The solution could be more user friendly. Trying to train somebody on it can be difficult. If you're in this field, you kind of learn the tools, but trying to show a PM how to find report sheets to pull data was difficult. I had to show them how to write the queries and pull the data that they needed. It's not a layman's solution. If you're working with a programmer or with an architect, you won't have issues trying to relay how to utilize the tool. It was for those who cut the checks where there were problems enabling them to pull the data they required. I guess the answer is DevOps, but it depends on your environment. Just being able to sign into dashboards and get accurate results was my biggest thing with my PMs on my projects. They like charts and pie graphs, the ability to see things at a glance data where they could make decisions on the fly.
