable dashboards and role-based access, giving a comprehensive network overview. It also provides configuration backup and detailed resource utilization enhancements.

Room for Improvement: Kentik should work on improving granular user and security rights, along with simplifying API usability. Adding actionable intelligence and cost analysis features would be beneficial. Infraon IMS could enhance AI capabilities, reporting functionalities, and provide a more user-friendly GUI. Further integration with Infraon Desk and functionalities for non-IPBS devices could be advantageous.

Ease of Deployment and Customer Service: Kentik offers a SaaS deployment model with robust technical support known for responsiveness and high customer satisfaction. It allows seamless integration without on-premises maintenance requirements. Infraon IMS supports on-premises and hybrid cloud deployments and offers flexibility in managing infrastructures, though it could improve in proactive support and smoother integration workflows.

Pricing and ROI: Kentik's pricing is based on devices, BGP sessions, and flow expectations, providing aggressive pricing and ROI through reduced transit costs and enhanced insights. Infraon IMS offers competitive pricing with customizable features based on device count, making it appealing for user-specific needs and budget constraints. Both solutions demonstrate ROI in operational efficiency and cost management.

To learn more, read our detailed Infraon IMS vs. Kentik Report (Updated: August 2026).

Infraon IMS vs. Kentik

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Network Monitoring Software

82nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (33rd), IT Infrastructure Monitoring (56th), Cloud Monitoring Software (49th)

Kentik

Ranking in Network Monitoring Software

12th

Average Rating

9.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (7th)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.5%, up from 0.2% compared to the previous year. The mindshare of Kentik is 1.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Kentik	1.7%
Infraon IMS	0.5%
Other	97.8%

Network Monitoring Software

Featured Reviews

it_user1631601

GTM Manager at a computer software company with 201-500 employees

Our process efficiency has improved by having all the information in one place, which has reduced manpower

The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

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Gcecilio

Network Engineer at a media company with 51-200 employees

Traffic insights have reduced transit costs and support secure, direct connections with providers

The best features that Kentik offers are the ability to identify traffic end-to-end and to know which transit is used, if it goes through any other transit, to see the entire flow, from the subscriber to the content provider and vice versa, from the content provider to the subscriber.I can also determine whether it is symmetric or asymmetric traffic, and if it goes through any provider that has some kind of bottleneck. That is very important. Regarding the security part, which is also possible to handle through Kentik, you can configure it in a way that makes the network more secure and reduces the amount of dirty traffic or attacks received. Kentik has had a high positive impact on my organization. Besides the cost reduction, it has been possible to perform troubleshooting more effectively, and also regarding DDoS-related attacks. In addition to cost reduction, we had a more reliable connection. Since the moment we identified that it was possible to have a direct connection with content providers like CDN77, Cloudflare, and Akamai, we established a direct connection there through a PNI with these content providers, making the network less dependent on an IP transit provider.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"The feature that I like the most and the best part is the customization."

"Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"Infraon IMS allows us to do several things from a single window, which is important to us."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"It is a stable product; after the initial configuration, you don't have to tweak it much, and all systems of Everest IMS work perfectly."

More Infraon IMS pros

"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."

"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."

"Kentik is worth the money to have as a tool."

"This product is easily the best network monitor that I’ve ever seen or heard about."

"Good NetFlow visualization and analysis tools are valuable to anybody who needs to understand the traffic that flows in and out the network."

"In terms of overall vendor partnership, I'd give Kentik a nine out of 10; they're right up there as one of my best partners to work with, amongst all the contracts that I own, and they're very customer-centric, always available, with nothing too small or too big that I can't ask them to help with, and they seem to be willing and able to jump in no matter what."

"Kentik answers the flow question: what are my flows, where are they are going, and what can I do to better optimize my connectivity."

"Technical support is second to none."

More Kentik pros

Cons

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"Technical support could use some improvement in terms of their response times and diagnostic accuracy."

More Infraon IMS cons

"Sometimes it's difficult to order the dimensions correctly when trying to make Sankey flow diagrams."

"Version 4 of the platform is good and going in the right direction."

"There is a large difference between BGP and normal nodes. I don't think this plays out to the best for the customer or Kentik."

"In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area."

"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."

"My experience with pricing, setup costs, and licensing shows that the prices are quite high."

"Perhaps a better explanation would be to see how tagging is captured and a method of comparing my tagged interfaces on Kentik’s side."

"I consider the pricing model as an area for improvement."

More Kentik cons

Pricing and Cost Advice

"I think that the pricing for this solution is reasonable and varies by number of devices."

"Licensing is calculated on a per-user basis."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"The pricing is reasonable, given the features that they provide."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

"The tool is cheaply priced."

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Financial Services Firm

15%

Outsourcing Company

13%

Comms Service Provider

14%

Financial Services Firm

12%

Construction Company

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	10

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What is your experience regarding pricing and costs for Kentik?

My experience with pricing, setup costs, and licensing has been limited because I was not responsible for that in my company, but I have spoken with my boss, and he reported that the licensing mode...

What needs improvement with Kentik?

I do not currently use Kentik's anomaly detection. I had communication with Kentik's technical support through a WhatsApp group. When I faced any issues or there were problems with my Kentik collec...

What is your primary use case for Kentik?

I'm using Kentik for my own internal use. My primary use case is to monitor our equipment and to get a more detailed view of where our inbound and outbound traffic is going.

Equinix IBX SmartView vs Infraon IMS

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Product Reports

Infraon IMS

Download Infraon IMS product report

Download Kentik product report

Also Known As

Everest IMS

No data available

Overview

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Kentik provides real-time visibility into network infrastructure, focusing on monitoring, data visualization, and flow analysis to manage traffic patterns efficiently.

With robust analytics capabilities, Kentik offers insights into BGP peering status, aids in DDoS detection, and allows for detailed telemetry through its intuitive interface. The platform's SaaS nature simplifies operations by eliminating server maintenance concerns. Multi-vendor support and synthetic testing enhance network security and performance by simulating customer scenarios, while its API offers automation for querying and reporting tasks.

What are the key features of Kentik?

Real-Time Visibility: Monitors network infrastructure effectively.
Data Visualization: Offers powerful tools for viewing complex data.
Flow Analysis: Analyzes traffic flow for optimal management.
BGP Peering Insights: Provides in-depth peering status checks.
DDoS Alerting: Notifies about potential DDoS threats.
Data Explorer: Aids in understanding traffic patterns.
Synthetic Testing: Simulates scenarios to enhance security and performance.

What benefits can be found in user reviews?

Automation: Users value the flexibility of its API for automating tasks.
Ease of Use: SaaS model streamlines user engagement, eliminating server maintenance.
Flexibility: Report customization and query settings are highly appreciated.
Enhanced Observability: Telemetry and multi-vendor support increase oversight.

Industries implement Kentik for network monitoring, traffic management, and flow data analysis across both on-prem and cloud setups. It proves valuable for detecting DDoS events, managing peering relationships, and optimizing costs, besides managing CDN configurations and performing synthetic tests in diverse environments.

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

Infraon IMS vs. Kentik