We performed a comparison between IBM SevOne Network Performance Management (NPM) and Logpoint based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."
"Scalability. I have never had to worry about how to handle really big environments."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"Log collection, dashboards and reporting are good."
"It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all the activities. It devises a baseline and monitors if there is any deviation from the baseline."
"The most beneficial was being able to prove, with proper reports, that from a compliance perspective, the company is in control. The service part of LogPoint did modifications or did some additional work to have the proper reports defined."
"The solution offers excellent reporting features. Our customers have been satisfied that they have been able to meet their compliance needs by giving them a standard report."
"The most valuable feature of LogPoint is that they have the SIEM and SOAR combined in one solution. They are not on a separate platform."
"The search feature is valuable. The dashboards are also valuable for our bosses. Another valuable feature, which is the main feature of the product, is the centralization of all the logs."
"Technical support is responsive and very friendly."
"It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. LogPoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parseable because all logs are not the same, but with LogPoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them."
"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."
"Some similar solutions offer end-to-end visibility."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"User-friendly, multi-tenancy."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"It is a good product, but its interface or GUI could be better."
"I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products."
"It is complicated to collect daily logs from other systems."
"The solution should offer more integrations and third-party solutions like incident response platforms or allow access to third-party big data"
"Log management could be better because transporting the log from a password to the client system takes time."
"The general public wasn't looking for that type of product unless you had a company that was medical or financial and needed 24-hour responsiveness."
"The thing that makes it a little bit challenging is when you run into a situation where you have logs that are not easily parsable. If a log has a very specific structure, it is very easy to parse and create a parser for it, but if a log has a free form, meaning that it is of any length or it can change at any time, handling such a log is very challenging, not just in LogPoint but also in everything else. Everybody struggles with that scenario, and LogPoint is also in the same boat. One-third of logs are of free form or not of a specific length, and you can run into situations where it is almost impossible to parse the log, even if they try to help you. It is just the nature of the beast."
"We were missing visuals and graphics. Recently, a new version seems to have come out, and it has a new graphical user interface. When I was integrating it, it was usable, but the GUI needed improvement."
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IBM SevOne Network Performance Management (NPM) is ranked 32nd in Log Management with 52 reviews while Logpoint is ranked 28th in Log Management with 20 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.6, while Logpoint is rated 7.4. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of Logpoint writes "Good technical support but it is complex to use and resource-heavy". IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds NPM, Splunk Enterprise Security and NETSCOUT nGeniusONE, whereas Logpoint is most compared with IBM Security QRadar, Elastic Security, Rapid7 InsightIDR, Microsoft Sentinel and Wazuh. See our IBM SevOne Network Performance Management (NPM) vs. Logpoint report.
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