Try our new research platform with insights from 80,000+ expert users

ManageEngine ADManager Plus vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
ManageEngine ADManager Plus reduced costs, increased ROI by 90%, enhanced efficiency, and empowered IT admins, saving 10-15% financially.
Sentiment score
7.5
Microsoft Entra ID improves efficiency and security, reduces costs, and enhances performance with integrated security and automated identity management.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
The return on investment comes from not needing as many IT staff to manage and verify user identity and ensuring seamless device connection without needing to administer device compliance manually.
 

Customer Service

Sentiment score
8.3
Users generally find ManageEngine ADManager Plus support satisfactory, highlighting responsive service, though some desire faster, chat-based assistance.
Sentiment score
6.7
Microsoft Entra ID support is generally positive but quality varies; premium options offer faster and more expert assistance.
Technical support from ManageEngine is very satisfactory.
The actual support when you get to that level is a ten out of ten.
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
They usually try to deflect, buy time, and often do not address the problem immediately.
 

Scalability Issues

Sentiment score
8.3
ManageEngine ADManager Plus scales well with Active Directory but faces challenges with non-Microsoft environments, rated 7-10/10 by users.
Sentiment score
7.9
Microsoft Entra ID offers seamless scalability and integration, effectively supporting diverse and large-scale enterprise operations globally.
We experienced no scalability issues with Microsoft Entra ID.
Its scalability is impressive, aided by Microsoft's efforts to expand its data centers.
When dealing with tens of thousands of objects, it requires proper management and best practices to retrieve only necessary data.
 

Stability Issues

Sentiment score
8.0
ADManager Plus is praised for stability and user-friendliness, although minor issues arise with bulk user deployment.
Sentiment score
7.9
Microsoft Entra ID is praised for its stability and reliability, despite minor MFA issues and occasional sluggish response times.
It's a critical solution that we can't do without.
The stability of the solution is very high at 99.999%.
We rarely had significant problems or crashes.
 

Room For Improvement

The software's complexity, limited integrations, and high cost hinder user experience, support, and functionality enhancements.
Microsoft Entra ID requires better documentation, integration, user interfaces, pricing clarity, support, stability, and enhanced features for improved functionality.
Upgrading from recent to the latest versions is quite complex and time-consuming.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
 

Setup Cost

ManageEngine ADManager Plus offers flexible, competitive pricing with positive value, despite some users expecting lower costs and suggesting discounts.
Microsoft Entra ID offers flexible user-based pricing and licensing tiers, with discounts for educational and nonprofit organizations.
The solution is perceived as cheap, and the licensing is annual.
We are getting our money's worth.
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
 

Valuable Features

ManageEngine ADManager Plus provides automation, integration, secure management, and customization for efficient Active Directory administration and user management.
Microsoft Entra ID enhances security and efficiency with features like single sign-on, multi-factor authentication, and seamless third-party integration.
The software is fast, secure, and enables me to manage everything in one place.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
The granular control, such as preventing logins from specific locations, enhances security significantly.
 

Categories and Ranking

ManageEngine ADManager Plus
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
15
Ranking in other categories
Active Directory Management (2nd)
Microsoft Entra ID
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
234
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

ManageEngine ADManager Plus and Microsoft Entra ID aren’t in the same category and serve different purposes. ManageEngine ADManager Plus is designed for Active Directory Management and holds a mindshare of 15.2%, up 13.2% compared to last year.
Microsoft Entra ID, on the other hand, focuses on Single Sign-On (SSO), holds 26.6% mindshare, up 25.5% since last year.
Active Directory Management
Single Sign-On (SSO)
 

Featured Reviews

MUBDIUL ISLAM - PeerSpot reviewer
User management becomes efficient and installation is straightforward
My primary use case for ADManager is to manage users and groups, perform group policy without logging into Active Directory, and provide easy and secure management and monitoring capabilities. One of my clients uses ADManager for these purposes With ADManager, I can easily complete any Active…
Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.
report
Use our free recommendation engine to learn which Active Directory Management solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
9%
Government
8%
Educational Organization
21%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ManageEngine ADManager Plus?
Some of my clients experience issues with the GPO results, which do not always generate the real outcomes. This needs to be resolved by technicians. Additionally, upgrading from recent to the lates...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Our experience with the pricing, setup costs, and licensing of Microsoft Entra ID involves leveraging Microsoft 365 E5 licensing, so it's included. Being included in Microsoft licensing makes it mu...
 

Also Known As

No data available
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about ManageEngine ADManager Plus vs. Microsoft Entra ID and other solutions. Updated: March 2020.
856,873 professionals have used our research since 2012.