IBM ECM vs IBM FileNet vs Systemware ECM comparison

IBM ECM and IBM FileNet are both solutions in the Enterprise Content Management category. IBM ECM is ranked #12 with an average rating of 8.0, while IBM FileNet is ranked #4 with an average rating of 8.0. IBM ECM holds a 2.4% mindshare in ECM, compared to IBM FileNet’s 8.2% mindshare. Additionally, 94% of IBM ECM users are willing to recommend the solution, compared to 91% of IBM FileNet users who would recommend it.

IBM ECM

Read 17 IBM ECM reviews

743 Views
713 Comparison Views

94% willing to recommend

IBM FileNet

Read 103 IBM FileNet reviews

3,699 Views
3,366 Comparison Views

91% willing to recommend

Systemware ECM

111 Views
107 Comparison Views

IBM ECM

IBM FileNet

Systemware ECM

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Executive Summary

We performed a comparison between IBM ECM, IBM FileNet, and Systemware ECM based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: September 2025).

Buyer's Guide

Enterprise Content Management

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of October 2025, in the Enterprise Content Management category, the mindshare of IBM ECM is 2.4%, up from 2.1% compared to the previous year. The mindshare of IBM FileNet is 8.2%, down from 10.4% compared to the previous year. The mindshare of Systemware ECM is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
IBM FileNet	8.2%
IBM ECM	2.4%
Systemware ECM	0.3%
Other	89.1%

Enterprise Content Management

Featured Reviews

Thinh Tran

BPM Consultant at TECHCOMBANK

Has supported enterprise document storage but lacks cloud readiness and AI capabilities

The new version of IBM ECM is at the end of support, and we need to migrate to a new version to get open support. We need AI capabilities from IBM ECM for additional functionalities in the next release. Specifically, AI is needed for finding documents. The trend is moving toward AI, and for managing many documents effectively, we need AI capabilities. Currently, IBM ECM only handles physical files, not unstructured files. IBM needs to work alongside customers and share best practices for IBM ECM. Reading the IBM Redbook alone is not sufficient for the knowledge we need to build the best architecture for my company. IBM ECM needs to improve the cloud version, such as compatibility with Amazon Cloud, not only IBM Cloud, to make their product more competitive.

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RTHUR BRUNO

Consultor at a financial services firm with 10,001+ employees

Has provided robust content management but requires simplification in configuration and usability

We almost do not utilize the automation capabilities of IBM FileNet to streamline our business processes. The process automation and business automation features are barely used. Currently, we primarily use it to store content. We are now trying to use all of the functionalities of IBM FileNet, but we have not yet utilized the full capacity of the system. We are trying to reduce redundancy with IBM FileNet by enhancing our business rules. However, we still have significant redundancy. IBM FileNet can help us reduce redundancy, but we need to understand the tool and use all the functionalities to accomplish this. Ease of use with IBM FileNet is a disadvantage of this tool. It is complex and hard to use. When we try to set up IBM FileNet, we have many questions. We do not understand what we need to do in IBM FileNet. There are many configurations we must make but do not know how to implement. While IBM FileNet is very reliable, it is very difficult to set up. When reading the documentation about IBM FileNet, it appears to be very reliable and secure, but setting up configurations, access rules, authorization, and authentication seems to be very challenging.

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Top Industries

By visitors reading reviews

Financial Services Firm

34%

Government

10%

Computer Software Company

Outsourcing Company

Financial Services Firm

21%

Computer Software Company

10%

Government

Insurance Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	12
Large Enterprise	74

No data available

Questions from the Community

What do you like most about IBM ECM?

The tool is a very stable solution with high availability and no information leakage. It has built-in API integration...

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What is your experience regarding pricing and costs for IBM ECM?

The product is expensive and has a perpetual license.

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What needs improvement with IBM ECM?

The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNo...

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What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

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What is your experience regarding pricing and costs for IBM FileNet?

From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is so...

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What needs improvement with IBM FileNet?

The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; w...

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Comparisons

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Nuxeo vs IBM ECM

Compared 15% of the time

OpenText Content Management vs IBM ECM

Compared 10% of the time

OpenText Content Manager vs IBM ECM

Compared 9% of the time

Hyland OnBase vs IBM ECM

Compared 7% of the time

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SharePoint vs IBM FileNet

Compared 17% of the time

OpenText Content Management vs IBM FileNet

Compared 15% of the time

OpenText Documentum Content Management vs IBM FileNet

Compared 11% of the time

Alfresco vs IBM FileNet

Compared 10% of the time

M-Files vs IBM FileNet

Compared 5% of the time

More IBM FileNet Competitors

No data available

Product Reports

Buyer's Guide

IBM ECM

September 2025

Download IBM ECM product report

Buyer's Guide

IBM FileNet

September 2025

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

September 2025

Download Systemware ECM product report

Overview

IBM Content Foundation on Cloud

IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.

IBM Case Manager on Cloud

IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

IBM

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Systemware has a product suite with a set of ECM components, including image and capture, records management, workfrom, archiving and output management. Systemware Content Cloud ECM provides a delivery option for customers to deploy their content management applications in an on-premises cloud.

Systemware

Sample Customers

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Bank of America, 7-Eleven, American Bank of Texas, DTCC, MedSynergies

Buyer's Guide

Enterprise Content Management

September 2025

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