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Hunters vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hunters
Ranking in SOC as a Service
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
Security Information and Event Management (SIEM) (34th), Extended Detection and Response (XDR) (28th)
Palo Alto Networks Cortex X...
Ranking in SOC as a Service
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
47
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Mindshare comparison

As of August 2025, in the SOC as a Service category, the mindshare of Hunters is 3.5%, up from 2.7% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 17.4%, up from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service
 

Featured Reviews

VikramSingh8 - PeerSpot reviewer
Advanced detectors streamline threat monitoring with many use cases
Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions. Their turnaround time could improve to match other tools. When feedback is provided, they consider it and indicate if it is in the development stage. They commit to fixing bugs and developing the module or feature, however, take quite a lot of time. I would rate their customer support as needing improvement. Another area needing improvement is integration capabilities, as they are not yet fully compatible. Users still have to rely on third-party software or integration tools. Furthermore, they should incorporate more GenAI capabilities, a current buzzword, and enable predictive use cases. Their tools should be capable of reading the environment, making adaptations, and automatically tweaking settings as per client or environmental needs, similar to capabilities provided by other SIEM tools.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Other SIEM tools base their license cost on the volume of data processed, often charging by how much TB or GB data is processed. Hunter, however, charges based on the number of data sources and the number of data entities integrated, which saves money."
"Hunter proactively provides a set of five to six hundred use cases, categorized based on cloud use cases, endpoint use cases, parameter use cases, and malicious use cases."
"They have a portal where you can find any kind of integration that you need."
"The solution is user-friendly and easy to configure."
"I would rate the stability of Cortex XSOAR as nine out of ten."
"It is a scalable solution."
"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"Each incident collected is orchestrated with automation that selects the security analyst to be involved, or provides complex execution plans for managing security incidents."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"Its agility and scalability are valuable."
 

Cons

"Hunter support is functional yet not exceptional."
"Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions."
"Palo Alto needs to develop more AI-centric products."
"The dashboard performance could be improved."
"I would love to see more flexibility on what we can display and design on the dashboards."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"There is room for improvement in support. The response time could be faster."
"It is not a very scalable solution."
"The tool’s multi-tenancy feature must be improved."
"It doesn't offer automatic internet reports out of the box."
 

Pricing and Cost Advice

Information not available
"The solution's cost is reasonable."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"The solution is expensive."
"The solution is a bit on the expensive side."
"It is approx $10,000 or $20,000 per year for two user licenses."
"The solution's pricing needs improvement."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
7%
Non Profit
7%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Hunters?
Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions. Their turnaround time could improve to match other tools. When fe...
What is your primary use case for Hunters?
Hunter is a very new SIEM in the market. It is definitely a broad market for us as they are trying to establish a new place against competitors like Splunk and QRadar. This makes it challenging to ...
What advice do you have for others considering Hunters?
Their knowledge base is good. When starting with Hunter, ensure you have one or two sessions to understand navigation, features, and modules, along with obtaining proper documentation. This will he...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
For Palo Alto Networks Cortex XSOAR, there is always room for improvement. One of the significant issues we encounter is system slowdown when we receive an influx of alerts, which inhibits how quic...
 

Also Known As

Hunters.AI
Demisto Enterprise, Cortex XSOAR, Demisto
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

We're happy to support organizations like Booking.com, ChargePoint, Yext, Red Ventures and Cimpress who leverage Hunters SOC Platform to transform their security teams' operations.
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, Netsurion and others in SOC as a Service. Updated: July 2025.
864,574 professionals have used our research since 2012.