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Icinga vs NetXMS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
15th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (7th), IT Infrastructure Monitoring (14th), Cloud Monitoring Software (15th)
NetXMS
Ranking in Network Monitoring Software
28th
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Icinga is 3.4%, up from 2.3% compared to the previous year. The mindshare of NetXMS is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
UK
Offers custom monitoring functionality, user-friendly interface, custom maps feature and open source
Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be beneficial. So, integrating social media notifications into NetXMS would be a good thing. As a large company, we integrate different systems together. We'd like to see some improved functionalities for enhanced integration. For example, our incident management system isn't currently integrated with NetXMS. Ideally, we'd like the alerts generated in the monitoring system to automatically create tickets in our ticketing system, similar to how some other systems function. NetXMS doesn't offer this functionality itself because they are not an incident management or ticketing system vendor. They allow integration with other vendors, but our ticketing system isn't currently supported. So they recommend using it with any other application of our choice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"The apply rules feature saves a lot of time."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"We have found the solution to be stable."
"We have a large network spanning over 1000 kilometers. NetXMS provides visibility and sends alerts. Typically, most monitoring systems monitor every 60 seconds, but NetXMS allows us to adjust this. For critical links, we can set it to check every second. For our high-priority financial customers, we monitor every second. So, every three seconds, we receive another email and a Telegram alert. This helps us meet our SLAs (Service Level Agreements) with our high-priority customers."
 

Cons

"We have found some problems with Nagios, and support isn't very responsive."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be beneficial. So, integrating social media notifications into NetXMS would be a good thing."
 

Pricing and Cost Advice

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"This is an open-source solution with paid support."
"The solution is cheap."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"It's an open-source solution."
"The solution is free to use."
"We're using the free version of Icinga."
"The product is inexpensive compared to other DBM products."
"Since it's open-source, there are obviously no licensing fees. There are additional operational costs, like the cost of hosting it somewhere."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Comms Service Provider
11%
Manufacturing Company
8%
Computer Software Company
14%
Comms Service Provider
14%
Financial Services Firm
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What do you like most about NetXMS?
We have a large network spanning over 1000 kilometers. NetXMS provides visibility and sends alerts. Typically, most monitoring systems monitor every 60 seconds, but NetXMS allows us to adjust thi...
What is your experience regarding pricing and costs for NetXMS?
Since it's open-source, there are obviously no licensing fees. There are additional operational costs, like the cost of hosting it somewhere. Since it's on-premises, the cost isn't too high. We jus...
What needs improvement with NetXMS?
Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be b...
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Information Not Available
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