IBM Business Automation Workflow vs Interfacing Technologies Enterprise Process Center comparison

IBM and Interfacing Technologies Corporation are both solutions in the Business Process Management (BPM) category. Additionally, 80% of IBM users are willing to recommend the solution, compared to 66% of Interfacing Technologies Corporation users who would recommend it.

IBM Business Automation Wor...

Read 26 IBM Business Automation Workflow reviews

2,206 Views
1,484 Comparison Views

80% willing to recommend

Interfacing Technologies En...

Read 2 Interfacing Technologies Enterprise Process Center reviews

66% willing to recommend

IBM Business Automation Wor...

Interfacing Technologies En...

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Executive Summary

We performed a comparison between IBM Business Automation Workflow and Interfacing Technologies Enterprise Process Center based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Apache, Automation Anywhere and others in Business Process Management (BPM).

To learn more, read our detailed Business Process Management (BPM) Report (Updated: May 2025).

Buyer's Guide

Business Process Management (BPM)

May 2025

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Helped 852,780 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Business Automation Wor...

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (14th)

Interfacing Technologies En...

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Ateeq Rehman

Unit Head System Implementor at Allied Bank Limited

Customizable features empower seamless workflow automation

The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.

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SantoshKulkarni1

Consultant at a consultancy with 11-50 employees

A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities

I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The system is fully customizable, very resilient, and fault-tolerant."

"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."

"It's a flexible solution."

"It is the only product that includes capture content management and a process suite, as well as rules in RPA."

"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."

"The business process modeling is the most valuable feature."

"The most important aspect is that it helped us focus on the business process perspective."

"The tool streamlines operations, especially from an operational perspective, by facilitating decision-making and ensuring timely approvals. This helps prevent delays in the approval process, where business process management adds significant value for us."

More IBM Business Automation Workflow pros

"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."

"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."

Cons

"The initial setup is actually a really complicated process."

"The setup and installation process could be made easier."

"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."

"The UI of the solution is not good. They should work to update the solution and make it better and fresher."

"Requires a lot of customization code writing which could be reduced."

"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."

"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."

"I feel that the features are not user-friendly."

More IBM Business Automation Workflow cons

"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."

"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."

Pricing and Cost Advice

"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."

"The product is expensive."

"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."

"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."

"The solution's pricing is a little bit expensive."

"The solution has saved us time."

"When you compare with Laserfiche and M-Files, IBM is expensive."

"Our license is on a three-year term."

More IBM Business Automation Workflow pricing and cost advice

"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."

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Top Industries

By visitors reading reviews

Financial Services Firm

36%

Computer Software Company

10%

Government

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?

We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...

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What do you like most about IBM Business Automation Workflow?

The most valuable feature of IBM Business Automation Workflow is cost management.

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What is your experience regarding pricing and costs for IBM Business Automation Workflow?

The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.

See all answers

What do you like most about Interfacing Technologies Enterprise Process Center?

One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processe...

See all answers

What needs improvement with Interfacing Technologies Enterprise Process Center?

While we have yet to explore the tool's capabilities fully, I can't think of any immediate drawbacks. However, on the process mining side, there's potential for improvement to gain deeper insights ...

See all answers

What is your primary use case for Interfacing Technologies Enterprise Process Center?

We use the solution for finance processes, specifically for accounts payable and accounts receivable.

See all answers

Comparisons

Camunda vs IBM Business Automation Workflow

Compared 29% of the time

IBM BPM vs IBM Business Automation Workflow

Compared 29% of the time

Apache Airflow vs IBM Business Automation Workflow

Compared 11% of the time

Appian vs IBM Business Automation Workflow

Compared 7% of the time

IBM Case Foundation vs IBM Business Automation Workflow

Compared 5% of the time

More IBM Business Automation Workflow Competitors

No data available

Product Reports

Buyer's Guide

IBM Business Automation Workflow

May 2025

Download IBM Business Automation Workflow product report

Buyer's Guide

BI (Business Intelligence) Tools

May 2025

Interfacing Technologies Enterprise Process Center report

Download Interfacing Technologies Enterprise Process Center product report

Also Known As

Business Automation Workflow

Enterprise Process Center

Overview

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

IBM

Interfacing Technologies Enterprise Process Center by Interfacing Technologies Corporation integrates AI-powered enterprise software for managing operations, ensuring compliance, and driving improvement in regulated organizations.

Combining QMS, DMS, BPM, and GRC within a single platform, Interfacing Technologies Enterprise Process Center standardizes processes and reduces risk. It provides real-time insights and adapts to changing regulations, designed for industries like aerospace and life sciences. With ISO 27001 certification, GDPR, and CFR Part 11 compliance, it meets strict global security standards. Recognized by Gartner as a leader in DTO solutions, this platform offers precision and transparency through 25 years of expertise.

What features make Interfacing Technologies Enterprise Process Center valuable?

Quality Management: Enhances efficiency and compliance in processes.
Document Management: Centralizes information and ensures traceability.
Business Process Management: Automates workflows for operational excellence.
Governance, Risk & Compliance: Provides control and audit readiness.

What should users look for in reviews?

Operational Insight: Real-time insights into processes for better decisions.
Risk Reduction: Minimizes compliance risks and enhances security.
Adaptability: Quickly responds to changes in regulatory landscapes.

In aerospace and life sciences, Interfacing Technologies Enterprise Process Center implementation ensures compliance and operational control. It's crucial for manufacturing and government sectors seeking adaptability and precision due to their complex regulatory requirements.

Interfacing Technologies Corporation

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil

Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange

Buyer's Guide

Business Process Management (BPM)

May 2025

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