IBM SevOne Network Performance Management (NPM) vs Infraon IMS comparison

IBM SevOne Network Performance Management (NPM) vs. Infraon IMS

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

45th

Ranking in Server Monitoring

19th

Ranking in IT Infrastructure Monitoring

40th

Ranking in Cloud Monitoring Software

31st

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (42nd)

Infraon IMS

Ranking in Network Monitoring Software

86th

Ranking in Server Monitoring

36th

Ranking in IT Infrastructure Monitoring

56th

Ranking in Cloud Monitoring Software

51st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of Infraon IMS is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
IBM SevOne Network Performance Management (NPM)	1.0%
Infraon IMS	0.3%
Other	98.7%

Network Monitoring Software

Featured Reviews

reviewer1543041

Network monitoring engineer at a tech vendor with 10,001+ employees

Provides consistent infrastructure monitoring with excellent usability and support

The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…

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Srinivasa Molguri

Networking Head at Birla Corporation Ltd

Good statistical reporting, provides alerts via email, helpful support

The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."

"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."

"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."

"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."

"I like SevOne's network flow reporting."

More IBM SevOne Network Performance Management (NPM) pros

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The backup, restore, and comparison features are all good."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"The feature that I like the most and the best part is the customization."

Cons

"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"The method of searching for SIP and the way to create the groups."

"Some similar solutions offer end-to-end visibility."

"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."

"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."

More IBM SevOne Network Performance Management (NPM) cons

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"Email support is a bit slow. Once you drop an email, it takes time."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

Pricing and Cost Advice

"It is inexpensive compared to other monitoring tools."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"There are cheaper solutions available."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"Prices per license are not huge, but they exist."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"Licensing is calculated on a per-user basis."

"The pricing is reasonable, given the features that they provide."

"I think that the pricing for this solution is reasonable and varies by number of devices."

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Financial Services Firm

13%

Computer Software Company

Performing Arts

Manufacturing Company

18%

Computer Software Company

Financial Services Firm

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	6
Large Enterprise	45

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

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Product Reports

IBM SevOne Network Performance Management (NPM)

Download IBM SevOne Network Performance Management (NPM) product report

IBM SevOne Network Performance Management (NPM) report

Infraon IMS

Download Infraon IMS product report

Also Known As

SevOne

Everest IMS

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

IBM SevOne Network Performance Management (NPM) vs. Infraon IMS