IBM SevOne Network Performance Management (NPM) vs Infraon IMS comparison

IBM and EverestIMS are both solutions in the Network Monitoring Software category. IBM is ranked #47 with an average rating of 7.5, while EverestIMS is ranked #86. IBM holds a 1.0% mindshare in NMS, compared to EverestIMS’s 0.2% mindshare. Additionally, 96% of IBM users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

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1,768 Comparison Views

96% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

628 Views
383 Comparison Views

100% willing to recommend

IBM SevOne Network Performa...

Infraon IMS

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Executive SummaryUpdated on Aug 6, 2024

The comparison between IBM SevOne Network Performance Management (NPM) and Infraon IMS shows that users are generally happier with the features of Infraon IMS, despite IBM SevOne being appreciated for its ease of deployment and customer service. Pricing and ROI indicate that both have strong points, but Infraon IMS is perceived as more worth the investment due to its robust features.

Features: IBM SevOne NPM offers powerful reporting capabilities and real-time monitoring. Infraon IMS is praised for its extensive integrations and comprehensive monitoring tools.

Room for Improvement: IBM SevOne NPM users suggest enhancements in analytics. Infraon IMS users point out the need for better documentation and more streamlined third-party integrations.

Ease of Deployment and Customer Service: IBM SevOne NPM is noted for its straightforward deployment and responsive customer support. Infraon IMS also receives favorable reviews for its deployment process.

Pricing and ROI: IBM SevOne NPM has a higher setup cost but provides a strong ROI. Infraon IMS, while cheaper to set up, offers great long-term value.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Infraon IMS Report (Updated: July 2025).

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Infraon IMS

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

47th

Ranking in Server Monitoring

20th

Ranking in IT Infrastructure Monitoring

46th

Ranking in Cloud Monitoring Software

30th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (46th)

Infraon IMS

Ranking in Network Monitoring Software

86th

Ranking in Server Monitoring

31st

Ranking in IT Infrastructure Monitoring

57th

Ranking in Cloud Monitoring Software

46th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of Infraon IMS is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."

"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."

"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."

"It's a great solution for highlighting and discovering useful information regarding our network's elements."

"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."

"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."

"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."

More IBM SevOne Network Performance Management (NPM) pros

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"The feature that I like the most and the best part is the customization."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"The backup, restore, and comparison features are all good."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

Cons

"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."

"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"There is room for improvement in the integration with different vendors and the reporting capabilities."

"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."

"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."

More IBM SevOne Network Performance Management (NPM) cons

"Email support is a bit slow. Once you drop an email, it takes time."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

Pricing and Cost Advice

"There are cheaper solutions available."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"Prices per license are not huge, but they exist."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"The pricing has been fair."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"The pricing is reasonable, given the features that they provide."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"Licensing is calculated on a per-user basis."

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Financial Services Firm

14%

Computer Software Company

11%

Legal Firm

Manufacturing Company

16%

Construction Company

13%

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

See all answers

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

Comparisons

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Compared 6% of the time

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Compared 33% of the time

Equinix IBX SmartView vs Infraon IMS

Compared 30% of the time

ManageEngine OpManager vs Infraon IMS

Compared 19% of the time

Instana Infrastructure Monitoring vs Infraon IMS

Compared 17% of the time

More Infraon IMS Competitors

Product Reports

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

August 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Buyer's Guide

Infraon IMS

August 2025

Download Infraon IMS product report

Also Known As

SevOne

Everest IMS

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Infraon IMS

July 2025

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