IBM App Connect vs MuleSoft Composer comparison

IBM and Salesforce are both solutions in the Cloud Data Integration category. IBM is ranked #6 with an average rating of 8.2, while Salesforce is ranked #14 with an average rating of 8.0. IBM holds a 4.8% mindshare in CDI, compared to Salesforce’s 1.3% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 100% of Salesforce users who would recommend it.

IBM App Connect

Read 24 IBM App Connect reviews

1,608 Views
988 Comparison Views

100% willing to recommend

MuleSoft Composer

Read 6 MuleSoft Composer reviews

709 Views
542 Comparison Views

100% willing to recommend

IBM App Connect

MuleSoft Composer

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

IBM App Connect and MuleSoft Composer are both integration platforms focusing on automating workflows and enhancing business processes. IBM App Connect has a slight advantage due to its comprehensive data connectivity and integration capabilities, making it a preferred choice for seamless data management across complex environments, while MuleSoft Composer appeals with its rapid deployment and intuitive design.

Features: IBM App Connect offers robust data integration capabilities, real-time monitoring, and strong security protocols ensuring seamless workflow integration and management. MuleSoft Composer provides an intuitive integration with Salesforce, flexibility in designing complex workflows, and low-code development capabilities, which simplify the process of creating and deploying integrations rapidly.

Room for Improvement: IBM App Connect could enhance its user interface for easier navigation and reduce the complexity involved in initial setup. Additionally, providing more real-time help for troubleshooting would improve the user experience. MuleSoft Composer could expand its integration to support more third-party services, enhance its error-handling capabilities, and offer more advanced features for complex workflows beyond Salesforce.

Ease of Deployment and Customer Service: MuleSoft Composer's low-code design allows for quick deployment and easier customization, especially for Salesforce users, while IBM App Connect, although feature-rich, requires more expertise during deployment. In customer service, MuleSoft's targeted support ensures more direct assistance, whereas IBM provides a broad yet less personalized support framework.

Pricing and ROI: IBM App Connect generally involves higher initial setup costs but delivers substantial ROI through its extensive data integration abilities, making it ideal for larger enterprises. MuleSoft Composer's competitive pricing and lower initial costs offer rapid ROI, suitable for businesses prioritizing quick deployment and efficiency. MuleSoft's agile integration capabilities and strong support provide a significant value proposition for organizations focusing on speed and simplicity.

To learn more, read our detailed IBM App Connect vs. MuleSoft Composer Report (Updated: April 2025).

Buyer's Guide

IBM App Connect vs. MuleSoft Composer

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.2

IBM App Connect enhances ROI and operational efficiency with integration, requiring skilled personnel for optimal long-term benefits.

Sentiment score

7.6

MuleSoft Composer enhances efficiency, reduces costs, improves time-to-market, and increases value with easy integration and better data accuracy.

No quotes available

For more quotes and insights, download the IBM App Connect report

No quotes available

For more quotes and insights, download the MuleSoft Composer report

Customer Service

Sentiment score

6.6

IBM App Connect's customer support is mostly praised, with effective escalation, though first-tier and onsite assistance require improvement.

Sentiment score

7.3

Users commend MuleSoft Composer's responsive and professional customer service team for efficient problem-solving and quick resolution times.

The technical support from IBM is good.

AvinashArepaka1

Developer at Wipro Limited

For more quotes and insights, download the IBM App Connect report

No quotes available

For more quotes and insights, download the MuleSoft Composer report

Scalability Issues

Sentiment score

7.4

IBM App Connect is praised for scalability and flexibility, despite some challenges with Hypervisor Edition and XML payload sizes.

Sentiment score

7.0

MuleSoft Composer is highly rated for scalability, efficiently managing varying data volumes and adaptable for organizations of all sizes.

I would rate the scalability of IBM App Connect as nine out of ten.

AvinashArepaka1

Developer at Wipro Limited

For more quotes and insights, download the IBM App Connect report

No quotes available

For more quotes and insights, download the MuleSoft Composer report

Stability Issues

Sentiment score

7.6

IBM App Connect is praised for stability, with rare issues quickly resolved, maintaining high user satisfaction and performance.

Sentiment score

7.0

Users find MuleSoft Composer stable and well-performing, despite occasional glitches quickly resolved by support.

No quotes available

For more quotes and insights, download the IBM App Connect report

No quotes available

For more quotes and insights, download the MuleSoft Composer report

Room For Improvement

IBM App Connect needs better logging, support, connectors, UI, command line integration, and simpler installation to address user concerns.

MuleSoft Composer needs better platform integrations, interface, scalability, AI integration, and support for complex data and API sharing challenges.

I find it particularly good for on-premises and now cloud use.

AvinashArepaka1

Developer at Wipro Limited

For more quotes and insights, download the IBM App Connect report

No quotes available

For more quotes and insights, download the MuleSoft Composer report

Setup Cost

IBM App Connect pricing is high, dependent on volume and status, yet offers flexibility and quality justifying its cost.

MuleSoft Composer is considered costly, especially in Brazil and India, with users recommending a 20%-30% price reduction.

No quotes available

For more quotes and insights, download the IBM App Connect report

No quotes available

For more quotes and insights, download the MuleSoft Composer report

Valuable Features

IBM App Connect offers user-friendly integration with minimal coding, scalability, and security, supporting complex environments and efficient automation.

MuleSoft Composer offers Salesforce integration, ease of use, API sharing, prebuilt connectors, and effective data handling, monitoring, and notifications.

The features I find most valuable are message routing, message transformation, and protocol translation.

AvinashArepaka1

Developer at Wipro Limited

For more quotes and insights, download the IBM App Connect report

No quotes available

For more quotes and insights, download the MuleSoft Composer report

Categories and Ranking

IBM App Connect

Ranking in Cloud Data Integration

6th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

MuleSoft Composer

Ranking in Cloud Data Integration

14th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Data Integration (26th), Integration Platform as a Service (iPaaS) (9th)

Mindshare comparison

As of May 2025, in the Cloud Data Integration category, the mindshare of IBM App Connect is 4.8%, up from 3.3% compared to the previous year. The mindshare of MuleSoft Composer is 1.3%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Data Integration

Featured Reviews

Mehdi El Filahi

Co-Founder at tenekit

Offers flexible adapters, good scalability but logging can be difficult at times

There is room for improvement in the logging messages. Sometimes, if you put someone new into App Connect, they can abandon it the same day. The logging is really painful. However, IBM has made efforts to integrate with Elasticsearch for logging, so that's an improvement. Overall, the logging can be difficult at times. One more important point is that if IBM improves its CI/CD capabilities, it will make a big difference. Right now, I have to create my own CI/CD setup from scratch for every client, which is inefficient. Back in 2013, I worked with Sonic ESB, and even then, it had CI/CD with Maven. With App Connect, you need to build everything yourself when using tools like Jenkins, Bamboo, or CircleCI. IBM really needs to provide official support for this.

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Prince Barai

Back End Developer at Agnos Inc.

The prebuilt connectors save a lot of time and money, but the customer support and price must be improved

Our customer’s system is very old. We are trying to upgrade it. We are extracting data from the system and sending it to Salesforce. The product is a good option if we want to build process automation for data. It can be done quickly through the tool. We need not do coding and waste our time and efforts. The ease of learning depends on the person who is learning the product. It depends on whether they come from a developer background. It would be easy to learn if they have some experience in coding and have worked on integrations. I haven’t faced many challenges while scaling our integration solutions with MuleSoft Composer. The drag-and-drop interface has not impacted our project deployment time much. The customer support and price can be improved. Overall, I rate the tool a seven out of ten.

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Top Industries

By visitors reading reviews

Educational Organization

45%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

20%

Manufacturing Company

11%

Financial Services Firm

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM App Connect?

I like the adapters. The adapters help us achieve scalability. If you want to connect to SAP, there's an adapter. Salesforce? There's an adapter. You want to connect to another system? There's like...

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What is your experience regarding pricing and costs for IBM App Connect?

IBM App Connect's pricing is high compared to other products.

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What is your primary use case for IBM App Connect?

I have been using IBM App Connect for application integration.

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What do you like most about MuleSoft Composer?

The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues.

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What is your experience regarding pricing and costs for MuleSoft Composer?

It's costly, especially for Indian clients. Reducing the price would help them penetrate the Indian market. A two-year license costs around seventy lakhs rupees. It's a considerable amount.

See all answers

What needs improvement with MuleSoft Composer?

Configuration could be easier, but we were able to handle it. It seems that juniors find it challenging, but seniors like me know how to configure it properly. There are no issues. There is also on...

See all answers

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Product Reports

Buyer's Guide

IBM App Connect

April 2025

Download IBM App Connect product report

Buyer's Guide

Cloud Data Integration

May 2025

Download MuleSoft Composer product report

Also Known As

IBM Cast Iron

MuleSoft Composer for Salesforce

Overview

Rapidly connect public clouds, private clouds and on-premises application

App Connect Professional is IBM’s cloud integration offering which delivers an integration solution
• With ease-of-use, flexibility and increased responsiveness to the evolving business needs, while removing the daunting complexities of integration.
• Provides the powerful combination of a ‘simple integration experience’ for business users looking to automate how their applications talk to each other; coupled with a ‘configuration based integration’ approach for IT.
• App Connect Professional is for the teams and integration developers who need to solve more complex problems and need powerful tooling for integration scenarios

IBM

Connect apps and data to Salesforce quickly and easily with clicks, not code — all inside of the Salesforce UI.

Enrich your 360-degree customer view by empowering your Salesforce admins with a no-code solution for quickly unlocking data, connecting apps, and automating integrations to boost productivity.

- Build integrations easily with clicks, not code — all inside Salesforce
- Hit the ground running with a growing library of prebuilt connectors
- Preview as you build connections and design with real data
- Monitor any errors with automatic alerts

Salesforce

Sample Customers

United Way of Allegheny County, Saint-Gobain CPS, Ricoh, SunTrust Banks Inc.

Information Not Available

Buyer's Guide

IBM App Connect vs. MuleSoft Composer

April 2025

Free Report: IBM App Connect vs. MuleSoft Composer

Find out what your peers are saying about IBM App Connect vs. MuleSoft Composer and other solutions. Updated: April 2025.

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