IBM Tivoli Composite Application Manager vs OpenText Diagnostics comparison

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Executive Summary

We performed a comparison between IBM Tivoli Composite Application Manager and OpenText Diagnostics based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used.""The solution is very stable. We never had any issues with stability."

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"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out.""The diagnostics and configuration are the solution's most valuable aspects.""For banking and telecom solutions, it's been quite useful."

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Cons
"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively.""The user interface was not good."

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"The interface could be more user friendly.""The interface is very old, and not very user-friendly. Most of our clients don't like the UI.""The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

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Pricing and Cost Advice
  • "I would rate the pricing a nine to ten. It is very expensive."
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    Questions from the Community
    Top Answer:IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used.
    Top Answer:Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited… more »
    Top Answer:I would rate IBM Tivoli Composite Application Manager a six out of ten. The monitoring tool we currently use is outdated and lacks essential features for monitoring customer experience. We face… more »
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    Ranking
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    Comparisons
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    Reviews
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    Average Words per Review
    445
    Rating
    6.0
    Views
    579
    Comparisons
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    Average Words per Review
    374
    Rating
    10.0
    Comparisons
    Also Known As
    Tivoli Composite Application Manager
    Micro Focus Diagnostics, MF Diagnostics
    Learn More
    Overview
    IBM Tivoli Composite Application Manager for Application Diagnostics on z/OS manages real-time problem detection, analysis, and repair to help maintain the availability, performance and general health of on-demand composite applications. it can gain in-depth diagnostic information for specific application requests to identify the root cause of problems. This software provides a consistent way to manage composite applications throughout Java EE application environments. Set alerts to help detect and fix potentially troublesome situations before they affect users. It can resolve performance issues faster and reduce downtime costs.
    Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.
    Sample Customers
    Michelin Tire Corp
    BSkyB, Alior Bank
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm38%
    Computer Software Company10%
    Government8%
    Non Profit4%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm12%
    Manufacturing Company9%
    Educational Organization8%
    Company Size
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise14%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    769,065 professionals have used our research since 2012.

    IBM Tivoli Composite Application Manager is ranked 53rd in Application Performance Monitoring (APM) and Observability with 2 reviews while OpenText Diagnostics is ranked 33rd in Application Performance Monitoring (APM) and Observability with 4 reviews. IBM Tivoli Composite Application Manager is rated 6.6, while OpenText Diagnostics is rated 7.8. The top reviewer of IBM Tivoli Composite Application Manager writes "Integrates well with IBM technologies, but it's outdated and lacks essential features". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". IBM Tivoli Composite Application Manager is most compared with Dynatrace, IBM Application Performance Management, Azure Monitor and ITRS Geneos, whereas OpenText Diagnostics is most compared with Dynatrace, AppDynamics, Broadcom DX Application Performance Management and Accedian Skylight.

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    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.