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Fivetran vs SAP Data Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Fivetran boosts efficiency and reduces engineering costs, enabling businesses to focus on operations rather than engineering solutions.
Sentiment score
6.7
SAP Data Services delivers 300% ROI, cuts costs and time, enhances data quality, and offers rapid deployment with advanced technology.
It saves us the effort of having one to two data engineers managing the tasks that Fivetran handles.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
 

Customer Service

Sentiment score
6.2
Fivetran's customer service gets mixed reviews, with praise and criticism for responsiveness, communication, and tech support experiences.
Sentiment score
6.7
SAP Data Services customer support is praised for technical expertise but criticized for response delays and limited language options.
The technical support provided by Fivetran has generally been good, with a response time and competence that I would rate as good.
If you keep a high priority issue, such as a production impact, they certainly come and address it in no time.
Unlike level one where they basically search for the notes and provide responses, level two and level three are much better.
 

Scalability Issues

Sentiment score
7.5
Fivetran scales across company sizes, handles data volumes, integrates sources easily, but involves cost and resource management challenges.
Sentiment score
7.4
SAP Data Services is highly scalable, effectively supporting varied enterprise sizes with excellent workload management and expansion ratings.
If I were to rate it from one to 10, I would say it has a nine to 10 for scalability.
 

Stability Issues

Sentiment score
7.9
Fivetran is generally reliable with minor downtimes, but some users face challenges with connectors and varying vendor support.
Sentiment score
7.6
SAP Data Services is stable and reliable, with occasional crashes but generally user-friendly across various sectors, including telecom.
During the duration of the time that we used Fivetran, it was highly stable.
 

Room For Improvement

Fivetran needs improvements in UI, security, cost, logging, customization, support, connectors, real-time processing, and API visibility.
SAP Data Services faces integration, performance, customization, and cost challenges, needing interface improvements and better multilingual and technical support.
From a cost perspective, if the number of connectors is lesser, then Fivetran is not the most cost-efficient option.
Fivetran could improve by adapting more for technical users and by providing more options for such users.
Now, they are coming up with many pricing options, which is tricky; they offer one thing for free, but charge for nine others.
The documentation is not up to the mark.
 

Setup Cost

Fivetran pricing varies by usage and features, impacting small and large enterprises differently, with flexible but complex pricing.
SAP Data Services pricing is high, appealing to enterprises, with costs influenced by licensing, maintenance, and usage-based models.
Our current yearly contract for Fivetran is approximately $70,000.
 

Valuable Features

Fivetran offers easy, reliable data integration with built-in connectors, seamless setup, real-time syncing, and in-platform data transformation.
SAP Data Services offers robust ETL, integration, data quality features, user-friendly interface, SQL support, and scalable connectivity.
The most valuable feature of Fivetran is its built-in connectors for a wide range of data sources.
The ability to seamlessly integrate with a large variety of data sources is valuable.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
SAP Data Services is mainly used for extraction of data, and it works with all databases.
 

Categories and Ranking

Fivetran
Ranking in Data Integration
12th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Data Replication (3rd), Cloud Data Integration (6th)
SAP Data Services
Ranking in Data Integration
11th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Data Quality (2nd)
 

Mindshare comparison

As of July 2025, in the Data Integration category, the mindshare of Fivetran is 2.3%, up from 2.0% compared to the previous year. The mindshare of SAP Data Services is 2.3%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration
 

Featured Reviews

Mediha Šiljić - PeerSpot reviewer
Built-in connectors offer extensive data source integration and time savings
Fivetran could improve by adapting more for technical users and by providing more options for such users. There should be more adaptability in terms of new features. If a specific feature is required, it should be integrated promptly. Improvement in existing connectors with new features is desirable. Enhancements around customer-focused product adaptation are also suggested.
Ramesh Pampana - PeerSpot reviewer
Has consistently provided impressive data handling capabilities and robust security features
Some of the most valuable features of SAP Data Services ( /products/sap-data-services-reviews ) include data extraction where SAP is the best in that perspective, but when it comes to analytics or the reporting tool, I prefer to connect with Microsoft Power BI ( /products/microsoft-power-bi-reviews ), which is a fantastic tool. Typically, from an end-user perspective, SAP has a huge amount of data, in terms of terabytes of data, but when you analyze that, the best form of visualization is always through Microsoft Power BI ( /products/microsoft-power-bi-reviews ). SAP Data Services provides a best-in-class return on investment, as SAP's vision and forecast are absolutely amazing. They are ahead of technology, building an ecosystem that meets the standards of the fast-changing digital economy. SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM ( /categories/application-lifecycle-management-alm-suites ), Cloud ALM ( /categories/application-lifecycle-management-alm-suites ), SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
10%
Educational Organization
8%
Manufacturing Company
15%
Computer Software Company
11%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the deal with the HVR software acquisition?
As a user of HVR Software I followed this deal closely. Fivetran is apparently trying to establish more in its sector and by buying an already established data replication software, they become som...
Does HVR Software provide reliable insights?
I honestly can't think of another data replication software that can give you better statistics and insight than HVR Software. There's the feature for topology and statistics and both of them can ...
How much traffic can HVR Software handle?
As someone who works at a company where a high volume of information is replicated and has tried several data replication softwares, I can tell you that you're looking at the right one. HVR Softwar...
How do you evaluate the ratio of price to quality for SAP Data Services?
I believe the license for the product is fair, even though some competitors offer similar services at lower prices. The difference between the Edge edition and the next one up is significant in pr...
Would you recommend SAP Data Services to complete beginners?
I think after some preparation, a beginner will be able to use SAP Data Services, however, if you are completely unprepared, you may have some issues. I think that in particular you will need a mo...
How has SAP Data Services helped your organization?
SAP Data Services has helped our whole staff understand the data across various sources and systems within the company. Not everyone who works at my organization is an IT expert - most just have av...
 

Also Known As

No data available
SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator
 

Overview

 

Sample Customers

Autodesk, Condé Nast, JetBlue, Morgan Stanley, OpenAI, LVMH, Pfizer, Verizon, SpotifyNational Australia Bank, Saks, Cemex, Okta, Dropbox, Pitney Bowes, World Fuel Services,Lufthansa, AutoZone, ASICS, ASOS, Coupa, Databricks, Hermes, New Relic, Intercom,Canva, Honeywell, Square, DocuSign, Nandos, Oldcastle Infrastructure
EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group
Find out what your peers are saying about Fivetran vs. SAP Data Services and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.