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Microsoft Entra ID vs i-Sprint AccessMatrix Universal Access Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Ranking in Single Sign-On (SSO)
5th
Ranking in Authentication Systems
2nd
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
165
Ranking in other categories
ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
i-Sprint AccessMatrix Unive...
Ranking in Single Sign-On (SSO)
28th
Ranking in Authentication Systems
26th
Ranking in Access Management
29th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Entra ID
Ranking in Single Sign-On (SSO)
2nd
Ranking in Authentication Systems
1st
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
278
Ranking in other categories
Identity Management (IM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

As of November 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.2%, down from 4.3% compared to the previous year. The mindshare of i-Sprint AccessMatrix Universal Access Management is 1.7%, up from 0.9% compared to the previous year. The mindshare of Microsoft Entra ID is 8.4%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID8.4%
Cisco Duo3.2%
i-Sprint AccessMatrix Universal Access Management1.7%
Other86.7%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…
Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In the world of network security, it is outstanding and very strong."
"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
"Once you break that curve, it gives end users a sense of security where they know that if they're trying to sign on to Office 365 or some other application, they need to authenticate with Duo to make sure that they have the multi-factor authentication."
"Cisco Duo helps minimize the risk of attack vectors and prevents unauthorized access to our data since it's tied with multi-factor authentication, which helps block threats."
"Cisco Duo has strengthened the ability to defend against both phishing and identity-based attacks."
"Regarding stability and reliability of Cisco Duo, I would say it is 99.9% reliable and stable."
"I would say Cisco Duo improved our authentication with that extra layer of security and the usability for our end users."
"The benefit of the features of Cisco Duo is that it secures our environment; nobody can access or join the network without it, and Cisco Duo will recognize and ensure that only people who are allowed in our environment can access our devices."
"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
"Microsoft Entra ID scales effectively with the growing needs of our organization, as we have never faced any challenges with its scalability."
"This is a highly reliable solution and we plan to continue using it."
"Identity management with policies stands out as the most valuable feature. It offers a hands-off experience, providing full control over user access."
"It's not intuitive and we use it mainly for our Office 365 files. The integration between the two is interesting. However, the learning curve is high."
"Microsoft Entra ID has had a very positive impact because access can be controlled both internally and externally to the environment and applications used by the organization."
"The solution scales well."
"Multi-factor authentication is one of the most important features of my work. Verified ID is another feature that is becoming significant."
"Microsoft Entra ID has provided my company with visibility into everything that is occurring regarding authentications for any application across all apps."
 

Cons

"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"Duo Security could improve by being more compatible with other vendors."
"Sometimes, it's a little harder for customers to adopt."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"To improve Cisco Duo, the biggest consideration is the licensing standpoint; the most common issue I've found is customers not setting up the Active Directory sync properly, leading to inflated licensing usage when they try to delete inactive users that are still being charged."
"I think Cisco Duo could improve the dashboard to make logging in and credential management more visible."
"There is another issue with removing the application from your computer. It is difficult to remove the application on Windows."
"If I could improve Cisco Duo, I would suggest providing some notification back that the Cisco Duo system was not able to reach the remote device, because I was left in a situation where I did not know if it was actually my cell phone or something was wrong with Cisco Duo."
"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The robustness of the conditional access feature of the zero trust strategy to verify users is adequate but not comprehensive."
"Entra ID is not battle-tested or stable enough to support a business of our size. There are some design issues specifically around support for legacy services."
"Its integration with open-source applications can be improved. I know that they are working on open-source authentication methods for integration with open-source applications, but they can make it more open."
"The integration between the Azure active directory and the traditional active directory could be improved upon."
"The deadlines for this feature were set for March, and that has already passed without deployment. We commented that we are still waiting for that, and they commented that they would update us when it is finished, but we haven't received any update about it."
"There is a lot of room for improvement in terms of its integration with the local Active Directory. There are some gaps in terms of the local Active Directory through which Microsoft is syncing our environment from our data center. There should be the availability of custom attributes on Azure Active Directory. In addition, there should be the availability of security groups and distribution groups that are residing on the local Active Directory. Currently, they are not replicated on Azure Active Directory by default."
"Microsoft's biggest challenge is the documentation. The challenge lies in keeping documentation up-to-date due to rapid changes. Troubleshooting requires workarounds and research."
"Sometimes, level-one support lacks the immediate information needed, causing delays in receiving appropriate support."
 

Pricing and Cost Advice

"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"You pay per user when using this solution and the pricing is fair."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"Duo Security's pricing is good, fair, and very comparable to today's market."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"Duo Security is free."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
"It is in line. Because we are so early, we have not had to come back on a cycle where we are having to negotiate again."
"The price of the solution's license is good."
"I do not have experience with pricing."
"I work for an academic medical center, where there is a watch kept over every dollar spent. I do have concerns about the micro charges for different levels or features of the product."
"Make sure that you get the most out of your Office 365 licenses for Azure AD. If you have additional concerns for users who don't have an Office 365 license, consider Azure AD Premium P1 and P2. Be aware that you have to evaluate your license usage beforehand."
"Licensing is easy."
"The price is good, and we have no complaints."
"Azure has an educational package available for students with a variety of licenses and different software available."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
19%
Comms Service Provider
12%
Outsourcing Company
12%
Healthcare Company
9%
Outsourcing Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise28
Large Enterprise87
No data available
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise42
Large Enterprise162
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Azure Active Directory?
I primarily use Microsoft Entra ID's free tier, so I have not faced any issues with pricing; I hope this free tier re...
What needs improvement with Azure Active Directory?
To improve Microsoft Entra ID, I believe it should be openable with third-party applications to use Microsoft Authent...
What is your primary use case for Azure Active Directory?
My main use case for Microsoft Entra ID is the authentication of M365, Azure, and third-party applications like Sales...
 

Also Known As

Duo Security
AccessMatrix Universal Access Management
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Information Not Available
IRAS, Singapore Bank
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about Microsoft Entra ID vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: October 2026.
921,028 professionals have used our research since 2012.