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IBM Cloud Identity Service vs Opal comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
29th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Opal
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
20th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
User Provisioning Software (11th), Access Management (19th)
 

Mindshare comparison

As of July 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 1.0%, up from 0.5% compared to the previous year. The mindshare of Opal is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Opal1.0%
IBM Cloud Identity Service1.0%
Other98.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
Pranay Jain - PeerSpot reviewer
Senior Software Developer at hireHQ
Focused workdays have replaced doomscrolling and now reduce my daily screen time significantly
Opal can be improved in some ways. In the paid version, there are multiple features, but in the freemium version, there are fewer features. The blockage of the application can be more rigorous. Right now, if we play two to three games, then a math game or anything, we are able to remove that lock. It should be more rigorous in some manner, and for some applications, it should be more rigorous. Application-wise rigorousness should be introduced. The different modes are good, but they should be more customizable according to the person. The end goal should meet whatever the objective is, so if the person has used more than six hours, then it should remind the person frequently that this application has used this time and this is an application you should not use. It should give us a timer or some kind of notification that the person will not use it anymore.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"IBM Cloud Identity Service is highly stable."
"Previously, my phone usage was around nine hours and fifteen minutes or more, but it has significantly reduced to around six hours and thirty minutes to seven hours, meaning two and a half to three hours has been reduced after using Opal as my primary screen time blocker."
"Opal has positively impacted my organization by reducing stress and increasing effectiveness for all our employees; it works better so all our employees have more time to sleep and they can investigate more."
 

Cons

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"Opal can be improved in some ways."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
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Questions from the Community

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What needs improvement with Opal?
Opal can be improved in some ways. In the paid version, there are multiple features, but in the freemium version, there are fewer features. The blockage of the application can be more rigorous. Rig...
What is your primary use case for Opal?
The main use case of Opal for me is to reduce my screen time during my work hours, during my wake-up time, and during my sleeping time to improve my focus and feasibility towards my work and my act...
 

Overview

 

Sample Customers

Baxter Healthcare, 
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Find out what your peers are saying about IBM Cloud Identity Service vs. Opal and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.