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ManageEngine ADManager Plus vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
ManageEngine ADManager Plus reduced costs, increased ROI by 90%, enhanced efficiency, and empowered IT admins, saving 10-15% financially.
Sentiment score
7.6
Microsoft Entra ID streamlines identity management, reducing costs and enhancing security, productivity, and financial returns for organizations.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
The return on investment comes from not needing as many IT staff to manage and verify user identity and ensuring seamless device connection without needing to administer device compliance manually.
 

Customer Service

Sentiment score
8.3
Users generally find ManageEngine ADManager Plus support satisfactory, highlighting responsive service, though some desire faster, chat-based assistance.
Sentiment score
6.7
Microsoft Entra ID support is praised for expertise, though response times vary; Premier Support offers faster resolutions.
Technical support from ManageEngine is very satisfactory.
The actual support when you get to that level is a ten out of ten.
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
It's not timely or professional.
 

Scalability Issues

Sentiment score
8.3
ManageEngine ADManager Plus scales well with Active Directory but faces challenges with non-Microsoft environments, rated 7-10/10 by users.
Sentiment score
7.9
Microsoft Entra ID offers scalable, flexible cloud architecture, satisfying diverse organizational needs and ensuring reliable performance across sectors.
We experienced no scalability issues with Microsoft Entra ID.
Its scalability is impressive, aided by Microsoft's efforts to expand its data centers.
When dealing with tens of thousands of objects, it requires proper management and best practices to retrieve only necessary data.
 

Stability Issues

Sentiment score
8.0
ADManager Plus is praised for stability and user-friendliness, although minor issues arise with bulk user deployment.
Sentiment score
7.9
Microsoft Entra ID is praised for high reliability and uptime, despite occasional downtime and performance issues.
It's a critical solution that we can't do without.
The stability of the solution is very high at 99.999%.
We rarely had significant problems or crashes.
 

Room For Improvement

The software's complexity, limited integrations, and high cost hinder user experience, support, and functionality enhancements.
Microsoft Entra ID struggles with integration, documentation, and support, causing inefficiencies and user dissatisfaction in identity management.
Upgrading from recent to the latest versions is quite complex and time-consuming.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
 

Setup Cost

ManageEngine ADManager Plus offers flexible, competitive pricing with positive value, despite some users expecting lower costs and suggesting discounts.
Microsoft Entra ID offers flexible pricing with free and premium plans, suitable for businesses, educational, and non-profit organizations.
The solution is perceived as cheap, and the licensing is annual.
We are getting our money's worth.
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
 

Valuable Features

ManageEngine ADManager Plus provides automation, integration, secure management, and customization for efficient Active Directory administration and user management.
Microsoft Entra ID enhances user experience and security with multifactor authentication, single sign-on, and comprehensive identity management features.
The software is fast, secure, and enables me to manage everything in one place.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
The granular control, such as preventing logins from specific locations, enhances security significantly.
 

Categories and Ranking

ManageEngine ADManager Plus
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
15
Ranking in other categories
Active Directory Management (1st)
Microsoft Entra ID
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
226
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

ManageEngine ADManager Plus and Microsoft Entra ID aren’t in the same category and serve different purposes. ManageEngine ADManager Plus is designed for Active Directory Management and holds a mindshare of 14.9%, up 13.5% compared to last year.
Microsoft Entra ID, on the other hand, focuses on Single Sign-On (SSO), holds 27.2% mindshare, up 25.7% since last year.
Active Directory Management
Single Sign-On (SSO)
 

Featured Reviews

MUBDIUL ISLAM - PeerSpot reviewer
User management becomes efficient and installation is straightforward
My primary use case for ADManager is to manage users and groups, perform group policy without logging into Active Directory, and provide easy and secure management and monitoring capabilities. One of my clients uses ADManager for these purposes With ADManager, I can easily complete any Active…
Aaron Liang - PeerSpot reviewer
Has significantly improved secure access to applications and resources in our environment
Microsoft Entra ID has helped by simplifying our management of permissions for APIs. We are not directly exposing credentials, as we use tokens instead. It has made management easier and more secure, especially in a multi-user environment. The implementation of Microsoft Entra ID significantly improved secure access to applications and resources in our environment, primarily through the widespread use of single-sign-on. Managing API permissions became much easier, as application registration often involves calling an API to utilize services without directly exposing credentials, relying instead on token-based authentication. This streamlined approach benefits end-users by simplifying access while remaining transparent to them. Ultimately, my role focuses on ensuring a smooth and user-friendly experience, even if the underlying technology remains unseen by the end-users. Our company strongly emphasizes passwordless authentication, primarily through device-bound passkeys in Microsoft Authenticator. While administrators with high-privileged accounts utilize YubiKeys and passwords for tasks like accessing Microsoft Graph, we are actively transitioning all other users towards passwordless methods such as Windows Hello biometrics. This approach streamlines authentication and enhances security. Though initial deployment in 2022 presented challenges due to hardware limitations and the lingering effects of the COVID-19 pandemic, the technology has significantly improved and provides a simple and effective user experience.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
11%
Financial Services Firm
10%
Government
8%
Educational Organization
30%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ManageEngine ADManager Plus?
Some of my clients experience issues with the GPO results, which do not always generate the real outcomes. This needs to be resolved by technicians. Additionally, upgrading from recent to the lates...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Regarding pricing, for the services we receive, it seems within the market range and about average.
 

Also Known As

No data available
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about ManageEngine ADManager Plus vs. Microsoft Entra ID and other solutions. Updated: March 2020.
849,686 professionals have used our research since 2012.