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IBM Service Delivery Manager vs OpenText Cloud Service Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Service Delivery Manager
Ranking in Cloud Management
68th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
OpenText Cloud Service Auto...
Ranking in Cloud Management
41st
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Cloud Management category, the mindshare of IBM Service Delivery Manager is 0.4%, up from 0.2% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Market Share Distribution
ProductMarket Share (%)
OpenText Cloud Service Automation1.1%
IBM Service Delivery Manager0.4%
Other98.5%
Cloud Management
 

Featured Reviews

Use IBM Service Delivery Manager?
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SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
 

Also Known As

Service Delivery Manager
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Overview

 

Sample Customers

Whogohost Ltd., Infinity Computers and Communications Company, Outokumpu, Salesbox, Komsomolskaya Pravda, Seekr, CLOUD M, CenterPoint Energy, Apptimate AB, WeCloud AB, Earth Signal, DSB Consulting, Inventive, SKIData AG
China Merchants Bank, Osiatis
Find out what your peers are saying about Nutanix, Broadcom, IBM and others in Cloud Management. Updated: January 2026.
881,565 professionals have used our research since 2012.