

ManageEngine ADManager Plus and CyberArk Identity compete in the identity and access management category. CyberArk Identity has the upper hand due to its strong focus on security.
Features: ManageEngine ADManager Plus is marked by its ease of use, robust reporting capabilities, and thorough integration within Microsoft environments. CyberArk Identity stands out with single sign-on (SSO), adaptive multi-factor authentication (MFA), and comprehensive auditing features, making it ideal for high-security needs.
Room for Improvement: ManageEngine ADManager Plus needs better Office 365 integration, enhanced reporting customization, and easier management of large environments. CyberArk Identity's user interface and deployment support could be improved, and its integration processes simplified. Both products would benefit from richer documentation and training resources.
Ease of Deployment and Customer Service: ManageEngine ADManager Plus is generally on-premises, offering control with potential deployment complexity. Its customer support calls for more engagement. CyberArk Identity provides flexible/cloud deployment options but faces integration complexities. Its support is good but needs better accessibility.
Pricing and ROI: ManageEngine ADManager Plus offers cost-effective pricing with a good return on investment by reducing staff needs and simplifying processes, seen as reasonable for its functionality. CyberArk Identity, valued for its unmatched security, is viewed as expensive, with pricing aligned to its extensive security features, making it valuable for organizations requiring high security.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
Technical support from ManageEngine is very satisfactory.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
Upgrading from recent to the latest versions is quite complex and time-consuming.
There are always possibilities for improvements in the initial setup of ManageEngine ADManager Plus.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
The solution is perceived as cheap, and the licensing is annual.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
The software is fast, secure, and enables me to manage everything in one place.
Reporting is the most valuable feature of ManageEngine ADManager Plus and is highly usable.
| Product | Mindshare (%) |
|---|---|
| ManageEngine ADManager Plus | 9.8% |
| Idira Identity | 2.9% |
| Other | 87.3% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 8 |
| Large Enterprise | 3 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
ManageEngine ADManager Plus enhances Active Directory administration through automation, real-time dashboards, and user-friendly management of users, systems, and vulnerabilities.
ManageEngine ADManager Plus simplifies Active Directory management with its automation features, aiding in the execution of complex tasks. Users automate bulk user operations and system patching while benefiting from seamless integration with ServiceDesk Plus and API support. The solution facilitates user and group management, promotes auditing and compliance, and offers a valuable recycle bin feature. However, it requires improvements in reporting customization, UI intuitiveness, and better integration with Office 365. Some users find the interface complex and mention the high price, limited bulk operations, and challenges with version upgrades and GPO results.
What are the key features of ADManager Plus?In industries such as IT services and large organizations that operate extensive networks, ManageEngine ADManager Plus is crucial for delegating tasks to technicians and reducing server interaction. It supports compliance requirements and standardizes operational procedures, promoting efficient infrastructure management.
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