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Zscaler Private Access (ZPA) vs iboss comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
14th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Martin Partridge - PeerSpot reviewer
User access is simplified and secured through central core functionalities
The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The console is cloud-based, which is something I really appreciate."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Our primary use case for this product is DLP,"
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Content filtering is the most useful feature of iboss."
"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."
"It provides security and has a great service user experience."
"Zscaler Private Access (ZPA) is the most mature compared to other vendors in terms of features and stability."
"Overall, I would rate it a nine out of ten."
"The scalability is amazing. Whenever we need to upgrade the users, it increases immediately."
"Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
 

Cons

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Sometimes, obviously, there are bugs."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time."
"The lack of control over the 700+ external IPs through which traffic exits Zscaler is problematic."
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."
"The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives."
"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."
"One area for improvement is setting posture profiles for vendor machines."
"There are some bugs in the solution."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly. We switched to another solution because of increased pricing for licensing an...
What is your primary use case for iboss?
We used it for student and faculty filtering on campus.
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
The pricing of ZPA is rated five out of ten, which I consider to be in the middle. I believe it is justified for the capabilities provided.
What needs improvement with Zscaler Private Access (ZPA)?
The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point. Addition...
What is your primary use case for Zscaler Private Access (ZPA)?
The main use case is to access the local network or the customer network, the servers, and applications. This is the primary use case for Zscaler Private Access (ZPA) as we use it. Additionally, we...
 

Also Known As

iBoss Cloud Platform
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
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Find out what your peers are saying about Zscaler Private Access (ZPA) vs. iboss and other solutions. Updated: April 2025.
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