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Hunters vs Palo Alto Networks Cortex XSOAR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hunters
Ranking in SOC as a Service
5th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
Security Information and Event Management (SIEM) (35th), Extended Detection and Response (XDR) (32nd)
Palo Alto Networks Cortex X...
Ranking in SOC as a Service
2nd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
62
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Mindshare comparison

As of September 2026, in the SOC as a Service category, the mindshare of Hunters is 2.9%, up from 2.8% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 5.8%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks Cortex XSOAR5.8%
Hunters2.9%
Other91.3%
SOC as a Service
 

Featured Reviews

VikramSingh8 - PeerSpot reviewer
Security Delivery Manager at Accenture
Advanced detectors streamline threat monitoring with many use cases
Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions. Their turnaround time could improve to match other tools. When feedback is provided, they consider it and indicate if it is in the development stage. They commit to fixing bugs and developing the module or feature, however, take quite a lot of time. I would rate their customer support as needing improvement. Another area needing improvement is integration capabilities, as they are not yet fully compatible. Users still have to rely on third-party software or integration tools. Furthermore, they should incorporate more GenAI capabilities, a current buzzword, and enable predictive use cases. Their tools should be capable of reading the environment, making adaptations, and automatically tweaking settings as per client or environmental needs, similar to capabilities provided by other SIEM tools.
EricRise - PeerSpot reviewer
Noc Network Engineer at a outsourcing company with 51-200 employees
Automation playbooks have reduced soc noise and now streamline daily incident response
To improve Palo Alto Networks Cortex XSOAR, there can be a learning curve to it. It is not a very user-friendly product; it is complex. It handles debugs and automation playbooks. You have to really spend some time dedicated to learning the product, scripting, and acquiring your certifications on it. Cost is another item as well. That can be quite significant; it does depend on other tools for EDR, whether you are using Palo Alto's XDR system or any number of third-party products for that. There are some reporting and logging restrictions and limitations. Some of those are going to be constraints, including window size limits. Database use with it has limited scalability for that type of application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Other SIEM tools base their license cost on the volume of data processed, often charging by how much TB or GB data is processed. Hunter, however, charges based on the number of data sources and the number of data entities integrated, which saves money."
"Hunter proactively provides a set of five to six hundred use cases, categorized based on cloud use cases, endpoint use cases, parameter use cases, and malicious use cases."
"It was useful as a ticketing tool."
"Palo Alto is easy to use."
"I have not faced any challenges with the deployment of Palo Alto Networks Cortex XSOAR at this stage."
"The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud."
"Palo Alto has reduced the time that it takes to go through the process of investigating a reported abuse."
"The orchestration in XSOAR is significantly easier compared to other SOAR tools I've used."
"For each SOC and MSS environment, I would recommend using Cortex XSOAR for better productivity, scalability, performance, and efficiency."
"In my opinion, the best features offered by Palo Alto Networks Cortex XSOAR are the automation, the graphical incident interface, the assignment functionality, and automatically closing the incident with closure reasons."
 

Cons

"Hunter support is functional yet not exceptional."
"Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions."
"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
"There should be an on-premise version available for customers to have different choices."
"An improvement for Palo Alto Networks Cortex XSOAR could be adding management of custom resources through Terraform or infrastructure as code, making it more scalable from an end-user perspective."
"With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task."
"The dashboard performance could be improved."
"The price of the solution could be lower."
"The solution requires DV but does not support open-source DV elastic searches."
"While I personally appreciate this approach, I have observed that junior analysts on my team find it difficult to build playbooks."
 

Pricing and Cost Advice

Information not available
"The solution's cost is reasonable."
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"It is expensive."
"The solution's pricing needs improvement."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"Cortex XSOAR's price could be lower."
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Top Industries

By visitors reading reviews
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
8%
Outsourcing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise9
Large Enterprise32
 

Questions from the Community

What needs improvement with Hunters?
Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions. Their turnaround time could improve to match other tools. When fe...
What is your primary use case for Hunters?
Hunter is a very new SIEM in the market. It is definitely a broad market for us as they are trying to establish a new place against competitors like Splunk and QRadar. This makes it challenging to ...
What advice do you have for others considering Hunters?
Their knowledge base is good. When starting with Hunter, ensure you have one or two sessions to understand navigation, features, and modules, along with obtaining proper documentation. This will he...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
We can quantify the reduction. It is more than sixty to seventy percent reduction in the MTTR, as per documents from Palo Alto, and with proper implementation, we can improve MTTR by up to sixty-fi...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The negative aspect of Palo Alto Networks Cortex XSOAR is the price; cost-wise, it is a bit higher. Other than enterprise clients, they might need to push their management to get additional approva...
What is your primary use case for Palo Alto Networks Cortex XSOAR?
We are a partner for Palo Alto as a service provider. Palo Alto Networks Cortex XSOAR is used as a SIEM solution or XDR-type solutions.
 

Also Known As

Hunters.AI
Demisto Enterprise, Cortex XSOAR, Demisto
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

We're happy to support organizations like Booking.com, ChargePoint, Yext, Red Ventures and Cimpress who leverage Hunters SOC Platform to transform their security teams' operations.
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, LevelBlue and others in SOC as a Service. Updated: September 2026.
914,109 professionals have used our research since 2012.